Stayed overnight at the Hyatt Place in Cary, NC. The night staff at the reception were outstanding. Very friendly and lots of information; went out of their way to welcome us. Real customer service. The following morning the housekeeping staff were not so good. Knocked on our door at 8 a.m. to clean the room when were were clearly not out of the room. A bit annoying.
The room itself was just okay. A TINY bathroom, shower & toilet. You have to wash your hands in the adjoining room; not ideal. It was difficult to figure out the heating system. It was cold outside & inside the room when we arrived; the thermostat was set on air conditioning and we couldn't figure out how to get heat. The heating system is unfortunately not central air and therefore, very noisy when it comes on. Disturbs you at night.
Breakfast was plentiful and pretty good.
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