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“Good option” 4 of 5 stars
Review of Hyatt Place Raleigh West

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Hyatt Place Raleigh West
3.0 of 5 Hotel   |   710 Corporate Center Drive, Raleigh, NC 27607   |  
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Ranked #7 of 80 hotels in Raleigh
GreenLeadersGold level
Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Good option”
4 of 5 stars Reviewed January 2, 2013 via mobile

Close to the highway and 10 mins to downtown, this worked really well for us, esp since the downtown hotels were really expensive due to the 31st Dec rush. With a nice breakfast to begin your day, this is a really good hotel option. Would stay here again!

Stayed January 2013, traveled on business
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140 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Madison, Virginia
Top Contributor
78 reviews 78 reviews
37 hotel reviews
Reviews in 47 cities Reviews in 47 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 30, 2012 via mobile

I travel for business, selling a high-quality line of pet carriers and travel/show shelters, attending cat show and dog agility events. Sometimes I bring a cat for showing & demo.

I got the Hyatt for a phenomenal weekend rate through Priceline, because they said the hotel was pet friendly.

Fortunately, I opted not to take a pet. When I got to the hotel and asked about it, they said there was a$150 PET FEE!!! This is corporate policy. IMHO, this is highway robbery. If you're traveling with a pet, stay st the LaQuinta or Red Roof in nearby Cary...they're both decent.

That beef off my chest, on to the hotel itself. So very nice and spacious! It's tucked away in a corporate park, about 1-1/2 miles from the NC State Fairgrounds, so was very convenient for my stay. The staff, especially Katie and Henry (who is new) were friendly, pleasant and solicitous, as I arrived with the remains oif a killer cold.

They have 24-hour food survice, and my soup and bruchetta were tasty, as was the wrap I took with me for lunch.

The room was ginormous! Really, a studio apartment size, with a corner couch in the sitting room area! I had a handicapped accessible room good shower. Also a fridge--standard in all rooms. Coffee maker, flat screen tv swivel stand, so viewable either from couch or bed. The king size bed was very comfy.

The freebie breakfast was mixed bag, but nice to have real plates and silverware. Fresh fruit were great. Avoid the French toast. The pre-made egg rounds w/ham & cheese were rubbery and too salty. Hopefully, Sunday's will be better. Stick with the cereal and fruit & yogurt.

This hotel caters mostly to week-day corporate travelers. The rack rate is about $139, $89 on weekends..or at least on New Year's w-e 2012. I got it for a LOT less.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Richmond, Virginia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 29, 2012

I stayed at this location before the New Year and had an awesome rate - under $100! I'm going to guess it's because the location is near a business center and on a holiday weekend traffic is light. None the less I would pay much more to come back while traveling through Raleigh. The hotel is conveniently located off of I-40 so downtown is just a quick drive. We found the room to be spacious. Amenities were on par with what to expect of a Hyatt. My daughter said she had enough electrical outlets for more gadgets. The business traveler won't be disappointed at fast and complimentary wireless along with multiple inputs for the TV to rehearse presentations. The entire facility was sparkling clean. The cardio gear in the fitness center was new and in excellent shape - Life Fitness gear all around. A free breakfast was on par with other types of offerings at other hotels. I'll look for more Hyatt Place's on future trips!

Room Tip: My request at booking of high floor away from elevators was honored.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Orlando, Florida
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 24, 2012

I recently spent one night in this hotel, which I booked through the internet. It was one of the nicest places I have ever been in. The room was huge with a living room area containing a very large couch and desk, small kitchen area with a coffee set up and refrigerator. The bed area had two queen beds that were very comfortable. The whole room was new and clean. The staff was beyond helpful and kind. I have nothing to even suggest in the way of improvement. I will definitely stay here when I am in RDU again. By the way, the price was very reasonable!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 23, 2012 via mobile

We booked a King bed nonsmoking room through Priceline express deals. It was $67, including tax and fees. Nice, clean and quite place. The bed was very comfortable. I love the free breakfast, the bacon egg small sandwich, fresh hot cereal, juice and Starbucks coffee! The free Internet speed is also good to watch videos.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Smyrna Beach, Florida, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2012

What a pleasant surprise after a 10 hour car trip to be greeted with such friendly and hospitable staff. This hotel is new, clean, trendy and most of all, attentive to the needs of their guests. I love the fact that I don't need to leave the hotel to get good quality food. The menu has many options and they prepare it to order, you pick it up in the lobby and dine in the comfort of your room.
It looks like they have thought of everything, from the spacious rooms with all the amenities one could need to the bright sunlit lobby, bar and snack bar, this hotel ROCKS!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 20, 2012

I can't say enough about the wonderful hospitality at the Hyatt Place. It is the south so if you are from NYC or from the north, be prepared for slow service, it is just a fact of life down. This Hyatt Place opened in 2012 and while they boast being LEED-certified (does it matter to a guest, or was it better for a tax incentive), I think there were many poorly planned designs.

First, I am only on few stays from receiving Diamond status so I stay at Hyatt's alot. I still give the Greenwich Hyatt highest marks for their room designs because of the outlets on the headboards. I never see that anywhere.

Now for the good on the Hyatt Place Raleigh - v. clean. Great workout facility. If it wasn't raining I would of taken advantage of the hot tub outside. My colleague enjoyed their selection of beer. The bed was firm and comfortable. I liked that they had a separate living area. Free wifi and hot breakfast (which if you stick to bagels, fruit and tea) is great.

The bad: the food. Horrible. The worst. The hummus was edible but you are better off ordering take out or going in town if you have a car. The lighting! I get you cater to business travelers but halogen lighting in the rooms???? Really? Not flattering, uncomfortable and at the end of the day not worth the tax incentive that the Hyatt got to make their guest uncomfortable. The closest was also really tiny and honestly, when I first checked in, I couldn't find it! Also, the sink is outside the bathroom, which is personal preference.

I would stay here again but I would not eat the food.

Room Tip: All the rooms are the same but I would request two queens as the layout is better than a king.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Raleigh West

Address: 710 Corporate Center Drive, Raleigh, NC 27607
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 80 hotels in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Raleigh West 3*
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