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“Stay here!!!!” 5 of 5 stars
Review of Candlewood Suites Raleigh - Crabtree

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Candlewood Suites Raleigh - Crabtree
2.0 of 5 Hotel   |   4433 Lead Mine Road, Raleigh, NC 27612   |  
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Ranked #6 of 80 Hotels in Raleigh
Fleetwood, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Stay here!!!!”
5 of 5 stars Reviewed November 14, 2013

Staff is very friendly, warm and professional. The rooms are clean. There is a free laundry service. The hotel is well maintained, clean. The business center is comfortable, well stocked, clean. There is a full kitchen, full sized refrigerator. Love it..

Room Tip: they are all good..
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, November 15, 2013
Let me start by thanking you for such a fine review of our property & team! We certainly work hard to keep our hotel clean & maintained along with pleasing our valued guests. It is always nice to be recognized when we exceed our guest's expectations because it sets us apart from the competition!

Thank you,


Darren Sheehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    135
    34
    5
    4
    3
See reviews for
27
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86
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
New Bern, North Carolina
1 review
5 of 5 stars Reviewed November 8, 2013

My family and I have stayed at this property many times. This last time was on November 5th and the General Manager Daren and Shelley did everything they could to make my stay an AWESOME ONE! I recommend this hotel to anyone. The staff makes the difference!

Room Tip: Clean rooms no matter where you sleep
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, November 15, 2013
Well, it was certainly a pleasure to have you stay with us! We all appreciate the wonderful words. "Word of mouth" is everything when it comes to return guests...so "thank you"!

Best regards,


Darren Sheehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
55 reviews 55 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 7, 2013

Stayed for a month and loved every minute of it. The Staff and Management were outstanding! It was very well located, clean, attractive and so friendly. I will return just as soon as I can. I truly can't say enough good things about Candlewood Suites Raleigh - Crabtree.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, November 15, 2013
Well, you are certainly a guest I will remember and it was a pleasure to have you stay with us! I really appreciate your kinds words on our property & team and we look forward to your return when Raleigh is in your travel plans again!

Thank you,


Darren Sheehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston Salem, North Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2013

I unexpectedly needed a room for the night when my college student was too sick to remain in the dorm. I had never stayed at any extended stay hotel, but we needed a refrigerator and the ability to heat soup. We were a walk-in and there were no regular suites available with a fold-out couch. We definitely needed two beds. Rupal was so incredibly helpful and understanding. She suggested a bit larger suite that cost a tiny bit more, but provided a separate room for my daughter. The suite was perfect for our needs and reasonably priced. The sofa bed was comfortable enough that I did not even unfold into a bed. As I was not prepared to stay the night, it was great to be able to run out, purchase the bare necessities and be able to easily wash and dry before wearing. The cupboard was great, we were able to pick up a few items we needed. Rupal assigned us a room at the end of the hall, to assure we would be protected from any hall noise, although the hotel was very quiet, Most impressive was the cleanliness of the hotel; both our room and public areas. . Rupal and colleagues were very sincere in their concern about our comfort and my daughter's well being. From check-in to check-out, I felt as if I was an honored guest and was referred to by name each time I passed the desk. We could not have found a better place to stay.

Room Tip: The location of the hotel is far enough from Glendale, that there are no street noises, yet close e...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, November 15, 2013
Wow! It sounds like we met & even exceeded many of your wants & needs "from check in to check out" and I greatly appreciate your noting that a member of our team stood out to make a lot of that great experience happen. Thank you for your wonderful review!

Best regards,


Darren Sheehan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bismarck, North Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2013

This is our 3rd stay at this hotel. It is quiet and convenient for us. The beds are comfortable, rooms are clean. We had a kitchen to cook when we want but lots of good places to eat out nearby. Free Wifi worked well and we used the business area to point out boarding passes etc.

Room Tip: Ask for a quiet room, we did and got room 304 very quiet. These hotels rooms have a kictchen so you...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, November 15, 2013
Thank you for taking time to review our hotel. I am glad we were able to make you comfortable during your stay with us!

Best regards,

Darren Sheehan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2013

Perfect location, reasonable rates. The ratings this hotel have received also give one a sense of comfort about staying here. But what makes the difference at any hotel is management, housekeeping and maintenance. In other words, people. I checked in for the weekend, to see my 99-year-old grandmother and ride the Capital Area Greenway. This is not a new hotel, to be sure. But you're better off here than brand new places. The room was immaculately clean, the bed really comfortable, the little kitchen had everything. The housekeeping and maintenance staff really keep this place up. And the weekend front desk manager was attentive and helpful. Can't wait for my next stay here.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, November 15, 2013
“On behalf of the entire TEAM here at Candlewood Suites-Crabtree I want to thank you for recognizing "the people" is what your stay experience so positive. We all strive to maintain a clean, fresh hotel experience for our guests and I am happy we made that happen during your visit. We certainly look forward to your return!

Best regards,

Darren Sheehan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2013

We were brand new to the area and were very impressed with the location, cleanliness and value but the best part was the staff! They are really wonderful, we couldn't have asked for more! VERY close to shopping and great restaurants.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, September 12, 2013
I am happy we were able to make you feel right at home in Raleigh seeing that you are new to the area! Thank you very much for your nice review of our property and the nice comments on our team!

Thank you,


Darren Sheehan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Raleigh - Crabtree

Address: 4433 Lead Mine Road, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Raleigh
#7 Business Hotel in Raleigh
#10 Romantic Hotel in Raleigh
#20 Family Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Raleigh - Crabtree 2*
Number of rooms: 122
Official Description (provided by the hotel):
Across from Crabtree Valley Mall, we are conveniently located near I440 at Exit 7 and at the corner of Glenwood Avenue and Lead Mine Road. The Candlewood Suites Raleigh/Crabtree Hotel is central to all of Raleigh s best attractions, businesses, and restaurants! FREE WiFi, FREE GUEST LAUNDRY and FITNESS FACILITY, plus FREE Local Calls, this hotel has positioned itself as the perfect hotel for business and leisure travelers! Our fully equipped kitchens makes us ideal for the extended stay traveler relocating or in Raleigh on assignment needing temporary accommodations. HOSPITALS nearby: Rex Healthcare, WakeMed Hospital, & Duke/Raleigh Hospital, COLLEGES nearby: NC State University, Meredith College, Shaw University, Peace College, & Saint Augustine's. We are near so many LOCAL ATTRACTIONS: Crabtree Valley Mall, North Hills Shopping, all that Downtown Raleigh has to offer, the PNC Center, NC State Fair Grounds and Veterinary School, all Government facilities, and the TimeWarner Cable Music Pavilion! ... more   less 
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Also Known As:
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Raleigh
Raleigh Candlewood Suites

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