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“Perfect Stay!” 5 of 5 stars
Review of Candlewood Suites Raleigh - Crabtree

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Candlewood Suites Raleigh - Crabtree
2.0 of 5 Hotel   |   4433 Lead Mine Road, Raleigh, NC 27612   |  
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Ranked #7 of 80 hotels in Raleigh
Orlando
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
“Perfect Stay!”
5 of 5 stars Reviewed July 15, 2013

We were only there one night, but it was perfect and I'll certainly stay here again the next time I'm in town. Craig was very accommodating when we needed to add an additional person after booking. We stayed in a one bedroom suite and it was clean, well appointed and the housekeeping department did a fantastic job. We had local family come by to visit and it was the perfect comfort to hang out and entertain. Michelle, the weekend manager, was wonderful with local suggestions and help my son with a recommended movie. The only con about this hotel is no pool, you can however, go to the sister hotel's pool. Great hotel and stay; thank you Candlewood Staff!!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, August 9, 2013
Thank you so much for your great review! We also greatly appreciate your nice comments on Craig & Michelle. We certainly look forward to your return when Raleigh is back in your travel plans.

Best Regards,

Darren Sheehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Atlanta
Top Contributor
124 reviews 124 reviews
78 hotel reviews
Reviews in 75 cities Reviews in 75 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 5, 2013

I have just spent 3 nights here. Let me say that I travel for business combined with pleasure, I stay in hotels almost every week for 2-4 nights or more across the S.E. so I have experienced the good, the bad & the ugly & I am picky within reason (hate dirt, mold & or stench). The room was clean with microwave, coffeepot, full size refrigerator, stove and basic utensils, pans toaster etc so you can cook your meals if you so desire. This is a suite hotel which means you get more amenities for less$, but you do not get daily room service, you get room service once a week (if you want clean sheets, towels etc they will gladly give to you at the front desk). Because it has a mini kitchenette they do not serve breakfast, just coffee. The hotel was clean and well appointed, There is a laundry room with FREE use of washers and dryers. Well equipped exercise room. & a Pool.
Mini-store was well stocked, and included an array of snacks and toiletries. Also has a business room with 2 computers not just 1 like most places. Comfortable beds. If you want to grill your food utensils to BBQ, out back our available at the front desk, you just bring the food and enjoy.
The staff is very friendly & helpful. Close to freeway & all of the Raleigh area and numerous restaurants and stores in the area, Makes your stay feel more like home.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, June 14, 2013
Wow...thank you so much for the wonderful review you gave us! You certainly hit ALL points of the hotel amenities, TEAM & cleanliness!! We are extremely happy to be your home away from home when to travel to the Raleigh area.

Warm regards,

Darren Sheehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southaven Ms
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 3, 2013

Great stay, stayed three nights while visiting family in Raleigh NC. Would stay again. Hotel was clean and we felt very safe. The parking lot was well lit. We slept well and the full size kitchen was an added bonus. We didn't cook but we did use the refrigerator. The room smelled fresh and the furnishings were clean and in excellent shape.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, June 14, 2013
Thank you very much for your fine review! We look forward to you staying with us again next time your travels bring you back to Raleigh!

Warm regards,


Darren Sheehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 8, 2013

Our first time staying at a Candlewood Suites but it wont be our last ! Great folks and a great place to stay. Rooms are clean ,well kept . The beds are confortable and you have everyting ypu need to have a perfect stay in Raliegh. FIVE STARS

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, May 22, 2013
Our first time staying at a Candlewood Suites but it wont be our last ! Great folks and a great place to stay. Rooms are clean ,well kept . The beds are confortable and you have everyting ypu need to have a perfect stay in Raliegh. FIVE STARS

Thank you so much for your rave review! We love the "FIVE STARS" rating! We look forward to you returning when your travels bring you back to the Raleigh area.


Warm regards,


Darren Sheehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

I travel extensively for my work and I am always looking for a clean and comfortable room preferably with a kitchen. I found this Hotel on one of my visits to Raleigh and now I stay here every time I come to Raleigh. The hotel is always clean and well appointed and the staff make you feel like you are at home. It is also an excellent value for the area. I highly recommend this Hotel to anyone visiting Raleigh for business or pleasure.

Room Tip: rooms on the first floor are best
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, May 22, 2013
Speaking on behalf of the entire team here at Candlewood Suites, thank you so much for the wonderful comments on your hospitality experience. We couldn't be happier to be considered your "home away from home".

Thank you,

Darren Sheehan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
107 reviews 107 reviews
66 hotel reviews
Reviews in 66 cities Reviews in 66 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 7, 2013

I have no complaints. Everything about this hotel exceeded my expectations. The beds were very comfortable, the entire hotel was clean, and rates were more than affordable. The hotel is not customer service focused, so if you are looking for a friend, this would not be a hotel that I would recommend.

Room Tip: Upper floor
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, May 22, 2013
I greatly appreciate your great feedback on our hotel "exceeding your expectations"! I guess I was a little confused on the line of the "not customer service focused", because this is an area we are highly focused on making our guests feel "right at home" as seen in the majority of our reviews and the title to your review. (It is possible I am not correctly interpreting your thoughts/meaning.) Thank you again for your excellent recommendation!

Warm regards,

Darren Sheehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wake Forest, North Carolina
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 23, 2013

Stayed at the Candlewood Suites four nights while looking for a new home. Hotel is clean beds are comfy and staff are nice and helpful. This hotel is near the Crabtree Mall so great shopping and many restaurants to choose from. The hotel staff are familiar with the area and made suggestions dependent on the type of food you prefer. Near several grocery stores and redbox is also nearby at Harris Teeter if you would like more selections for DVDs. I would stay here again.

Room Tip: Rooms on top floor in rear of building are quieter.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review, April 24, 2013
Thank you very much for your wonderful comments on our hotel & team! We certainly strive to be as knowledgeable and helpful to our guests on the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Raleigh - Crabtree

Address: 4433 Lead Mine Road, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Raleigh
#5 Best Value Hotel in Raleigh
#10 Romantic Hotel in Raleigh
#19 Family Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Raleigh - Crabtree 2*
Official Description (provided by the hotel):
Across from Crabtree Valley Mall, we are conveniently located near I440 at Exit 7 and at the corner of Glenwood Avenue and Lead Mine Road. The Candlewood Suites Raleigh/Crabtree Hotel is central to all of Raleigh s best attractions, businesses, and restaurants! FREE WiFi, FREE GUEST LAUNDRY and FITNESS FACILITY, plus FREE Local Calls, this hotel has positioned itself as the perfect hotel for business and leisure travelers! Our fully equipped kitchens makes us ideal for the extended stay traveler relocating or in Raleigh on assignment needing temporary accommodations. HOSPITALS nearby: Rex Healthcare, WakeMed Hospital, & Duke/Raleigh Hospital, COLLEGES nearby: NC State University, Meredith College, Shaw University, Peace College, & Saint Augustine's. We are near so many LOCAL ATTRACTIONS: Crabtree Valley Mall, North Hills Shopping, all that Downtown Raleigh has to offer, the PNC Center, NC State Fair Grounds and Veterinary School, all Government facilities, and the TimeWarner Cable Music Pavilion! ... more   less 
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Also Known As:
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Raleigh
Raleigh Candlewood Suites

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