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“not the worst, but pretty close” 2 of 5 stars
Review of Extended Stay America - Raleigh - North - Wake Forest Road

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Extended Stay America - Raleigh - North - Wake Forest Road
2.0 of 5 Hotel   |   3531 Wake Forest, Raleigh, NC 27609 (Formerly Homestead Studio Suites)   |  
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Ranked #45 of 80 Hotels in Raleigh
Fairfax, VA
1 review
“not the worst, but pretty close”
2 of 5 stars Reviewed October 14, 2008

Stayed there for one night. Amenities are ok, there is a refrigerator, stove, microwave, some utensils, coffee maker. It was relatively quiet at night. Now to the bad things. Everything stinks badly, tobacco smoke throughout, bed sheets have yellow stains, feel and smell damp. Carpet was dirty. Not a relaxing stay as advertised.

  • Stayed October 2008, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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42 reviews from our community

Traveler rating
    15
    7
    3
    6
    11
See reviews for
4
7
6
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
NC
1 review
1 of 5 stars Reviewed May 12, 2007

One word BEDBUGS !!! I woke up scratching and had one attached to me, was informed by their insurance company the exterminator said it was bedbugs... has been 3 wks and their insurance company has not responded back...

  • Liked — location
  • Disliked — bedbugs
  • Stayed April 2007, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington
1 review
2 of 5 stars Reviewed July 15, 2006

This hotel was offering a $10 promotional discount. My reservation confirmation shows the 49.95 daily rate reduced to 47.95 for my five day stay. The room with kitchenette was OK for the price but was ill equipped in having only one drinking glass and one spoon. Also I put in two maintenance requests for a failing bathroom sink drain stop with no success.
On checking out, my bill contained not the promised $10 discount, but $8.85. The explanation was that they were counting the state and local taxes as part of my $10! After some discussion, an angry customer was awarded the promised $10. I wrote a letter of complaint to the Extended Stay Hotels chain. Shortly I received a form reply stating that I would receive a personalized response, but time has passed and there was no response.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amityville
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 5, 2005

I dont know where to begin! This place is a dump, but is cheap! The bed was as hard as concrete so I am exhausted rather than well rested after our visit to Raleigh. After a horrible nighs sleep, I was able to take a hot shower but when I got out the towels felt like sandpaper. Speaking of paper, there was no wasterpaper baskets in our room so garbage was left all over the counters. Bring all of your own amenties, they dont even supply a plastic cup near the bathroom sink. We were there for 3 days and no one cleaned the room nor did we see anyone elses rooms being cleaned. We had no towels left and tried to call the front desk to get more but the phone just rang and rang, so only one of us could shower on our last day. I contempleted sleeping in the car and would suggest that rather then staying here!!!!!

  • Stayed June 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Raleigh - North - Wake Forest Road

Address: 3531 Wake Forest, Raleigh, NC 27609 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Best Value Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Raleigh - North - Wake Forest Road 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
Homestead Studio Suites Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites

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