Excellent facilities, cleanliness, etc. Staff courteous and attentive. One of the best hotels I have experienced. However, the complimentary beverage reception and breakfast are really more trouble than they are worth. These are short staffed, and the staff are given too many tasks to accomplish, so quality suffers. We ended up going off property for the same services that were provided (evening drinks and morning breakfast); so it just ended up wasting some time. It would be better if the hotel didn't offer these, or if they offered something much less at a much higher quality.