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“Now this is a proper hotel to stay in!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites at NC State SW

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Holiday Inn Express Hotel & Suites at NC State SW
2.5 of 5 Hotel   |   3741 Thistledown Drive, Raleigh, NC 27606   |  
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Ranked #13 of 80 Hotels in Raleigh
Spartanburg, South Carolina, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Now this is a proper hotel to stay in!”
5 of 5 stars Reviewed July 23, 2013

Going to a wedding in the family, this hotel was recommended by the Bride and I am glad we stayed here. It featured a nice breakfast area where they had coffee even in the evenings, it had a roomy room and spacious bathroom that 2 people could use. It has a nice atmosphere, it had nice pillows, it came with a mini-fridge, microwave and even a safe! I would recommend staying here.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review, July 25, 2013
Thank you for your comments regarding Holiday Inn Express Hotel & Suites near NC State University SW. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. One of my favorite in-room amenities is the laptop size safe. When I am on the road my laptop is so important to me and knowing I can secure it gives me a piece of mind. We are looking forward to your next visit.

All the best,

Milton Hamilton
GM
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102 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Kannapolis, North Carolina
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 8, 2013

We choose this Holiday Inn Express due to it's proximity to the downtown area where we were seeing a concert at the ampitheatre. It is located right off I-40 (no highway noise) and was minutes from the venue. Check in was quick and effecient and the front desk gentleman was very friendly. The room was very spacious and clean although the bed was a bit on the hard side and we both woke up with a slight back ache. We didn't get a chance to use the indoor pool and hot tub but it looked very nice and clean. When we arrived in the breakast area in the morning we were immediately greated by the attendent with a tray of fresh cookies and a Happy July 4th greeting. There were many choices for breakfast including their warm cinnamon rolls and we walked away full and ready for our day. There are some outside tables to enjoy if the weather was nice. This will definitely be our go to hotel in the future when attending events in the Raleigh area. We would highly recommend.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review, July 10, 2013
Thanks for allowing us to provide accommodations for you all while you celebrated the 4th of July! Every day is a holiday at the Holiday Inn Express Hotel & Suites near NC State University SW. We hope to see you all back soon!

Kindest regards,

Milton Hamilton
General Manager
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Quincy, Massachusetts
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 27, 2013

Recently we went to NC for a family graduation and stayed at the Holiday Inn Express Hotel and Suites in Raleigh. The location was very convenient to downtown and to the venue, Lake Wheeler where the party was held. The room was very comfortable and clean and the complimentary breakfast was varied with hot and cold foods available. We even were able to pack a goodie bag with hard boiled eggs and other items that we ate on our way to New York. There was a large size television in the breakfast room to catch up on the news and weather while we sat having our breakfast. The staff, including the front desk, breakfast servers and room staff were friendly and helpful. I would recommend booking a room at this hotel.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review, July 2, 2013
Thank you for this review! Graduations are such joyful events that create lasting memories. It is our goal to provide great accommodations for our guests, so they can focus on what’s important; creating lasting memories. Again, thank you for your review and we hope to see you back soon.


In hospitality,

Milton Hamilton
General Manager
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Lincoln
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 29, 2013

We pulled in very late-past midnight and were very pleased to find everything in order: clean room, sheets for the pull out, and a friendly hotelier. This morning, we've had time to look around and this place is a picture of excellence. Staff is friendly, efficient and the place is immaculate-inside and out. Breakfast variety was nice (Activia yogurt in several favors, cinnamon rolls, bacon, biscuits, oatmeal, eggs, pancake maker and even a choice of chocolate milk for the kid in all of us). The option of outside seating/tables is wonderful as the weather was gorgeous. The pool is large and heated, the hot tub very nice (a bit frothy) but again well kept. They have guest laundry facilities that are decently priced, $1 each to wash, dry and purchase soap. The laundry is next to the pool area so I was able to be with my family while keeping an eye on the laundry. We are sad we are only here for one night, as this is the perfect home away from home.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review, May 30, 2013
Thank you for such kind words. We value the guest experience and work hard to create a great memorable one. Our staff is second to none and our amenities are world-class. Thanks for noticing and sharing. We look forward to welcoming you back for a longer stay next time :)


Kindest regards,

Milton Hamilton

General Manager
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Downingtown
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 8, 2013

My family had wonderful service and accomodations at the NC State Sw Holiday Inn Express. The room was clean and quiet. Breakfast was great. When we showed up we were quickly checked in, and into our room. The hotel is close to NC State campus, and travel to and from the the hotel is quick. Secondly, it is right off I-40 to get around Raleigh. This is the second time we stayed at this hotel with our daughter at the University. The last time, we made reservations too late, and had to stay further away from campus which made travel longer.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review, May 11, 2013
Thanks so much for your business. We truly appreciate you and your family. We are pleased that you had an enjoyable stay and we look forward to your next trip.

In hospitality,

Milton Hamilton
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 23, 2013 via mobile

This was my first stay as a Prority Guest and was welcomed as if I was the only guest. Arrived during manager's happy hour to a full house. However check-in was a breeze, the room was exactly as I had requested and temperature was nice. Very clean and I was impressed since it must receive a lot of University traffic. Bed very comfy, room quiet and I was near elevator!! Plan to stay here again on next visit to campus. Only drawback is the lack of a restaurant in the immediate area. Convenient to interstate however.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review, April 30, 2013
I am glad that you had chance to enjoy our guest reception. It is one time of the week that we look forward to as we get to mingle with our guests. As a valued Priority Club member we will continue to work hard so that all your subsequence stays are just as accommodating as this one. Welcome to the Priority Club program and we look forward to your return visit.

All the best,
Milton Hamilton
General Manager
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New Bern, North Carolina
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 18, 2013 via mobile

This was our second stay at this hotel in a year. We received the same great service as before. The front desk staff welcomed us back when she saw we were returning customers & thanked us for being Priority Club members. We found our room to be very clean. The breakfast offers many choices & the attendant kept everything well stocked. Our only complaint is the water pressure in the shower. It was probably more related to the design of the shower head because the faucets were fine. Great stay & we'll be back again!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review, April 22, 2013
Your loyalty to our hotel and brand is most appreciated! You have a number of choices of lodging in the Greater Raleigh area and we are so fortunate that you choose us. As a valued Priority Club member, keep in mind that your points never expire and you are entitled to special privileges. Feel free to speak with one of our staff members so they can inform you of all the offerings to our Priority Club members. We look forward to your return visit!

In hospitality,
Milton Hamilton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites at NC State SW

Address: 3741 Thistledown Drive, Raleigh, NC 27606
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Raleigh
#17 Romantic Hotel in Raleigh
#26 Family Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites at NC State SW 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Our hotel's property boasts an enjoyable country setting while being convenient to all the big city attractions and businesses. The Holiday Inn Express® Raleigh Southwest - NC State hotel is also proud to offer a 100% smoke-free facility and a location just off I-40 at exit 295. With quick access to such businesses as Siemens Training & Development Center, SAS and Cisco in the Raleigh area, our hotel offers corporate guests a quick commute to clients. We also make catching up with out-of-office work a breeze with complimentary high-speed, wireless Internet access, available throughout the hotel, and a Business Center that allows you to print, copy and fax. One of the best things about staying with us is that we're just a few miles from NC State. The hotel's accommodations provide a perfect location for Wolfpack fans and for those attending a concert or athletic event at the RBC Center or the Time Warner Cable Pavilion. Other area attractions include Lake Johnson Park and the North Carolina Museum of Art. Additional hotel amenities, like our indoor, heated swimming pool, whirlpool and Fitness Center, make your stay more enjoyable. Be sure to fill up on sausage, bacon, eggs and our signature cinnamon rolls at the complimentary Express Start Breakfast while you watch one of the 52-inch cable TVs in the Great Room. We look forward to making our hotel your new home in Raleigh! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites At Nc State Sw

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