I've eaten at Thaiphoon Bistro a few times and have always thought the food was decent. My poor review this time is due to the horrible service I received on a take out order recently. My friend and I ordered two simple dishes and an appetizer and were told to arrive in 20 minutes. We arrive after about 25 minutes had gone by just to be safe and avoid a potential wait. I was told that the food order was just started because there had been backed up. (The restaurant was practically empty). He first said the food would be 5 minutes and then, after checking with the kitchen, said the food would be another 20 MINUTES. Even after I expressed my disappointment with this and said I would have liked a phone call to let me know about the delay, he didn't offer to take even the $5 appetizer off the bill. The person filling the order did not seem to care at all that the food took over twice as long as originally quoted and delivered all of the news to me with a big smile. I will not be back here anytime soon.
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