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“Good Stay this Time” 4 of 5 stars
Review of Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)

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Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)
2.5 of 5 Hotel   |   111 Hampton Woods Lane, Raleigh, NC 27607   |  
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2X HHonors Points
Ranked #5 of 84 Hotels in Raleigh
Certificate of Excellence
GreenLeadersBronze level
Charlottesville, Virginia
Top Contributor
250 reviews 250 reviews
198 hotel reviews
Reviews in 90 cities Reviews in 90 cities
200 helpful votes 200 helpful votes
“Good Stay this Time”
4 of 5 stars Reviewed February 11, 2013

We've stayed at this hotel a number of times and I will say it's always been good for myself or my whole family..

However this time was a little different experience...

First of all, the hotel is just about to wrap up a renovation and you can tell by all the stickers on all the doors letting you know of that...

However, it is not written on the Hilton Website about the renovation...

We were given an upgrade (which was very appreciated) to a suite with the whirlpool..

During the course of our stay, a unfamiliar odor came about the room and I was unable to locate the source of the odor...however it was reported to the front desk..

As well, the frying pan that was left clean in the dishwasher, showed lots of signs of use and wear..(especially rust on the handle) and fork marks in the inner part of the frying pan...

I was also stuck on the elevator on the night I was there in between floors but after waiting a minute or so, its shook and made a noise then started going again (I again reported it to the front desk)...

However, this was just an isolated event, since we've never had any issues before so these things do happen, we will return again..

This is a great place, and is located right off I-40 and is located less then 5 minutes from PNC Arena and about 10-15 minutes from Crabtree Valley Mall,.

Around the hotel there is basically nothing, you have to go into Cary or Crabtree for shopping or eating...just for FYI...

Breakfast is your normal buffet affair and the hotel also offers an fitness center and outdoor pool..

During the warmer months, there are outside seating and BBQ's there for use...

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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469 reviews from our community

Traveler rating
    348
    94
    21
    5
    1
See reviews for
160
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134
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
tx
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 8, 2013

I"ve stayed at this hotel many times over the last few years when visiting with family. The front desk staff are always very attentive and helpful, They make you feel right at home. The rooms are very well kept, and the breakfast is one of the best you can find at a hotel. It is also one of the few Hampton Inns in the area that accept pets. This is my favorite Hampton Inn hotel ever!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lenoir, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 6, 2013

Our company employees and I had a great Experience. We stay there every year during our trade show events. The rooms are always clean and hotel staff is wonderful!!! The staff goes above and beyond to ensure customer satisfaction. We will always stay at this hotel during our annual trip.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newport News, Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 1, 2013

Nice Hotel, but a bit lacking in room cleanliness. Area was under construction, but slept like a baby. Had pets with us as part of a military move, and was surprised to have a room on second floor. Staff were non-responsive when I told them about the room cleanliness issue, so I was quite disappointed by that.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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tarboro
1 review
5 of 5 stars Reviewed January 31, 2013

It was a nice and clean room. Quick service if needed. Just a nice environment. would recomend to anyone needing a nice and clean place to stay. Close to a gas station, convenient store and eating places.

Room Tip: Location should be close to eating places and easy to get to. The appearance always helps me when I...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Owings Mills, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2013

Room was great. Had the Jacuzzi suite for under $100/night. Great, friendly staff. Quiet rooms. I would definitely stay here again in the future. It's a little difficult if you are not driving, but NC is not known for it's expansive public transportation. Room had clean kitchen with full fridge, large flat screen TV's and was super clean each day.

Room Tip: If you can get the good rate on the suite, go for it...you will be pleased
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greensboro, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2012 via mobile

Very friendly staff, comfy beds, clean... rooms bit small and downtown is close in mileage but a bit out of the way from main eating areas and scenic stops. The hotel staf is super nice, beautiful fireplace in common area and great art. Beds were a bit small for our taste... seemed like full beds andnot queen.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)

Address: 111 Hampton Woods Lane, Raleigh, NC 27607
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Raleigh
#3 Business Hotel in Raleigh
#4 Family Hotel in Raleigh
#4 Green Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena) 2.5*
Number of rooms: 124
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Also Known As:
Hampton Inn And Suites Raleigh/Cary Rbc Center
Hampton Inn & Suites Raleigh/Cary Rbc Hotel Raleigh
Hampton Inn Hotel Raleigh
Hampton Inn Raleigh
Raleigh Hampton Inn

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