We were very impressed with the Hampton Inn when we spent one night there during our holiday travels. The location is super convenient, right off of I-40. Check-in was a breeze - I had booked the room through Expedia and just had to sign the room receipt when we arrived. The rooms were probably among the cleanest we've ever stayed in - nice crisp, white bed linens and fluffy white towels. Breakfast, which was included in our $79/night rate, was good - I wasn't a big fan of the eggs and home fries, but there was plenty of variety among the cold items. We were very lucky to find such a great deal and will certainly keep this location in mind next time we are in the Raleigh area!

I arrived late for my two night stay. The desk staff was prompt with check in. The room was clean and comfortable. Breakfast was good with a lot of choices. The hotel management was helpful with some special requests my group had. I would stay there again.

This was a very nice hotel that was reasonably priced and in a very good location. I know someone said the entry was hard to get to but I didn't think so. The breakfast was an awesome spread, and the staff were great to deal with.

I have been staying at this hotel for the past several years while visiting family in the area -- up to two sometimes three times per year. The lady in charge of the breakfast area was very friendly --- I would actually look forward to seeing her at my visits as we got on a first name basis. However, this year when I needed a place to stay in May 2012 the hotel was full due to graduation. When I booked in the spring I was informed that they could not accomodate me towards the end of the visit, but seeing that I was a return customer they were confident they could find something. When I called a few weeks before my visit this turned out to not be the case. They did not offer to locate another room within another Hilton. This took me by surprise! I did locate another Hilton (the Garden Inn) in the same proximity. I realize that perhaps the hotels are run by different folks, but one would think the hotels running under the same name would work with the other Hilton Hotels in the area should they not be able to accomodate a potential customer. I know I would run a business this way! I did mention the above issue to the folks at the desk but I think they were just happy they had a full hotel and that was it. Based on the above, I feel the hotel needs to revisit their registration processes to be more accomodating / helpful for all potential Hilton stays, not just their specific hotel. I did enjoy staying at this hotel year after year, but based on what occurred in May 2012, I believe I may have just found a replacement Hilton --- the Garden Inn --- excellent!