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“Comfy, nice... little out-of-the-way from d'town activities” 5 of 5 stars
Review of Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)

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Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)
2.5 of 5 Hotel   |   111 Hampton Woods Lane, Raleigh, NC 27607   |  
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Ranked #2 of 80 Hotels in Raleigh
Greensboro, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Comfy, nice... little out-of-the-way from d'town activities”
5 of 5 stars Reviewed December 30, 2012 via mobile

Very friendly staff, comfy beds, clean... rooms bit small and downtown is close in mileage but a bit out of the way from main eating areas and scenic stops. The hotel staf is super nice, beautiful fireplace in common area and great art. Beds were a bit small for our taste... seemed like full beds andnot queen.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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402 reviews from our community

Traveler rating
    303
    82
    13
    3
    1
See reviews for
136
80
38
115
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2012

We were very impressed with the Hampton Inn when we spent one night there during our holiday travels. The location is super convenient, right off of I-40. Check-in was a breeze - I had booked the room through Expedia and just had to sign the room receipt when we arrived. The rooms were probably among the cleanest we've ever stayed in - nice crisp, white bed linens and fluffy white towels. Breakfast, which was included in our $79/night rate, was good - I wasn't a big fan of the eggs and home fries, but there was plenty of variety among the cold items. We were very lucky to find such a great deal and will certainly keep this location in mind next time we are in the Raleigh area!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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LEXINGTON
Top Contributor
82 reviews 82 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 23, 2012

I arrived late for my two night stay. The desk staff was prompt with check in. The room was clean and comfortable. Breakfast was good with a lot of choices. The hotel management was helpful with some special requests my group had. I would stay there again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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WILLIAMSBURG
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2012

This was a very nice hotel that was reasonably priced and in a very good location. I know someone said the entry was hard to get to but I didn't think so. The breakfast was an awesome spread, and the staff were great to deal with.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston
Top Contributor
71 reviews 71 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 11, 2012

I have been staying at this hotel for the past several years while visiting family in the area -- up to two sometimes three times per year. The lady in charge of the breakfast area was very friendly --- I would actually look forward to seeing her at my visits as we got on a first name basis. However, this year when I needed a place to stay in May 2012 the hotel was full due to graduation. When I booked in the spring I was informed that they could not accomodate me towards the end of the visit, but seeing that I was a return customer they were confident they could find something. When I called a few weeks before my visit this turned out to not be the case. They did not offer to locate another room within another Hilton. This took me by surprise! I did locate another Hilton (the Garden Inn) in the same proximity. I realize that perhaps the hotels are run by different folks, but one would think the hotels running under the same name would work with the other Hilton Hotels in the area should they not be able to accomodate a potential customer. I know I would run a business this way! I did mention the above issue to the folks at the desk but I think they were just happy they had a full hotel and that was it. Based on the above, I feel the hotel needs to revisit their registration processes to be more accomodating / helpful for all potential Hilton stays, not just their specific hotel. I did enjoy staying at this hotel year after year, but based on what occurred in May 2012, I believe I may have just found a replacement Hilton --- the Garden Inn --- excellent!

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Murrells Inlet, South Carolina
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Stayed here for a wedding and had a great stay. We had a suite and it was huge. Had a full kitchen and a whirl pool bath. The room was very clean and the staff was very friendly. I would recommend this Hampton Inn.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chapel Hill, North Carolina
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 1, 2012

close to i-40
Great complimentary wine and beer. In the morning the maintenance man went into my room while I was in the fitness room, saying "he thought I checked out" and brought my cell phone and glasses to the front desk.
He did not say "Oh, I'm sorry."And it was only 10am.
I was nonplussed because I don't like my room entered by hotel staff without my permission.
A poor reflection on Hilton

Room Tip: heaterf in 120 was not working
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)

Address: 111 Hampton Woods Lane, Raleigh, NC 27607
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Raleigh
#2 Romantic Hotel in Raleigh
#2 Business Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena) 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hampton Inn & Suites Raleigh/Cary Rbc Hotel Raleigh
Hampton Inn And Suites Raleigh/Cary Rbc Center
Hampton Inn Hotel Raleigh
Hampton Inn Raleigh
Raleigh Hampton Inn

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