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Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)
2.5 of 5 Hotel   |   111 Hampton Woods Lane, Raleigh, NC 27607   |  
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Ranked #2 of 80 hotels in Raleigh
LEXINGTON
Top Contributor
83 reviews 83 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
“Very good”
4 of 5 stars Reviewed December 23, 2012

I arrived late for my two night stay. The desk staff was prompt with check in. The room was clean and comfortable. Breakfast was good with a lot of choices. The hotel management was helpful with some special requests my group had. I would stay there again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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344 people have reviewed this hotel

Traveler rating
    267
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116
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
WILLIAMSBURG
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2012

This was a very nice hotel that was reasonably priced and in a very good location. I know someone said the entry was hard to get to but I didn't think so. The breakfast was an awesome spread, and the staff were great to deal with.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 11, 2012

I have been staying at this hotel for the past several years while visiting family in the area -- up to two sometimes three times per year. The lady in charge of the breakfast area was very friendly --- I would actually look forward to seeing her at my visits as we got on a first name basis. However, this year when I needed a place to stay in May 2012 the hotel was full due to graduation. When I booked in the spring I was informed that they could not accomodate me towards the end of the visit, but seeing that I was a return customer they were confident they could find something. When I called a few weeks before my visit this turned out to not be the case. They did not offer to locate another room within another Hilton. This took me by surprise! I did locate another Hilton (the Garden Inn) in the same proximity. I realize that perhaps the hotels are run by different folks, but one would think the hotels running under the same name would work with the other Hilton Hotels in the area should they not be able to accomodate a potential customer. I know I would run a business this way! I did mention the above issue to the folks at the desk but I think they were just happy they had a full hotel and that was it. Based on the above, I feel the hotel needs to revisit their registration processes to be more accomodating / helpful for all potential Hilton stays, not just their specific hotel. I did enjoy staying at this hotel year after year, but based on what occurred in May 2012, I believe I may have just found a replacement Hilton --- the Garden Inn --- excellent!

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Murrells Inlet, South Carolina
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Stayed here for a wedding and had a great stay. We had a suite and it was huge. Had a full kitchen and a whirl pool bath. The room was very clean and the staff was very friendly. I would recommend this Hampton Inn.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chapel Hill, North Carolina
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 1, 2012

close to i-40
Great complimentary wine and beer. In the morning the maintenance man went into my room while I was in the fitness room, saying "he thought I checked out" and brought my cell phone and glasses to the front desk.
He did not say "Oh, I'm sorry."And it was only 10am.
I was nonplussed because I don't like my room entered by hotel staff without my permission.
A poor reflection on Hilton

Room Tip: heaterf in 120 was not working
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Roanoke, Virginia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 19, 2012 via mobile

Conveniently located close to the freeway makes it easy to get just about anywhere easily. Rooms are spacious and clean. They offer complimentary wine and beer with some light snacks Monday to Thursday evenings. It's quite pleasant to sit in comfortable public areas sipping a glass of wine and enjoying relaxing just a bit. Staff is friendly and offer great service. One of my favorite Hampton Inns.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jackson Heights, New York
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 16, 2012

I enjoyed my stay here. Comfortable, spacious rooms. Dreamlike sleep in a wonderful bed. Numerous channels for your television enjoyment and an unbelievably hearty, free breakfast. My stay here was wonderful and I would stay here again in a heartbeat.

Room Tip: If you get a suite, you will feel like you are living in an apartment.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)

Address: 111 Hampton Woods Lane, Raleigh, NC 27607
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Raleigh
#2 Family Hotel in Raleigh
#2 Romantic Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena) 2.5*
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Also Known As:
Hampton Inn And Suites Raleigh/Cary Rbc Center
Hampton Inn & Suites Raleigh/Cary Rbc Hotel Raleigh
Hampton Inn Hotel Raleigh
Hampton Inn Raleigh
Raleigh Hampton Inn

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