We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel” 5 of 5 stars
Review of Hilton Garden Inn Raleigh Triangle Town Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hilton Garden Inn Raleigh Triangle Town Center to your Saves list
Hilton Garden Inn Raleigh Triangle Town Center
3.0 of 5 Hotel   |   6412 Capital Boulevard, Raleigh, NC 27616   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #11 of 80 Hotels in Raleigh
Greensboro, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed April 11, 2013

Stay at this property very frequent and I can not say enough good things about hotel and staff, great food, great location, mall next door, and did I say all the staff is very friendly, clean rooms , Great beds, well lit outdoors at night, safe location,they have a new GM and I meet him at last stay ,sorry I do not remember his name but was very friendly , as I will stay here every time I'm in Raleigh, if they are not booked .

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review, April 16, 2013
Dear Larry K,

We appreciate your regular business as well as you taking the time to write a review. I'm happy to read that you have enjoyed us so much to stay as many times as you have and that you find us excellent in all aspects. Thank you again and we'll see you soon!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

202 reviews from our community

Traveler rating
    116
    63
    11
    9
    3
See reviews for
53
46
7
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Ellensburg, Washington
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 9, 2013

Stayed here 5 days on business. The hotel was nice and clean and up to date. The staff was very friendly and efficient. I appreciated that the front desk worked to accommodate my early check in. The only odd thing is that you drive into the hotel by going through a shopping center lot. No a bad thing just sort of unusual.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review, April 10, 2013
Dear wickhdm,

Thank you for reviewing your stay at our Hilton Garden Inn. I'm glad you found us clean and up-to-date and that we could accommodate your needs. We hope to see you again the next time you're in town!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clayton, North Carolina, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

Booked this particular hotel as we wanted something close to shopping that wouldn't be outrageously expensive but comfy. Being a Hilton, we were very pleased with the hotel. Staff was very helpful and friendly. Cookies at the desk. Complimentary coffee was always full - even at 4 am when I normally get up :) Had a reasonable breakfast - but DON'T think it's major fare. Ordered the eggs and ham and got some deli sliced ham that you could pretty much see through - and darned little of it, but... it was food and not ridiculously priced.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review, April 10, 2013
Dear Eric E,

Thanks for reviewing your stay at our Hilton Garden Inn. I'm happy to read that you were generally very pleased with your experience and could take advantage of our location by Triangle Town Center. We do appreciate your feedback regarding your breakfast and will discuss it with our team as we aim to provide the best we can. Thank you again for your review and we hope to see you on your next trip to Raleigh.

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 4, 2013

We had the best stay at this hotel. The staff was very helpful and pleasant. They really made my boyfriend birthday weekend great. We enjoyed the pool area and the fitness center. Overall we had a wonderful time.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review, April 16, 2013
Thank you for your review! I'm happy that you had such a great stay and enjoyed our indoor pool and on-site fitness center. We hope to see you again soon!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 17, 2013 via mobile

My husband and I stayed one night and overall had a nice stay. The room was very clean with nice furniture. The towels were fluffy and absorbent and the shower had great water pressure - almost too much so if you don't adjust the shower nozzle. The mattresses seemed really comfy at first but after a few hours I woke up really uncomfortable. I am not petite and as the night when on I was sinking deeper and deeper into the mattress to the point I could not get comfortable. My husband who is average weight thought the mattress was very comfortable. So you'll have to decide for yourself. There was a sign on the desk at check-in that said they were adjustable soft to firm but I did not see any obvious way to adjust it.

We had the bed and breakfast rate and when we checked in the woman at the desk added four dollars to our confirmed rate saying it was for the second breakfast. I wasn't too concerned about the small extra charge but mentioned I thought I had read online that the rate I had confirmed was for two adults and any kids so she should double check on the wording there for any future folks reserving the rate. Her response was a chilly "professional" explanation that although not rude in word choice, was a bit snarky and let me know what she thought of me questioning that added charge. Any chilly attitude from her was more than balanced out by the warm and friendly staff we interacted with at the desk the next morning and the breakfast staff at the restaurant. And the breakfast was well worth the value - both through our rate or the regular per person charge. They offered a full breakfast menu made to order that was delicious. If it wasn't for my experience with the mattress I would definitely stay there again.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review, March 19, 2013
Dear Andreawaz,

Thanks for taking the time to review your stay and for your feedback. I'd like to apologize for the service you received before your breakfast and will pass your comments on to our General Manager for discussion as any condescension you felt is not acceptable. I am glad, however, to hear that you found all of our guest service otherwise friendly and helpful. Also, our mattresses are indeed adjustable, and in the future please feel free to get in touch with our front desk clerks and they will be happy to assist you in using that service. If you would like to discuss any of your experience further, please don't hesitate to call me at the number below. Thank you again for your review and I do hope you'll consider giving us another chance when you are in Raleigh.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Punta Gorda, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 7, 2013

Hotel was clean, breakfast was delicious, service was friendly. Front Desk person, Chris Moore is an outstanding service provider. He took great care to make sure the customer was fully satisfied with the service and accomodations of the hotel.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review, March 11, 2013
Dear Jeri S,

Thank you for reviewing our Hilton Garden Inn. I'm happy that everything met or exceeded your expectations and will pass your kind words on to Chris. We hope to see you again the next time you're in Raleigh!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsdale, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2013

The hotel was a pleasure to stay in. The room was extremely clean and had plenty of room in it, and the bed was unusually comfortable. In addition, the staff was friendly and pleasant. Coffee was available in the Lobby all day, and was quite good. I would stay there again anytime.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review, February 25, 2013
Dear MIMOR39,

Our staff works hard to make sure we stay as clean as can possibly be, so we're really happy to hear that we met your standards and you found your bed so comfortable. We indeed offer complimentary coffee all day long for those days when you need an afternoon or evening pick-me-up. Thanks for your review and we look forward to your next visit!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hilton Garden Inn Raleigh Triangle Town Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Raleigh Triangle Town Center

Address: 6412 Capital Boulevard, Raleigh, NC 27616
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 Romantic Hotel in Raleigh
#7 Business Hotel in Raleigh
#18 Family Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Raleigh Triangle Town Center 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hilton Hotels, Cheap Tickets, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Hilton Garden Inn Raleigh Triangle Town Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Raleigh Triangle Town Hotel Raleigh

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Raleigh Triangle Town Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.