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“Great location” 4 of 5 stars
Review of Raleigh Marriott City Center

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Raleigh Marriott City Center
3.5 of 5 Hotel   |   500 Fayetteville Street, Raleigh, NC 27601   |  
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Ranked #30 of 80 hotels in Raleigh
GreenLeadersBronze level
Virginia Beach, VA
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Great location”
4 of 5 stars Reviewed January 10, 2013

Beautiful lobby and nice size rooms, sheets were bit smelly though. However the location is awesome. Close to nice indoor and outdoor activities. Try the State Capitol tour. Starbucks in the lobby was a plus along with the news stand

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, January 23, 2013
Thanks for your review of our hotel! Cleanliness and linen freshness is a basic expectation of our hotel and Marriott. This hotel scores in the top 105 of all domestic Marriott Hotels in Room Cleanliness.

Thanks for your review and keep posting your evaluations on TripAdvisor.

Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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329 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
San Jose, California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 9, 2013

First time in North Carolina for my nephews wedding, 3 hotels in 4 nights.

Arrived at 10:45 pm and starving, restaurant closed at 10 but could get room service or eat in the lounge. We chose to eat in the lounge (hate eating in a hotel room) which was large, open and very nice. Cocktails, pizza and fried calamari...the perfect late night dinner.

Rooms were nice for the price, $139, guess I'm used to California room rates....oh, the valet parking was $22.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, January 23, 2013
Thanks for your review of the Raleigh Marriott City Center. Posta Bar is rapidly becoming a destination for locals and our hotel guests. We are very pleased that you enjoyed your experience!

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, FL
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 1, 2013

This is your good standard Marriott downtown hotel. Clean, spacious rooms with comfortable beds. A nice gym and pool onsite. Good breakfast and a starbucks in the lobby. Great location downtown Raleigh. Nothing special but absolutely a great choice if you are staying in Raleigh.

Room Tip: Aask for a high room to get a view
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, January 2, 2013
Thanks for your review of our hotel. Too often we hear negatives in this business and we appreciate the honesty of this forum. TripAdvisor is a great tool to help the traveling public make a good decision to fit their traveling needs. We are strong supporters of TripAdvisor's platform.

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irving, TX
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 24, 2012

A recent one night stay in Raleigh was made memorable at the Raleigh Marriott City Center. We found the staff to be very helpful and accommodating. The room was spacious, clean, and quiet. We had made the trip to Raleigh mainly to attend a concert in the Performing Arts Center - and this hotel is directly across the street from the auditorium, which was a real plus on a cold night. After the concert my wife and I relaxed in the hotel's bar, and watched as the various and members we had seen on stage came in to spend some down-time before retiring upstairs to their rooms.

There are two things to be aware of before reserving here:

There is a fee for parking in the attached lot ($12 a day self-park... or there is valet parking for a bit more). But this is a center city location, and that type of fee is pretty standard.

There is also a charge for wireless or internet connections. These are a pain. Of course, you can beg and plead with the desk staff - and may get those removed... but need to be aware of the extra charges.

I did find a very good price on the room for our stay, so you should try all the variations you can find to see which prices are available - government employee, AAA, Senior Citizen, etc. Sometimes these are better than you can find on the typical internet travel sites.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, January 2, 2013
The team at the Raleigh Marriott City Center thanks you for your great review of our hotel. We appreciate your posting and all your contributions to TripAdvisor.

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Top Contributor
84 reviews 84 reviews
22 hotel reviews
Reviews in 40 cities Reviews in 40 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 19, 2012

The little touches that I always WISH a hotel would have but most don't: the lightswitch in the bathroom is gently lit so you can find it in the dark, the room was dark and quiet, even though we were near the elevator and there was a conference going on with kids all over, there are LOTS of electrical outlets within easy reach, including in the lamp base by the bed, and when you turn on the television you get a very easy to read menu that quickly takes you to the channel you want to go to. Everything was totally spotless, no smells, large, comfortable. A quite perfect stay.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, December 20, 2012
Dear Donna,

Wow! What a great review! Clearly you are a seasoned traveler and know the details to look for!

The team certainly appreciates your positive feedback and looks forward to serving you again.

Best Regards and Merry Christmas!

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Robbins, North Carolina
Senior Contributor
22 reviews 22 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

I stayed at this hotel for a conference. The confernce was held inside the hotel. Never had better, ample food at a conference before. Italian Resteraunt in the lobby is a little pricey for the portions. Rooms are very spacious and clean.

Only draw back at this hotel, no fridges or microwaves in the rooms. I was told the only microwave at the whole site was in the gift shop.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, December 13, 2012
Thank you so much for your great review. Your contributions are important to us. Travelers review your postings everyday! Please let us know if we may be of any service in the future.

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisonburg
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 4, 2012

The location is great, right in the middle of everything. The staff was very accommodating and friendly. The room, however, smelled a bit damp to me (my husband didn't notice this but I sure did). We later learned that the walls were a bit thin too as the old cliche of the headboard bouncing against the wall from next door accompanied by moans began to be heard both late night and again at about 6 in the morning.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review, December 5, 2012
Thanks for your review! We certainly appreciate your feedback and posting comments relative to your stay at our hotel. We do our best to accommodate all guests and apologize for the disruption.

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Raleigh Marriott City Center

Address: 500 Fayetteville Street, Raleigh, NC 27601
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Raleigh
#26 Business Hotel in Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Raleigh Marriott City Center 3.5*
Reservation Options:
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Also Known As:
Raleigh Marriott City Hotel Raleigh

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