I was in town for a conference at the convention center. Usually I avoid the hotels right near the convention centers during meetings as they tend to be over-priced when a meeting is in town. However, there are very few hotels in the downtown Raleigh area within walking distance to the convention center so I stayed here. It is a nice hotel, with a great view and excellent location within walking distance to many restaurants. The spa is a nice way to unwind after a long day. The climate control in the room works well and you can set the fan to be on continuous run, which is a nice way to drown out noises for those of us who are light sleepers.
However, I do get ticked off when in this day and age, they still charge $10 for WiFi access or don't offer free (or discounted) parking. It's all these add-on charges that make staying within budget a headache. That's similar to the nickel-and-diming airlines are doing with passengers with checked luggage or printing boarding passes. Worse yet, you don't find out about these charges until you arrive or you dig around on their website. At the very least, offer free wifi in the lobby, like some other places do, or have free WiFi in the Starbucks. All I want is to check my email and browse the web in the evening, and I think it's ridiculous to charge that much.
Also, I wish they'd provide thinner blankets. I don't get this trend at many hotels in the last few years to provide thick down duvets/comforters that are much too warm for the room. I had to set the a/c to 60 degrees in November of all things and was still waking up bathed in sweat.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanks for your posting about the Raleigh Marriott City Center. Unfortunately, internet charges are beyond enterprise level control. We certainly believe in full disclosure. Currently, Marriott Rewards Elite status members receive complimentary WIFI. All other guests are charged $9.95 per 24 hour period.
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Raleigh Marriott City Center
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.