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All 79 Raleigh hotels

Raleigh Marriott City Center: Traveler Reviews

3.5 of 5
500 Fayetteville Street, Raleigh, NC 27601
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Ranked #30 of 79 hotels in Raleigh
Most recent review
5 of 5 stars Reviewed December 19, 2012
DonnaSC South Carolina
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194 reviews from our community

Traveler rating
    66
    78
    35
    5
    10
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Families
23
 
Couples
51
 
Solo
18
 
Business
95
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
South Carolina
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
“LOVED IT!”
5 of 5 stars Reviewed December 19, 2012

The little touches that I always WISH a hotel would have but most don't: the lightswitch in the bathroom is gently lit so you can find it in the dark, the room was dark and quiet, even though we were near the elevator and there was a conference going on with kids all over, there are LOTS of electrical outlets within easy reach, including in the lamp base by the bed, and when you turn on the television you get a very easy to read menu that quickly takes you to the channel you want to go to. Everything was totally spotless, no smells, large, comfortable. A quite perfect stay.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
December 20, 2012
Dear Donna,

Wow! What a great review! Clearly you are a seasoned traveler and know the details to look for!

The team certainly appreciates your positive feedback and looks forward to serving you again.

Best Regards and Merry Christmas!

Bill Hofmann
General Manager
Raleigh Marriott City Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Robbins, North Carolina
Senior Contributor
22 reviews 22 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very nice Hotel”
5 of 5 stars Reviewed December 11, 2012

I stayed at this hotel for a conference. The confernce was held inside the hotel. Never had better, ample food at a conference before. Italian Resteraunt in the lobby is a little pricey for the portions. Rooms are very spacious and clean.

Only draw back at this hotel, no fridges or microwaves in the rooms. I was told the only microwave at the whole site was in the gift shop.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
December 13, 2012
Thank you so much for your great review. Your contributions are important to us. Travelers review your postings everyday! Please let us know if we may be of any service in the future.

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisonburg
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“The walls are thin”
3 of 5 stars Reviewed December 4, 2012

The location is great, right in the middle of everything. The staff was very accommodating and friendly. The room, however, smelled a bit damp to me (my husband didn't notice this but I sure did). We later learned that the walls were a bit thin too as the old cliche of the headboard bouncing against the wall from next door accompanied by moans began to be heard both late night and again at about 6 in the morning.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
December 5, 2012
Thanks for your review! We certainly appreciate your feedback and posting comments relative to your stay at our hotel. We do our best to accommodate all guests and apologize for the disruption.

Best Regards,

Bill Hofmann
General Manager
Raleigh Marriott City Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey City, New Jersey, United States
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“New Hotel, Popular Place”
4 of 5 stars Reviewed November 30, 2012

This is one of the nicer Marriotts I've been to around the country. The building seems in really good shape - FF&E are all up to date and the rooms are standard Marriott stuff. The lobby bar and restaurant have been hopping each time I've stayed here and the gym is excellent - very well lit and lots of modern equipment. There are some neat character places nearby (walking distance to The Pit if you're in the mood for Carolina BBQ). I will definitely stay here again.

Room Tip: I don't think there are many bad choices - no eyesores or sources of excessive noise were obviou...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
December 5, 2012
We certainly appreciate your review. It is apparent that you are a seasoned traveler who knows his hotels! We are very fortunate to operate a beautiful hotel in a vibrant city. All of downtown's amenities are just steps away.

Thanks again.

Bill Hofmann
General Manager
Raleigh Marriott City Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, MN
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Pleasant welcoming; Unpleasant surprises”
3 of 5 stars Reviewed November 26, 2012

The place is beautiful compare to a nearby Marriott at Crabtree Valley. I was pleasantly welcomed by staff at check in. Got myself a room in the concierge level because I have platinum status. Room got nice decor for its class. There are small reading light mounted on the bed headboard - nice. Ample lighting in the room to nicely lit my room. I had a pleasant, quiet stay.

What I was not expecting: I checked in early enough to get some snack at the concierge lounge, but it was closed - make sure you call to see if this lounge open before making that extra effort. Monday morning came and the lounge still closed - had to dine in the restaurant below and it's not really that good.

Other than that, my stay was uneventful. I would stay again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review
December 5, 2012
Thanks for your review. Unfortunately, on Sunday evening after the Thanksgiving it is prohibitive to staff the concierge lounge for 8% occupancy. Holidays are the only time that the lounge does go dark. All guests were provided both complimentary drink and breakfast coupons to use in Posta. Typically, the club room (concierge lounge) is open Sunday through Thursday evenings and Monday through Friday mornings. If a closure occurs all guests who warrant club room privileges are accommodated with like amenities at the hotel's expense.

Thanks again for your review. It raised a great issue.

Bill Hofmann
General Manager
Raleigh Marriott City Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Raleigh Marriott City Center

Also Known As:
Raleigh Marriott City Hotel
Raleigh Marriott City Hotel Raleigh
Address: 500 Fayetteville Street, Raleigh, NC 27601
Phone Number:
Region: United States > North Carolina > Raleigh
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotels in Raleigh
Price Range: $$
Hotel Class:3.5 star (3.5*)
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