Booked this hotel for a last minute trip to meet my daughter for a couple days in a city near her college, and it was a fantastic choice! The hotel itself was tasteful, fresh and contemporary. We got a room on the club level and it was lovely with extremely comfortable beds, plenty of room to stretch out, and a generously sized bathroom that was full of high end toiletries. The club lounge had lots of breakfast choices (including bacon!) and it was fun pick up a dessert and hot tea before retiring to our freshly turned down room. The hotel is smack dab in the middle of lots of cute shops, a very nice movie theater, and so many delicious dining options from Five Guys burgers to Ben and Jerry's to Ruth's Chris Steak house and so many more. If that weren't enough, there is an adjacent Target, a spa and hair salon, with even more cute shops and a Total Wine just one block away. In fact, I can't think of a better enclave for a girls trip or even a romantic getaway! And the staff was first class--helpful, respectful, delightful in every way--definitely trained in the Ritz style of, "It would be my pleasure..." Upon checkout, I asked where the business center was to print out my boarding pass, and the desk clerk said it was down the hall, but instead offered to print it out for me from her own terminal. Every single interaction with a staff person was just that exceptional...we can hardly wait to stay there again!