My son and I stayed at this Ramada Inn for a night after a Carolina Hurricanes hockey game.
Check-in went very smoothly, and the staff even knew we were here for the game. She gave us directions to PNC Arena (which we really didn't need after all, as it's less than a mile away on a single road, but it was appreciated). The road is well lit, and safe to walk at night.
We got up to our room and it was untouched from the previous night's occupant. In fact, the way the pillows and blankets were piled on the bed, it looked like someone was still in bed! My son thought that was funny, but I certainly didn't.
We went back to the desk and they quickly got us into a suite, apologizing profusely. The room was comfortable and clean, albeit with dated furnishings. We weren't there very long, and that sort of thing - hotel decor - doesn't bother me, especially for the price we paid (very inexpensive).
The complimentary breakfast bar was your average eggs, pancakes, grits, pastries, fruit and so on. Good, but not great.
We will definitely be back to this hotel, because of its location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I would like to thank you for your recent stay with us! I would also like to take this opportunity to apologize for the unpleasant experience you encountered as a guest of our hotel. At Ramada we take great pride in our high standards of cleanliness, and unfortunately you experienced a time when we obviously did not meet those standards. We have had a few issues with room statuses as we have been training on our new system, but we are working on them every day to make sure things are running perfectly. We are very sorry for the inconvenience and please do not hesitate to contact me directly upon your next stay so that we may make sure your accommodations are top notch. Thank you again for your feedback, it is very important to us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.