Pet rooms have been changed to the end of the hotel. All entrances to these rooms have stairs. I have difficulty navigating stairs due to disability, and need to use a luggage cart to move my belongings. I use a cane to walk. There was no ramp to use the cart, and the stair treads are very narrow. The closest entrance with a flat surface to use the cart was halfway up the hotel, which was fairly expansive.
I stayed at this hotel last year. The pet hotels were in a hallway along the side of the hotel with an entrance that had no stairs. This provided easy acessibility to the room. This was the reason that I rebookde this hotel this year.
A person in a wheelchair with a service animal would have no way to access these rooms easily, which may be what this hotel wants. I have been approved for a handicap placard due to mobility issues, and am awaiting its receipt by my state.
The staff on the overnight shift was not very friendly. I had tried on several occasions to call the front desk on the night that I arrived , and received no answer.
The room itself on the surface was clean, except for the bathroom. The was mold on the tiles in the bathroom.. A simple spray of bleach or cleaner would have removed this, but it was still there when I left. There were numerous pecan shells under the air conditioning unit which I had to clean up myself to keep the cat from trying to eat them.
The attitude of the day staff was night and day. They were friendly, and smiling.
I am not sure that I will stay in this hotel again.
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- Also Known As:
- Ramada Inn Blue Ridge Hotel Raleigh
- Ramada Inn Raleigh
- Ramada Blue Ridge
- Raleigh Ramada