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“Very convenient location” 4 of 5 stars
Review of Hilton Garden Inn Charlotte Pineville

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Hilton Garden Inn Charlotte Pineville
3.0 of 5 Hotel   |   425 Towne Centre Boulevard, Pineville, NC 28134   |  
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Ranked #2 of 6 Hotels in Pineville
Certificate of Excellence 2014
Myrtle Beach, South Carolina, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Very convenient location”
4 of 5 stars Reviewed 5 days ago NEW via mobile

Quiet, clean, great location. Convenient to shopping, dining & Carowinds. Friendly, helpful staff. Pool a little on the small side, but enjoyed indoor option since weather was bad. Found a great Mexican restaurant next door too.

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
    99
    59
    21
    12
    6
See reviews for
44
43
23
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Apex, United States
1 review
4 of 5 stars Reviewed 1 week ago

Though my stay was short, the staff and accommodations were better then most of the other hotels I have stayed in, and I travel a lot. The quality and the price were good, and I would recommend a stay with them to my friends/family in the future.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 2 weeks ago

It's a decent hotel. Nice lobby. Great front desk staff. However, the fitness room is quite limited, complimentary Internet service was unreliable, and the furniture and bathroom surfaces were not clean. I cleaned it myself and did not allow housekeeping in my room for the duration of my stay. In addition, one of the mattresses had a HUGE dent in the middle. Not suitable for sleeping.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Kevin D, Manager at Hilton Garden Inn Charlotte Pineville, responded to this review, 2 weeks ago
Greetings Ms. Gretchen H.,
Thank you for taking the time to complete the TripAdvisor online survey. Your feedback is the answer to our overall improvement of our hotel as a whole. Each guest should leave our property extremely satisfied with each and every aspect of their stay. Your stay is no exception to our philosophy at Garden Inn's. While reviewing your survey, I noticed you scored us a 3 on many of these categories. We set our standards much higher than this. As a loyal Hilton Honors member and frequent traveler, please let us know about these problems prior to check-out so we can do whatever it takes to make sure you leave with a smile on your face. Our Garden Inn "Promise" states we will do whatever it takes to make sure you leave satisfied or you don't pay. We fully stand behind our motto. I will make sure to discuss your comments and scores with my entire staff. If there is anything else we can do, please do not hesitate to contact me right away. Thank you again for your response and choosing the Hilton Garden Inn Pineville.
Best Regards,

Kevin M. Dillon
Assistant General Manager
Hilton Garden Inn Charlotte/Pineville
Ph: 704-889-3279
Fax: 704-889-3289
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roswell, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel and location and they have an excellent staff that makes you feel right at home there! Great atmosphere and excellent rooms with comfortable mattresses and room amenities. I will stay there again!

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
round rock, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Before I arrived at the hotel in did not have my GPS so I called Alex at the front desk and he helped me get to the hotel. For some reason I got lost on I-485 and was confused with my exits. Alex had so much patient because I called him three times. When I got to the hotel he welcomed me and was happy that I finally made it. My room was ready, so I went to my room I found a very clean room including the bathroom. The business center is open 24 hours also the workout room, very clean

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went to Carowinds, and needed a room within a 20min drive. This was a decent price, comfy beds, clean rooms. The only thing that was just like "REALLY" was that it was not a free breakfast (was app. $10 per person), but the dining room was the lobby, so you had to walk past the smells of the food to enter/exit the hotel during breakfast hours (I'll give them credit-- good sales technique). We knew ahead of time the breakfast was not free though. We had no problem getting Bojangles on the way to Carowinds.

Room Tip: Don't book through a third party; go directly through the hotel. We did not get a bed choice, ev...
See more room tips
  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here last night after a long day at Carowinds. The hotel was bright, clean, and check in was a breeze. Staff was very friendly. Rooms were very nicely appointed and kids told me pool was good. Had breakfast there this am. For 9.99 all you can eat, it was a steal. Juice was included and they had omelettes made to order as well as waffles, pancakes, bacon, sausage, hash browns, grits, french toast and the regular continental offerings. Great way to feed two teenagers. Will
definitely stay here again.

Stayed April 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Charlotte Pineville

Address: 425 Towne Centre Boulevard, Pineville, NC 28134
Phone Number:
Location: United States > North Carolina > Pineville
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
#2 Family Hotel in Pineville
#2 Business Hotel in Pineville
#3 Romantic Hotel in Pineville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Charlotte Pineville 3*
Number of rooms: 112
Official Description (provided by the hotel):
The Hilton Garden Inn Charlotte Pineville hotel is only 10 minutes from Uptown and the Charlotte-Douglas Airport. Family friendly deluxe accommodations with special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, indoor and outdoor swimming pool, whirlpool, fitness center with state-of-the-art equipment and a 24-hour complimentary business center with secure PrinterOn printing. The Great American Grill®, serves freshly prepared breakfasts. The Pavilion Pantry® has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. ... more   less 
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Also Known As:
Hilton Garden Inn Charlotte Pineville Hotel Pineville
Hilton Garden Inn Pineville
Hilton Pineville

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