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Homewood Suites by Hilton Olmsted Village (near Pinehurst)
3.0 of 5 Hotel   |   250 Central Park Avenue, Pinehurst, NC 28374   |  
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Ranked #1 of 7 hotels in Pinehurst
Windermere, United States
1 review
“Emergency Stay”
5 of 5 stars Reviewed January 24, 2014

We came back to the hotel in Pinehurst because of the death of my father-in-law. I make the reservation for two (2) adjoining rooms that morning, 17 January, on the phone with Hilton Honors before we got on the road. The rooms were for my wife and me and my sister-in-law and her husband. Upon checking in, I was told that because this was a trip for a funeral that there was a special bereavement rate and the desk applied it to my rate and the rate for my sister-in-law. She also told me that there were other rooms available. I consequently got in touch with my daughter, another sister-in law and my father-in-laws sister. They all stayed at you hotel. On Saturday, I asked the assistant manager, Andrew Strickland, if it would be OK to have a family get-together in the lounge in the lobby Sunday after the viewing. He said that would be OK but he also made available to us one of the large conference rooms. Our family group of about 25 met in the conference room and had a great time discussing my father-in-law. On Monday after the memorial service, everybody at the hotel was extremely helpful. I left on Tuesday with my brother-in-law and my wife and sister stayed there, they will check out on 25 January. THANK YOU HOMEWOOD SUITES in Pinehurst for an OUTSTANDING job of taking care of us. I just can’t say enough about thoughtful your whole staff was.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, March 2, 2014
Thank you for the review!

We're happy to have helped you and your family during this troubled time and allowed you all to commisirate together at our property. The last thing anyone wants to deal with during such events are overcomplications, so it is good to hear that our staff went out of their way to ensure your family have a comfortable stay with us.

We hope to have you back with us again (and hopefully for happier reasons) soon.
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233 people have reviewed this hotel

Traveler rating
    173
    46
    9
    5
    0
See reviews for
81
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Cumming, United States
1 review
5 of 5 stars Reviewed January 24, 2014

Great Place! Would highly recommend staying here. Pleasant staff and very clean rooms. Came on business. Would stay here again. Really enjoyed the dinners and breakfast. I give this hotel a "A+" The staff treated us like family and made sure that we had everything we needed.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, March 2, 2014
Thanks for the review!

We're happy that everything was to your satisfaction on this trip & that you got the chance to use all of our ameninties that we provide here for our guests. Hopefully we'll have you back again sometime soon so we can continue to meet your expectations on how a hotel experience should be!

We look forward to having you back with us again soon!
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Cary, United States
1 review
5 of 5 stars Reviewed January 23, 2014

The staff and hotel is awesome. The courtesy and service is wonderful. The breakfast is great and tasty. Rooms are comfortable and clean. I love this place. The only place I will stay at in Pinehurst. And I have been a guest at the Resorts both, Pinehurst and Pineneedles. Homewood Suites, would be my first choice.... Always.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, February 23, 2014
Thank you for the review!

We're happy to hear your stay with us was excellent, as usual. We're very proud of our attentive staff and we're always enthused when with our return guests; it lets us know we're doing something right with everything we provide for them.

We hope to have you back with us again sometime soon!
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Senior Contributor
41 reviews 41 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 20, 2014 via mobile

A great place to base your stay in Pinehurst. Wonderful staff and very helpful. Room was clean and spacious. Worth deciding to stay here over Pinehurst resort. Only a 3-4 minute ride into the Village.

Stayed January 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, February 23, 2014
Thanks for your review!

Guests love our spacious rooms that we offer here; having the bedroom seperate from the living room/kitchenette offers our guests a more homey feel so they feel less confined during their stay. When you factor in the complimentary breakfast and dinners on the weekdays, it's easy to see why we're currently #1 on Trip Advisor.

We hope to see you again soon!
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Pinehurst, United States
1 review
5 of 5 stars Reviewed January 18, 2014

Great facility, accomodations and services. Complementary Breakfast was anticipated, but evening meal was also provided with schedule of what was being served. Great staff and very clean facility. First experience w Homewood Suites, althought long time Hilton franchise patron. Will be looking for more Homewood Suites to stay, if they all like this one! A#1 facility at GREAT VALUE!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, February 22, 2014
Thank you for the review!

We're glad that your first impression of the Homewood Brand was a great one. Our dinner is a standard of the Homewood Brand, but we do our best to make it above and beyond what those standards are.

We hope to have you back with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Knoxville, United States
1 review
5 of 5 stars Reviewed January 18, 2014

The staff and accommodations were wonderful. I didn't have to fend for myself in an unfamiliar place because they provided meals. The staff was friendly and helpful. The beds were the most comfortable I've ever slept in away from home.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, February 15, 2014
Thanks for the review!

We're very happy to hear that you enjoyed your stay with us and got a chance to enjoy our evening meals during your stay. Often, guest find the convience of not having to travel for a meal one of the best parts of staying with our property and will often stay here just for that specific reason. It seems, though, you also enjoyed our comfortable rooms as well during it, so now there are more reasons for you to come back and stay with us when your travels lead you back here.

We look forward to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 17, 2014

Homewood Suites continues to impress us with their quality of service. Their complimentary meals far surpass any competition. Management is always attentive to their guests. The rooms are quiet and spacious.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLAIRE B, General Manager at Homewood Suites by Hilton Olmsted Village (near Pinehurst), responded to this review, February 4, 2014
Thanks for the review!

It's good to hear your standards and expectations of our property are always met with your every visit. We strive for excellence with every guest, which is why we're #1 on TripAdvisor right now for the area.

We hope to see you back with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites by Hilton Olmsted Village (near Pinehurst)

Address: 250 Central Park Avenue, Pinehurst, NC 28374
Phone Number:
Location: United States > North Carolina > Pinehurst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 hotels in Pinehurst
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Olmsted Village (near Pinehurst) 3*
Official Description (provided by the hotel):
Welcome to our luxurious Pinehurst hotel located on NC 211 & Highway 5, within the upscale retail development of Olmsted Village. The newly renovated Homewood Suites by Hilton® Olmsted Village hotel is conveniently situated one mile from the rich history and tradition of golf courses designed by Donald Ross, Rees Jones, Arnold Palmer, and Jack Nicklaus, making these Pinehurst, North Carolina accommodations ideal for anyone traveling to the area for business or pleasure. Our spacious studio, one- and/or two-bedroom suites feature separate living and sleeping areas. Each has a fully-equipped kitchen with full size refrigerator, microwave, 2-burner stove and dishwasher. You’ll find enough space for work, study or entertaining – plus all the comforts of home including two remote control TVs, complimentary high speed internet access and two phones with voice mail. Enjoy a complimentary Suite Start hot breakfast seven days a week and a Welcome Home reception featuring a light meal and beverages Monday through Thursday evenings (local laws apply). ... more   less 
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Also Known As:
Homewood Suites By Hilton Olmsted Village (Near Pinehurst) Hotel Pinehurst
Homewood Suites Pinehurst
Hilton Pinehurst
Homewood Pinehurst
Pinehurst Homewood Suites
Pinehurst Hilton
Homewood Suites Olmsted Village

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