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“great place to retreat and relax any time of the year!” 5 of 5 stars
Review of Inn on Mill Creek

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Inn on Mill Creek
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3895 Mill Creek Road, Old Fort, NC 28762   |  
Hotel amenities
Ranked #1 of 1 Old Fort B&B and Inns
Ohio
1 review
“great place to retreat and relax any time of the year!”
5 of 5 stars Reviewed May 23, 2008

I stayed at the Inn on Mill Creek in November of 2007, and I am really getting excited about my next stay in July. I've actually stayed at this B&B more than once and here's why: The moment I get on the road off the highway that goes to the Inn, I begin to relax from the stress and tensions of the day to day business of life. With the Inn located in the Pisgah National Forest, I find a quiet, restful and relaxing time. The rooms I've stayed in are immaculate and have a great contemporary style, not at all like some stuffy rooms I've seen in hotels and other B&Bs. The beds are comfortable for a good night’s sleep and the windows can be opened to let in the cool night breezes or to wake up to the birds singing. The decks outside are great to either sit on during the day enjoying the surroundings, reading a book or birdwatching, as well as at night looking at so many stars and listening to the tree frogs. The great room is huge and is a relaxing place to sit and visit with other guests. The walks in the forest are spectacular no matter what time of year I have visited. As far as innkeepers go, Dave and Brigette are available to answer questions regarding places to visit, a bit of the history of the area, restaurants to eat at, special events, or just to sit down and talk with. Dave takes great care to prepare a wonderful breakfast each morning and Brigette does these really great fresh squeezed juices that they call their "house blends". I highly recommend this retreat to anyone who is looking for a B&B off the beaten path, loves the time spent with a quiet forest surrounding them, but yet have the nice time in a small town like Black Mountain or the attractions of a larger town like Asheville so close at hand.

  • Liked — great innkeepers who strive to help make the stay enjoyable & memorable
  • Disliked — leaving
  • Stayed November 2007, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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65 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Atlanta
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2008

I am stumped at the negative review. We also stayed at the Inn on Mill Creek (once in March and again in May) and it was a lovely experience each time! No, it didn't look like the web site with profusely flowering gardens--it's spring, in the NC mountains--too early for gardens to be thriving. And landscaping is a constant job, especially if you inherited an overgrown space--some of it does look messy before it can be beautiful and spring is the time to get things ready. Give them a break!

Innkeepers Dave and Brigette more than bent over backwards to make every part of our stay welcoming and comfortable. Any time we asked for something--ice, water, or for one of the fresh-baked blueberry muffins on the counter--it was provided with a smile. In chats with them, we quickly learned they bought the inn about 2 years ago and are working hard at making it their own with an eye to sharing it with people who appreciate a rare jewel like this in the middle of a national forest. While close enough to make easy visits to the Biltmore Estate and surrounding attractions, you can start and end your day relaxing on your porch looking out over the pond, serenaded by wildlife.

Dave's work in the kitchen is also worth the drive. Like almost every b and b I've been to here and abroad, the owner provides breakfast, not a cafeteria selection. And what breakfasts we had! A wonderful stuffed French Toast with homemade sausage balls; veggie quiche; heavenly waffles, all served with Brigette's freshly-squeezed juice of the day.

Each room we stayed in was very pleasant, with all the creature comforts we could want. Comfy beds, spacious bathrooms, all tastefully decorated and immaculately clean, made for a very relaxing stay. Dave and Brigette immediately offered us use of the great room (basketball championships were reaching their finals) and we checked our email daily on their computer or spent time there chatting with them or other guests. We also noticed they gave couples looking for a romantic getaway plenty of privacy.

The grounds were wonderful, with an orchard of apple and peach trees overlooking the inn. The pond provided delights for the eyes and ears with baby trout swarming around the deck while frogs croaked among the cattails. A lovely spot for relaxing with your traveling companion and/or new friends from the inn.

If you're looking for a wonderful place to stay that's off the beaten path for the Biltmore/Black Mountain tourist crowds but close enough to enjoy them easily, this is a perfect place to plant yourself.

  • Liked — Comfort and friendliness
  • Disliked — having to leave
  • Stayed May 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed May 18, 2008

We just returned home from our overnight stay at this inn,and wanted to give this review.

A great job on the marketing and website, however, we felt the actual inn was not as appealing and definitely did not meet our expectations. For some positive feedback to start out, let me say this. Our room was VERY clean and well organized. The bed was very comfortable and the bath with the double sinks and Incredible shower head was great! We enjoyed having an area to park right outside our door, and being able to enter and exit from a private entrance was also very nice.

However, we felt as though we were intruding the owners home from the very beginning. The tour of the home included the great room and our room. Nothing was said of being able to access the kitchen area. Maybe some bottled waters, a small refrigerator,and a microwave in the room so that other meals/snacks could be stored would be a solution. With that being said, we went out shopping immediately to get snacks and water because we did not bring those things with us. It would have been nice to feel as though we could go to the kitchen and get a glass for water. It was never stated one way or the other.

I had to remind myself several times that we paid $200 to stay there, so it was ok to say if we were unhappy about something. So we didn't say anything. However, since this was a bed and breakfast, we liked the bed............not the breakfast. My husband hates muffins and I hate ham, and I didn't care for the muffins and he didn't like the ham or the egg dish. We really thought we were going to have more of a choice of items for breakfast, such as toast or bagels, cereal/oatmeal just other options and picking and choosing what we wanted. Having your breakfast placed on a plate with a huge hunk of ham with fat all over it, just was limiting and unappealing. I think it was quite obvious by how little we ate and how quickly we left that we were unhappy with our stay and meal. Had I been at a restaurant, I would have asked for something else. Like I said, we felt like guests in the owners home and if we were at someone's home and they made us breakfast; we would politely eat a little, if we didn't like it; say it was wonderful and then go somewhere else and eat. That is what we did, and we really should not have. Did we have an option, they really didn't make us feel that way.

I was surprised in how you both owners did not stop what they were doing and shake our hands and thank us when we left. Just was kind of a weird experience for us. It almost felt as though both of the owners were very unhappy. I

The pictures on your website show beautiful gardens and a large pond. What we saw were weeds, a few flowers, half mown grass, lots and lots of carpet scraps laying everywhere, rakes and ladders laying around, murky pond water, a fishing area that was full of trees to catch your line on, a dirty paddle boat that was a challenge to get into and out of (we both got very wet just getting into it, and about fell into the lake while hitting our heads on the dock), a deck that was leaning? Where were the hiking trails? Still confused about that despite telling he owners that is why we were there.

But, one of the most confusing things was the Hot Tub? The very large bath tub/jacuzzi in our room was frightening. It took 1 entire hour to just fill up the "lower level" which, by the way, did not have a way to turn it on. We had to go to the car and use needle nosed pliers to be able to turn it on. It would have taken a good 3 hours to fill the larger portion up, just looks like a lot of money to fill that up, and a whole lot of time. My husband almost fell coming down the stairs on that big drop off!

I guess you can see that we did not at all enjoy our stay. From the beginning to the end, we just did not enjoy it. This was supposed to be a romantic getaway for us to a place we had never been before. Up until now, I have not been unhappy with a place that I researched on the internet and booked without seeing it first. Hopefully, our comments will not go unnoticed.

  • Liked — bed
  • Disliked — everything else
  • Stayed May 2008, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inn_on_Mill_Creek, Owner at Inn on Mill Creek, responded to this review, May 21, 2008
These guests gave no indication of unhappiness or any issues while they were here for a one-night stay. On the contrary. Via e-mail we told them what we'd be serving ahead of time, and on request made plain scrambled eggs for the wife. We’re still not sure how/why they had such problems with the hot tub. Here was our response to their e-mail to us which they have subsequently cut-and-pasted as their review (both of which were sent before their review was posted here):

Hi L,

We sincerely apologize that you did not have as enjoyable a stay as possible. If you choose to stay at a B&B in the future, please ask questions and say something when you are still there if you are not satisfied in any way. We wish you would have said something when you were here so we could have corrected any issues, no matter how big or small, or answered your questions immediately. You smiled and seemed in a good mood the entire time and so we had no idea that you were unhappy.

We didn't consider you intruding at all. You are our guests and this is supposed to be a place for you to relax and feel welcome. We're sorry if that wasn't your impression. After check-in we do tend to leave self-described newlyweds to their privacy as they most often prefer. We err on the side of being as un-intrusive as possible while making ourselves available if the couple needs us, especially for those who indicate that they are here for a romantic getaway. We were somewhat surprised that you left so quickly after checking in to your room and didn't come back out to get the map you requested or ask about the hiking trails, since that is one of the reasons you said you were coming.

We have had only positive feedback on the hot tub, so we'll look for ways to address the concerns you have.

We do apologize for the state of our fenced yard area around behind the house (the “pug park”). As relatively new homeowners, you can understand that we have a lot of things planned regarding landscaping, both big and small, but those plans will take a few years to fully complete. After breakfast yesterday morning but before your arrival we mowed, trimmed, weeded and mulched much of the front area by the dam, and also trimmed and weeded the “pug park”. We cut and laid carpet scraps in selected areas along the fence as permanent weedblock in preparation for mulching today. We apologize that the job wasn't fully completed the same day.

As for breakfast, we served that particular breakfast because in your e-mail you said you “both enjoy(ed) eggs and meats for breakfast" and also that "J was not a picky eater". Given that, we assumed that in addition to your requested breakfast of scrambled eggs, baked eggs, ham and muffins would be OK for J. We regret not mentioning, again as we did ahead of time, that we always have alternatives available as well.

It is not uncommon for guests to leave before the 11am check-out because they often have to travel several hours to get home and therefore, that is not necessarily an indication to us that a guest is unhappy, especially when the guests are smiling and talkative with us during check-out. We thought we all had a nice chat while you were out on the deck fishing and we were returning from a walk. We regret that we didn't talk with you more as you were leaving.

Again, please do not be afraid to mention any issues you are having or to ask questions during your stay so that the innkeepers can give your needs immediate attention. All of us innkeepers rely on guests to tell us when they are unhappy so that we can make them happy before they leave. We are grateful that you took the time to e-mail us, and such feedback does motivate us to improve. We'll consider your feedback in making future guests' stays enjoyable, but we sincerely wish that we could have done the same for you and J.
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Additional Information about Inn on Mill Creek

Address: 3895 Mill Creek Road, Old Fort, NC 28762
Location: United States > North Carolina > North Carolina Smoky Mountains > Old Fort
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Old Fort
Price Range (Based on Average Rates): $$
Number of rooms: 7
Official Description (provided by the hotel):
The Inn on Mill Creek is a Bed & Breakfast and site on the North Carolina Birding Trail, near Black Mountain and Asheville, North Carolina. Located on seven private wooded acres two miles inside Pisgah National Forest, the Inn features seven guest rooms, an orchard, access to hiking/biking trails and plenty of space to relax. ... more   less 

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