To Start With We Had To Carry All Our Belongings up 4 flight of stairs because the elevator did not work and despite a written complaint on the move in report, and several verbal request it still was not working when we left . So a week carrying groceries and small children up four flights of steps..Although that still did not bother me, after all I am on vacation,RIGHT. I am how ever somewhat glad (in a way), my 83yr. old father was not able to make the trip with us,the steps alone would have done him in . But the real kicker came on third day when they decided to do repair work on the siding. Now am I the only one that thinks that kind of work( cosmetic only ) could have been scheduled for a time while the place is empty, I'm just saying . so the crew shows up early that morning and set they'er lift right in front of my car, so when we wanted to go out and see some of the sights around town we were blocked in, I went to ask someone to move the lift the man instantly became angry telling me if I have a problem I need to talk to his boss and he is at the office across the island ( Oh, and did I mention I was blocked in ! ).Ok so by now I'm getting a little miffed, So I start walking away to make a phone call when he tells me I'm an [--](KEEPING IT CLEAN) . Then he gets out of the truck and starts toward me . Now I really peeved, I did not spend that much money to be trapped in and to be talked to that way. Especially with my family , and small children around .So I walk away, go up the stairs, NO ELEVATOR. Call the office and tell whom ever answered the phone in as polite a voice as I can come up with , for as angry as I was, what has just happened. And all I got was they are sorry for the inconvenience, they then gave me the number of the home owners association. who are the ones that scheduled the repairs in the first place . I called and spoke to some man , don't remember his name though , he did at least listen like he cared. But in the end , the same old response, " I'm sorry for your inconvenience. By the time I realized I'm wasting time talking to these people , I was wishing I had a nickle for each time I heard that . So to rap it up if you want to spend your vacation in a construction zone with the rudest people I have ever met in my life , then this place is for you . But frankly I recommend find a section 8 housing , at least the people running the place will be polite.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.