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“Needs Updating” 3 of 5 stars
Review of The Resort at Fairfield Harbour

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The Resort at Fairfield Harbour
475 Broad Creek Road, New Bern, NC 28560 (Formerly Wyndham Resort at Fairfield Harbour)   |  
Hotel amenities
Kansas City area
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Needs Updating”
3 of 5 stars Reviewed July 22, 2013

We are also Wyndham Owners and just got back from staying in the golf villas in Fairfield Harbour. The units are just average. In fact, the sofa and chair in the "A" unit where we stayed was frayed and worn. The first night I used the jacuzzi in the unit I found black particles floating in the water. The owner services desk and check in area was only open for limited hours each day and if you needed anything after it closed you were directed to call the maintenace people. The only area that saved this from being a poor rating was the recreation area people who were more than happy to help with anything once you got to their building. Also, where we stayed was definitely away from the action and we had to travel to go to the grocery store and any restaurants since there are none on site.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 28, 2013 via mobile

The units are excellent, service is excellent, but the pool area was dirty. They allowed children to be in the Hot Tub when they were under the age 6. No ONE should be there unless they are 16. In the indoor pool area the children were unsupervised running around diving into the water. There was a plastic bottle floating in the pool. I was under impression you are not allowed to bring any type of beverages to pool area. Seen open containers of beverages, coolers etc...Paper strewn about the pool area, windows of the indoor pool so filthy you could barely see the sun. Did they clean them, ever? Door going into indoor pool filthy. Need to be clean at least three times a day, morning, lunch, and around 4 pm. The girls who worked there, well, only the Africian American girl was working. The other three girls flirting with the guys there. I pay money for my unit and I expect a clean professional, friendly atmosphere. 1141 Broad Street in Unit 6 week 25 Fairfield Harbor.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forked River
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 10, 2013 via mobile

This is my 3rd time staying in this development. Enjoyed it every time. This is just like being at home. Nice development/ resort. Condos are clean, quiet, well stocked and convenient. The recreation facility is fantastic and has a lot of activities for all ages. Spent every morning in the gym/pool. Check in a breeze and the staff very nice. Gym staff was very friendly too. I met so many residents and they made me feel right at home. I hated to leave. The road to the facility is long and windy - 7 miles off of the Highway but that was fine. Watch for deer in the evening. Hoping they can get the restaurant on site back open and I would never ave to leave. I cannot say enough positive words about Fairfield Harbour but you must go. Oh and New Bern is a nice little historic town so worth exploring. Captain Ratty's, Morgan Tavern to eat. Mitchell's Hardware, an old fashion general store. Tyron Palace.

Stayed June 2013, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spartanburg, South Carolina
Top Contributor
71 reviews 71 reviews
6 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 9, 2013

We are Wyndham owners, and this was our first trip to this resort and this area. We fell in love with both. We enjoyed ourselves so much that we arranged for a second week while we were there, so we got to experience two differest condo units. Our first was in the Windjammer II units, attached four unit condos, old, but comfortable. 2 bedrooms and 2 baths, with full kitchen and both a screened-in porch and an open porch, with a stunning full-length view of the lake/pond. Only drawbacks here were the amount of light that shone into the front bedroom from a large glass panel near the ceiling that had no way to close off, and the noise that leaked through from adjoining units. If you're assigned one of these units, ask for an end one. Our second week we moved to the Sandcastle II area, a multi-level unit (6 to a building) with EXCEPTIONAL sound proofing between condos. 2 bdrm, 2-1/2 baths, with an additional loft area with two beds and a play area--would be great for families. Also on a lake/pond, with a small patio including umbrella. The resort grounds were beautiful, the rec center had everything you need. On-site employees are terrific. Slight drawback was that you had to pay to do some of the things, like mini-golf, etc. There are tours available right from the resort in mini-buses or boats. Then there's the New Bern area itself and the places you can get to in day-trips (Atlantic Beach, Beaufort, Washington, Oriental etc) We'll be back.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Battle Creek
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 24, 2013

We enjoyed our visit here. We are owners with Wyndham Vacation Resorts We checked in about 7:30 Saturday evening and found unit 3104 with no problem. We were traveling with a friend and got all our stuff unloaded and realized it was very warm inside. The thermostat said it was 85, but was set for 72. We set it for 65 and headed out to the store. Came back in an hour and it was 84. Tried to call maintenance but the phone was dead. This was a problem most of the week. Called security on a cell phone to report the problem and a maintenance guy was there in about 20 minutes. He couldn't get the compressor running and called his supervisor. He couldn't get it going, either, and they had keys to unit 3101 and helped us move all our things down three doors. Luckily we hadn't unpacked much yet. We had been upgraded from a two bedroom deluxe to a two bedroom plus so and tons of room. The new unit was better than the first as it was on the end. It had a screen on the slider which the first one didn't. There were two extra windows on the end wall, on the landing and the dining area. The deck was more private as well. The best part was that we could see two ponds instead of one.
We enjoyed the geese and the occasional duck. One morning a turtle laid her eggs about three feet from our deck. We stayed a few feet away and took tons of pictures. We only mad it to the pools once. We had no internet access in the condo and took our laptop a few times to the rec center to use it. They only have two computers there for guests to use and one was out of order after a few days.
We enjoyed the area and all the history. The staff at the resort were all very nice and helpful. I would suggest this as a great place to stay. Having to change units wasn't a big deal. Since we had cell phones no unit phone wasn't a big deal. I would have liked to have internet in the unit, but again, it wasn't a big issue.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 1, 2013

This place was fantastic!

My husband and I and our 9 year old stayed at the Sandcastle Village II condo which is a semi-detached home with two and a half baths and two bedrooms.

The rec center on the premises was great and the people working for them were just absolutely hospitable and fantastic.

Could it use updating: Well anyplace can...but it would lose all of it's charm for it's location.
It's not meant to be an upscale NY type place. It's supposed to be a place where you and the family can go to vacation, relax and enjoy the amenities...and we DID!

If you are living in a $750,000 home and want something that looks more updated than where YOU live, this is NOT the place for you...

But, if you want a place to go where you will feel VERY COMFORTABLE from the time you enter the home/condo/townhouse with serene lakes, quiet location but with enjoyable daily activities (they have something going on from 7:30 am to 9 pm) then this is the place for you.

At the rec center they have a gym, a small game room with a ping-pong table, pool table, video games, and a pin-ball machine. They have an indoor pool with a hot tub and a big outdoor pool. There is a tennis court, basketball court, playground, mini golf and plenty of trails to walk and bike. They have bike rentals (Sand Cove is the only section which offers two bikes with the rental/timeshare property...there are four sections). There is a Food Lion and other stores not far away...

It's truly a place to vacation for relaxation.

They also have a binder on the coffee table to tell you about the area...a little history...animals that may roam around there, etc...

We enjoyed it and would recommend it to anyone looking for the above...plus, with what the rec center offers, you will spend very little money there so keep that in mind if you have lots of kids...oh...and three things:

1) bring you own DVD's to watch...their selection isn't that grand

2) there is NO wifi or computers in the homes...only at the rec center...reception is really hit or miss in the homes too...you can get it fine...but you just have to check out the home with your phones/tablets/laptops to see where you get the best reception for your 3G or 4G plans...

3) they have basic cable and one HBO channel...but don't expect to be able to view information on what's playing...like a FIOS "On Demand" listing which allows you to view what's coming on...you just gotta go with it....HBO was channel 99....Channel 6 for northerners or ABC was channel 13 and the others NBC and CBS were within the channel areas of the ABC network....we figured it out...and the TV programming is all different too...something that would come on at like 10 am up north might be 4 pm, 5 pm, or 7 pm down NC...

We were on a true vacation so it didn't bother me much...

Room Tip: There is no room service....but they do have a book of menus for nearby restaurants you can eat at o...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaumont, New York, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 29, 2013

Well we were having a awesome week here and could over look almost anything till some people came walking into our backyard and started harassing the geese that we have so enjoyed on our visit here. They chased the females off their nests with sticks and umbrellas and swung and hit the males a few times who were only protecting their females and laughed while they were doing it !! They oiled the nests so all those babies will die. The females went back to their nests which is useless after them being oiled. The males that were so very friendly to us and ate out of our hands are not nervous and scared of us.Pretty sick individuals we all thought. The resort needs to keep these people off the property. The sick individuals laughed and joked as they were doing this and were rude to us, your guest, when we asked what they thought they were doing. I know Hubby and I will rethink staying here again, just cause it upset us so to watch this. My daughter and Grand children were upset also. Also You might want to ask to see your room first. Ours was not that clean, there were dead bugs in Jacuzzi, and you could clearly see it had been repaired and not well ether and they missed a crack and mirrors were not clean, toilets ether. The TV in the master bedroom had lines going threw the picture while on so bad it was hard to watch. The big window in the living room above the stereo has finger prints on it. Don't ask me how they got up there for it is up pretty high. All rooms had cob webs in them. The living room air vent had dirt and dust all around it ! I know we pay with points but come on now those points cost us a lot of money. I used to clean places from hotels to rich people houses, so I tend to look for dirt when entering any place we stay, I did not have to look hard here. Sorry I really wanted to give this place a good review, but felt I had to bring these things up. It was a no smoking housing which I don't understand cause I don't believe we could have hurt it any, we smoked out side on the back deck using our car ashtray so as not to leave any cig. butts lying around, for I hate that. I don't even like non responsible smokers that leave their butts all over. We as supposed owners did not appreciate these people coming on the property that is supposed to be private. I have more pictures but could not get them tp upload.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Resort at Fairfield Harbour

Address: 475 Broad Creek Road, New Bern, NC 28560 (Formerly Wyndham Resort at Fairfield Harbour)
Location: United States > North Carolina > North Carolina Coast > New Bern
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #4 of 8 Specialty Lodging in New Bern
Price Range (Based on Average Rates): $
Number of rooms: 142
Official Description (provided by the hotel):
Our resort features breath-taking waterfront, wildlife and golf course views. Each unit offers a furnished living area and full kitchen. All share in our generous amenities such as the marina, golf course, restaurant, pool and recreation center. We are 10 minutes from historic downtown New Bern and 45 minutes from the beautiful Crystal Coast. ... more   less 
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Also Known As:
Wyndham Resort At Fairfield Harbour Hotel New Bern
Wyndham New Bern
New Bern Wyndham

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