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“475 Broad Creek Road New Bern, N.C.” 3 of 5 stars
Review of The Resort at Fairfield Harbour

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The Resort at Fairfield Harbour
475 Broad Creek Road, New Bern, NC 28560 (Formerly Wyndham Resort at Fairfield Harbour)   |  
Hotel amenities
Chaumont, New York, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“475 Broad Creek Road New Bern, N.C.”
3 of 5 stars Reviewed March 29, 2013

Well we were having a awesome week here and could over look almost anything till some people came walking into our backyard and started harassing the geese that we have so enjoyed on our visit here. They chased the females off their nests with sticks and umbrellas and swung and hit the males a few times who were only protecting their females and laughed while they were doing it !! They oiled the nests so all those babies will die. The females went back to their nests which is useless after them being oiled. The males that were so very friendly to us and ate out of our hands are not nervous and scared of us.Pretty sick individuals we all thought. The resort needs to keep these people off the property. The sick individuals laughed and joked as they were doing this and were rude to us, your guest, when we asked what they thought they were doing. I know Hubby and I will rethink staying here again, just cause it upset us so to watch this. My daughter and Grand children were upset also. Also You might want to ask to see your room first. Ours was not that clean, there were dead bugs in Jacuzzi, and you could clearly see it had been repaired and not well ether and they missed a crack and mirrors were not clean, toilets ether. The TV in the master bedroom had lines going threw the picture while on so bad it was hard to watch. The big window in the living room above the stereo has finger prints on it. Don't ask me how they got up there for it is up pretty high. All rooms had cob webs in them. The living room air vent had dirt and dust all around it ! I know we pay with points but come on now those points cost us a lot of money. I used to clean places from hotels to rich people houses, so I tend to look for dirt when entering any place we stay, I did not have to look hard here. Sorry I really wanted to give this place a good review, but felt I had to bring these things up. It was a no smoking housing which I don't understand cause I don't believe we could have hurt it any, we smoked out side on the back deck using our car ashtray so as not to leave any cig. butts lying around, for I hate that. I don't even like non responsible smokers that leave their butts all over. We as supposed owners did not appreciate these people coming on the property that is supposed to be private. I have more pictures but could not get them tp upload.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 21, 2013

This resort is not managed by Wyndham and it shows. There were lots of empty units, and we got stuck by some where renovation and heavy construction trucks were working. Made us cut our trip short. Unit was very large and well laid out, but had a few issues. Had lots of problems getting the heat adjusted to a comfortable level. Would blow hot and cold air when set on heat. Our unit needed some work on the Jacuzzi and we called several times about it. Maintenance came once and only partially fixed it. They have done some renovations on this unit, but could stand to do a few more. All in all, was an OK place, they just need to do more.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Virginia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 20, 2013 via mobile

Unit was Sand castle I. Very spacious large usable areas with most of the furniture in excellent condition. We have been here before and enjoy this unit style. This is a older resort with very significant re-hab completed and ongoing. appliances were fine,however, the almost mandatory knee knocker dish washer door did its usual thing (door springs are shot) so be prepared to have the door drop open too quickly. Linens were fine with towels very new, drapes and bedspreads good condition and colorful. Good supply of paper products, trash bags hand soap etc.
Water! Be prepared! This is coastal Carolina with all the usual problems with fresh water, with the smell,taste and clarity a bit strange. Don't forget ice as well, the fridge ice maker worked great but you know the water source. More on water the resort could do a lot more to remove mineral deposits from tubs, sinks and toilets.
Maintenance, some problems with sliding screen doors and light switches that NEVER should have happened. Such as screen door off the rails and sort of resting against the sliding glass door and light switches that turned off the clock radios and not the lights. The problems were mostly repaired with one of the light switches still goofy. U would have to see it to believe it. Also wrong spigot on jacuzzi tub. Maintenance tried once but still doesn't get it. I'll try again tomorrow. Problem is water flows directly on to the rim of the jacuzzi and the wall. Not all into the tub. I think there is a very simple cheap solution but getting that info to the appropriate staff member is a little tricky.
OK, Now for fun! We love New Bern a lot of history, some great local restaurants that all seem to have great service and food. How a town of this size pulls this off is beyond me but it does. Historic area is exquisite with historic interpretation done very well by staff and period homes and small museum efforts. The people are the best part with ongoing efforts year round. Rivers are magnificent with sail and power boating some of the best anywhere. Good news and bad news, Atlantic beaches are 40 or so miles distant so sheltered dock space is plentiful but the beach experience will take some driving.
I would come back anytime. We have been here in all four seasons and have always been able to find something fun and entertaining.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Greenwich, Connecticut
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2013

We spent a quiet Christmas at Fairfield Harbour in New Bern, North Carolina. The weather was just great for running and biking along the ponds and river. A short walk away there was gym with weights and cardio. Our Unit was clean and fresh with nice bedding and cable TV. I even found time to soak in the spa tub overlooking the pond outside. (ran the hot water short for the next shower. :(ohno) If I knew that my unit would be as fresh and clean the next time I would return. The reception is professional and very helpful with the geography of the area regarding local haunts and events.

Room Tip: Near the gym, tennis, courts, marina, golf course??
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Villages, Florida
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2012

We enjoyed our stay very much. Yes, the units need updating but I feel that the resort is working on that. The area is beautiful, peaceful but close enough to activities for a great combination. The unit was very spacious and the accommodations were great for the guests we had with us. The units are set around a small pond with a nice walkway around it. Would definitely consider staying again. The biggest surprise in the area was Oriental, NC. Beautiful drive along the water in that area. New Bern was a great town and we could sure tell the folks living there were very proud of their historical town! Definitely recommend the Tryon Palace tour and trolley tour of New Bern. We did not have a bit of trouble with internet connection the whole week.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed November 7, 2012 via mobile

Beautiful grounds and peaceful. However, the units are run down and in need of a major refresh. Varnish on woodwork is peeling off and needs to be refinished. The most frustrating issue was the internet service. Router constantly drooped the connection and when important emails needed to be sent or received we had to drive into a coffee shop in New Bern. Management is aware of the problem but they have no plans to fix it. Unless you are looking to be 'disconnected' for a quiet getaway...stay elsewhere.

We had a great time in New Bern and can't wait to return. Great little town.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, FL
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 3, 2012

Fairview Habour resort is basically one level; no high rises. Most condos are on retention lakes and close to the marina on the main river. There lots of historic and natural sites nearby. Right down by the marina is a great seafood restaurant with an outside deck with a local flavor; it is on the resort so you don't have to drive very far. Off-season is the best time and quiet. I would not reccommend for children.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Resort at Fairfield Harbour

Also Known As:
Wyndham Resort At Fairfield Harbour Hotel New Bern
Wyndham Resort At Fairfield Harbour Hotel
Wyndham New Bern
New Bern Wyndham
Address: 475 Broad Creek Road, New Bern, NC 28560 (Formerly Wyndham Resort at Fairfield Harbour)
Location: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 8 Specialty lodging in New Bern
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
Our resort features breath-taking waterfront, wildlife and golf course views. Each unit offers a furnished living area and full kitchen. All share in our generous amenities such as the marina, golf course, restaurant, pool and recreation center. We are 10 minutes from historic downtown New Bern and 45 minutes from the beautiful Crystal Coast. ... more   less 
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