So, it's not riverside. The city of New Bern is riverside, but this hotel sits back behind a row of restaurants and gas stations that line a highway. There is no view whatsoever. I wouldn't stay here on vacation unless I'm just sleeping and then leaving.. but I like scenery. So let's have a good cry about that, and move on with the review.
The staff are really friendly and attentive. The lobby is stylish and welcoming. If you like a fast check-in, this is the place. The rooms are spacious and new, furniture very nice and useful. There was a fridge in my room, and this was my second visit where the fridge seemed to be turned down (i.e. temperature too warm)- one pet peeve I have is maybe they should make hotel fridges with thermometers built in so housekeeping can just look at it and make sure it's nice and cool (hold on a sec, need to go write a patent!) ...
Ok, I'm back. So the only other down side that I have found is a ridiculously slow elevator.
The bedding is clean, the bathroom is spotless, you can tell that the staff is very careful to make this an absolutely reliable place to sleep well and know that you're safe from the germs and creepy crawlies. I love the shampoos and soaps they give you here.. nice scent and generous portions.
If you like to keep an eye on your vehicle, there is ample parking room whether you're in the front or back, with a well lit parking lot. That's really good because Eastern NC is crime-infested. There is a Ruby Tuesday and a Waffle House and a McDonalds all within walking distance, between the hotel and the highway (not across, but right there). The Waffle House comes with good breakfast food and plenty of interpersonal drama to watch (customers and staff too!)
This hotel provides a "hot breakfast" which seems to be some eggs, bacon and sausage and muffins, not to mention some frozen things you can microwave, and a waffle-maker. I love waffle-makers!! .. I'm not sure if the eggs were real eggs or an imitation version like egg-beaters. There's space in the breakfast area to spread out and relax a bit and watch the news and such.
So overall, if you're looking for an immaculately clean place to sleep and top notch staff, this is the place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write so many wonderful comments about our property. Our staff strives to ensure that many of the smaller details are important and its wonderful to hear that our guests appreciate it. I do apologize, for our odd location, and our slow elevator. I can tell you that both of those things personally vex me as well! Again thank you for staying at our hotel, for your gracious comments, and we do hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.