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“Spacious room” 5 of 5 stars
Review of SpringHill Suites by Marriott New Bern

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SpringHill Suites by Marriott New Bern
3.0 of 5 Hotel   |   300 Hotel Drive, New Bern, NC 28562   |  
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Ranked #2 of 10 Hotels in New Bern
Certificate of Excellence 2014
bedford
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
“Spacious room”
5 of 5 stars Reviewed June 26, 2014

Spent one night at Springhill Suites in New Bern.
The room was very spacious and comfortable. Even though it is close to the highway it is quiet.
Small pool but fine for a quick dip.
Interesting selection of breakfast items
A good night's rest

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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189 reviews from our community

Traveler rating
    128
    43
    15
    3
    0
See reviews for
78
31
9
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Brooklyn, New York, United States
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 27, 2014

FANTASTIC!!!!!!!! Our stay was so GREAT words can not express the wonderful time we had with SpringHill Suites, New Bern, NC. We picked this hotel as one of our four choices. Just priceless...it became our number one, we went from 10 rooms to 28 rooms. Thank god for Dale Laboy Area Director of sales, she is a Gem, very patient and caring helped us from October until our wedding weekend was concluded. The General Manager Cathy Northam was the best also, our Suite was set up wit royalty of a King & Queen. I recommend this hotel to anyone staying in this area. Next year this time we plan to revisit to celebrate our Anniversary and bring New York back to North Carolina. The staff was so polite and caring, the free breakfast was a Grade A plus, just tasty fresh and hearty. Overall hotel was terrific and we look forward to visiting SpringHill Suites again very soon.

Room Tip: Call Dale Laboy
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Green Features: Close to walmart and golden coral. All rooms are nice space
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach Gardens, Florida
1 review
4 of 5 stars Reviewed May 10, 2014

The
hotel was fairly new and the staff was friendly. The only thing I believe needed improvement was the bed. I was only there 2 nights but woke each morming with a sore back. I felt the mattress was too soft.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coaldale, Pennsylvania
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 30, 2014

The wife and I are looking for a place for us to retire and after many years of research by my wife we decided New Bern might be the place for us so we decided to take a trip and check the area out. We booked a room in the Springhill Suites from April 9th to the 15th and stayed in room 324. Upon arriving we were pleased with the size of our room and with the friendly staff throughout our visit. All staff were very helpful in getting us familiar with the area. We enjoyed the breakfast each morning and were happy with all the choices. After a long day of walking the streets and researching the area we enjoyed a dip in the pool to rejuvenate our legs. Thank You Springhill Suites and we will be staying here on our future trips for the next 6 years until I retire. Thanks again, Vince and Lori Suzadail Coaldale,PA

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bethesda, Maryland
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 23, 2014

This hotel was clean, modern, and in nice condition - mostly "like-new" with a few minor signs of age. The breakfast had lots of choices and the breakfast/lobby area are quite large - so no problems finding a place to sit when it got busy. The pool was modestly-sized, but adequate for our 7 year old to have fun.

One thing that was a little less than satisfying was the bathroom in our King room. First, it was just not possible to use the shower without dumping water onto the floor. The glass door design just doesn't do the job of keeping water in. On our second night, the housekeeper must have noted our soaking wet towels (from trying to mop up the floor) because she laid out extra towels along the length of shower area for our next round of soaking. Second, there are no towel hangers within reaching distance of the shower. As a result, while showering, you have a choice of putting your clean towel on the toilet (yuck) or placing it on the floor (see "soaking" above). I suggest that management install towel racks/hangers in the back of the shower stall.

Stayed April 2014, traveled with family
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Charlotte, North Carolina
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 12, 2014

We had a king bed room and liked the separate area for the sofa, reading chair and desk. M'wave, frig, sink and coffeemaker had their own countertop with cabinets above and below. They furnished 2 paper plates and 2 sets of plastic utensils, fortunately we had brought additional items and made good use of this "mini-kitchen". Large shower was very nice. Nearby you will find a good assortment of stores and restaurants; IHOP, Appleby's etc. Convenient access to highways, good parking. Very nice staff. Indoor pool is nice, there is no outdoor pool but there is a patio area that is adjacent to the indoor pool. Nice for families.

Room Tip: it might be a little quieter to get a room on the back side of the hotel, facing the woods, but it...
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
1 review
5 of 5 stars Reviewed April 6, 2014

We have stayed at the SpringHill Suites in New Bern several times. The complimentary breakfast is one of the best that we have ever had at any hotel. The food was excellent and the staff who were available at the serving area and the dining area were helpful, polite, and very professional. Thanks for making our stay at your hotel that much more enjoyable!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott New Bern

Address: 300 Hotel Drive, New Bern, NC 28562
Location: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Free Breakfast Room Service Wheelchair access
Hotel Style:
#2 Business Hotel in New Bern
#3 Romantic Hotel in New Bern
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott New Bern 3*
Number of rooms: 143
Official Description (provided by the hotel):
Come experience our Southern hospitality, where everything old is new again! Travel in style at SpringHill Suites by Marriott in New Bern, NC, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in New Bern. Take the stress out of travel and dive into our relaxing pool, work out in our fitness center or take advantage of our free Wi-Fi. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day-like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to New Bern and leave feeling relaxed and refreshed! ... more   less 
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Also Known As:
Springhill Suites By Marriott New Bern Hotel New Bern

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