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“Standard Hampton” 2 of 5 stars
Review of Hampton Inn New Bern

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Hampton Inn New Bern
2.5 of 5 Hotel   |   200 Hotel Drive, New Bern, NC 28562   |  
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Ranked #1 of 10 Hotels in New Bern
Certificate of Excellence 2014
Tampa, FL
Top Contributor
151 reviews 151 reviews
27 hotel reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
“Standard Hampton”
2 of 5 stars Reviewed January 28, 2009

Pretty standard Hampton Inn. Everything was clean and well maintained. Happy hour with beer and pizza on Tuesday night in the lobby. Staff was courteous and helpful. Good location, 10 mins from downtown, right near the highway.

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A couple months later I ran into some problems on my credit card which originated in the hotel somehow. I contacted the hotel and they were very concerned about the situation, wanting to help however they could. As of now it is being investigated, it has not been determined who accessed my information or how.

  • Liked — Clean and well-maintained
  • Disliked — My credit card being ripped a couple months later
  • Stayed September 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
    183
    51
    19
    10
    1
See reviews for
75
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69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Minneapolis
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 27, 2009

I booked a room for myself for a Saturday night and the following Monday-Wednesday nights through Hampton Inn's central reservations. The rate for Saturday was $16 higher than the weekday rate. I called and spoke directly to Barbara, the New Bern manager, asking for the same rate or at least some reduction since I was going to be there for a total of 4 nights. She indicated that she would not make any concession and so I found a similar room for less money at the New Bern Holiday Inn Express for the four nights. Too bad; so sorry. They lose 4 nights of a paying customer.
My advice to travelers: check elsewhere and don't try to negotiate with the manager.

Stayed January 2009, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 28, 2008

Stayed one night over Thanksgiving 2008. Appeared to be recently renovated as it was nicer than when I stayed there several years before.

The bed was a pillow top and as comfortable as any I've had in a hotel.

The only negative is that it was a cold night and we were late arrivals. I had called ahead and asked the staff to turn on the heat before we arrived and they were very pleasant and promised to do so, but the AC was on full blast when we checked in, so it took a while for the room to warm up.

Paid $122 for the room.

  • Stayed November 2008, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 28, 2008

It's your average Hampton which means that it is a nice clean hotel at a moderate price. If you request a non-smoking room, make sure it is not on the 2nd floor. Half of the floor is smoking and half is not. There is no barrier between the two so you essentially can have a non-smoking room halfway down the hall next to a smoking room (the other half of the hall). The hallway smells quite bad with stale smoke air. The hotel was booked solid so changing rooms was not an option. I would stay here again next time I am here on business but I would request a non-smoking 'floor'.

Stayed October 2008
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Raleigh
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 14, 2008

We were down for the MS150 bike ride in September 2008 from Friday-Sunday. When we booked the hotel we asked if we could do late check-out since check-out was 11:00 am Sunday and the bike ride would not be over by that time. My husband and the group he was with wanted to come back and be able to take showers and get dressed before heading back home. The people at the hotel said no problem. When we arrived Friday afternoon around 4 pm, we checked in and double checked the late checkout and they said they were not going to let us do that. The manager on duty that night was very rude.
They would not open the pool until 10:00 am on the dot, no earlier than that. The pool needed cleaning out.
We will not be staying in this hotel again. Luckily they are building a Marriott next door and that is where we will be next year.

  • Disliked — the front sesk staff
  • Stayed September 2008, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2008

This newly renovated hotel was a pleasure to stay at!

Tropical Storm Hanna was heading our way and the hotel manager kept everyone advised of the storm and even scheduled some bingo games for the guests. In addition to the free breakfast they also made available sandwiches and chips the next day because of the weather. The hotel did lose power that night but only for an hour and they had their generator on so I wasn't even aware of it.

The staff was very helpful and friendly.

  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 30, 2008

We stayed here one night while taking my daughter to camp. This hotel is in a good location for that, near a Walmart for the last minute forgots and near restaurants. And the hotel is nice enough -- really what I've come to expect from Hampton Inn, a good, clean place to stay. But I don't understand why it's number 2 on the list. I don't have anything bad to say about it. The wifi worked fine, tv had the cable you'd expect, bathroom was spacious enough, linens nice enough and it was clean. It was just a good, clean well above average hotel. But we stayed at the Sheraton two weeks later and it was cheaper and a big notch above the Hampton. Don't hesitate to stay here; it was fine for our purposes. There was nothing wrong with it, but if you want luxury there's better.

  • Liked — location, what was expected
  • Disliked — nothing
  • Stayed June 2008
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn New Bern

Address: 200 Hotel Drive, New Bern, NC 28562
Phone Number:
Location: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in New Bern
#1 Romantic Hotel in New Bern
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn New Bern 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Our New Bern, North Carolina hotel offers home comforts in our bright, spacious guest rooms, such as our clean and fresh Hampton bed®, 32-inch flat-screen HDTV and free Wi-Fi. A microwave and mini-fridge, hairdryer and iron with ironing board are included for your convenience. Accessible rooms are also available at our hotel.Wake up each morning feeling refreshed and enjoy Hampton’s complimentary On the House™ hot breakfast, or grab one of our free Hampton On the Run® breakfast bags, available Monday through Friday, for a quick, healthy meal to go. Take a swim in our outdoor pool and exercise in our fitness center. At Hampton Inn New Bern we love having you here! ... more   less 
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Also Known As:
Hampton Inn New Bern Hotel New Bern
New Bern Hampton Inn

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