One expects a clean above-average room when staying at the Hampton Inn, and the Hampton Inn at New Bern does indeed provide such accomodations. The front desk staff is friendly although it appears to be under-staffed to a degree.
Upon arrival, we were greeted by a pleasant lady - extremely professional - who put us immediately at ease. She provided a map of the area, pointing the way to the historic district after she had ascertained that was where we wanted to go, and made several helpful suggestions as to restaurants (even providing a discount card for one of the pricier ones). The front desk was always willing to attempt to assist us with any request.
The free hot breakfast was free and hot, but was attended by a staff who did not set out enough hot food to allow for the attendance. The staff also began the removal of the breakfast items about fifteen minutes before the scheduled closing time... even though people were still arriving. We felt rushed during our breakfasts there and did not enjoy a relaxing breakfast during our stay.
Speaking of relaxation, we like to go out and enjoy the area during the morning, eat lunch and then return to our room for a siesta in the early afternoon... standard fare for most older travelers. The problem was that the housekeeping staff removed the used linen from the rooms about 10 - 11, but did not return to finish the cleaning until 3 or 4. We could not relax knowing that there would be a knock on the door at any moment and we would have to vacate the room for cleaning. The service was always good, but perhaps a schedule which allows for the whole cleaning process to take place at one time would put everyone at ease.
If you are looking for a clean room at a good price - one that is convenient to all areas of New Bern - then the Hampton Inn is a good bet... just don't let them run you off from your breakfast!
- Official Description (provided by the hotel):
- Our New Bern, North Carolina hotel offers home comforts in our bright, spacious guest rooms, such as our clean and fresh Hampton bed®, 32-inch flat-screen HDTV and free Wi-Fi. A microwave and mini-fridge, hairdryer and iron with ironing board are included for your convenience. Accessible rooms are also available at our hotel.Wake up each morning feeling refreshed and enjoy Hampton’s complimentary On the House™ hot breakfast, or grab one of our free Hampton On the Run® breakfast bags, available Monday through Friday, for a quick, healthy meal to go. Take a swim in our outdoor pool and exercise in our fitness center. At Hampton Inn New Bern we love having you here! ... more less
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- Also Known As:
- Hampton Inn New Bern Hotel New Bern
- New Bern Hampton Inn