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“No complaints” 5 of 5 stars
Review of Surf Side Hotel

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Surf Side Hotel
2.5 of 5 Hotel   |   6701 South Virginia Dare Trail, Nags Head, NC 27959   |  
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Hotel website
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Hotel amenities
Ranked #2 of 13 Hotels in Nags Head
Certificate of Excellence 2014
Virginia
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“No complaints”
5 of 5 stars Reviewed June 24, 2010

Staff was very helpful and friendly. Rooms were clean with great views. Pool was nice, and you are right next to the beach. B-fast did what it was supposed to. Very kid friendly as well.

We would stay there again.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, June 28, 2010
Thank you for your review. Our hotel group motto is "Friendliness and Cleanliness" as these are the attributes of any great hotel, I am glad you found this to be true during your stay at the Surf Side. Thank youi for choosing us and we hope to have you as our guests again.
Cheers,
Alex Moore
President & COO
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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850 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
  • English first
  • Any
English first
Fort Smith, Arkansas
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 16, 2010

Let me start by saying this trip was taken by me (a mother), my mom, and my two children ages 12 and 6. We needed a place to stay near Manteo. We decided to take our chances and find a place to stay the night once we reached the area. Turned off the strip and immediately saw the SurfSide. We were in quite a hurry (going to see The Lost Colony Drama) and didn't even have time to see the room, but checked in anyway.

We returned to the hotel around 11pm and were anxious to see what we would find. Imagine our surprise to find one of our favorite rooms out of 11 different rooms on our 15 day trip.

We had a side loft room which was incredible! The view was still awesome and could easily see the ocean from the balcony. The kids loved having a 2-story room. I wouldn't recommend this room if you don't like to wake up early due to the skylight. However, we loved the natural light coming in and it didn't faze the kids. We were on our way to Virginia Beach and the kids didn't want to leave this place! Had we not had reservations we couldn't cancel, we would have extended our stay.

It's right on a nice strip of beach. We left before people got out for the day so I'm not sure how crowded it might be, but I strolled along the beach at sunrise and it was incredible!

We felt the place was clean and the staff friendly. They offered a modest breakfast which we took advantage of. The raisin bagels were the best I've ever had and would love to know what brand they are. After staying here, I read some reviews on TA and it seems that the staff does take suggestions to heart. I noticed that they do indeed have milk in cartons now which someone on here complained about.

Thanks for a great night Surfside. We'll be back, if possible!

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, June 18, 2010
Thank you for choosing the Surf Side during your travels. Luckily for us sites like tripadvisor open the doors to guests that typically would not gamble on an independent hotels. As a family owned and operated hotel we work very hard to present as comfortable, clean , and service oriented a hotel that you will find anywhere. Your kind words and time you took to write your review are sincerely appreciated.
Cheers,
Alex Moore
President & COO
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westchester, NY
Top Contributor
62 reviews 62 reviews
6 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 13, 2010

It is indeed Surf Side. Right on the beach, outdoor and indoor pools. Comfortable, nothing fancy, but clean and good for families, couples young and old. It was a bit windy during our stay, not out of the ordinary for this location, but we could fly a kite and sit poolside. Good continental breakfast. Staff was amenable. We knew we would have to walk up to second floor of outer building, and it wasn't too bad, even getting the bags up and down. If you're not inclined to exercise, make sure you book a room in the main building.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, June 18, 2010
We believe our location is indeed the very best on the Outer Banks. Not only is the hotel directly oceanfront with spectacular views of the ocean, the ability to watch the sunset over the sound is unique as well. Thank you for staying with us and for writing a review for other visitors to get a sense of the hotel.
Cheers,
Alex Moore
President & COO
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kentucky
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 12, 2010

This was my first time staying at Surfside, so I wasn't sure what to expect when my husband and I arrived. We were in Nags Head to celebrate our 34th wedding anniversary, and the Surfside Hotel did not disappoint us. The room was exceptionally clean, the balcony was larger than most hotel balconies and had a nice tile floor, and the views were amazing. We chose a side view room, so we could see the sound as well as the ocean. I was really impressed with the housekeeping service, and the fact that our room was cleaned before noon every day. The staff was always very friendly too. The rates are exceptional, with the added bonus of breakfast, wine social and dinner gift certificate that is included in the price. We had absolutely no complaints and will definitely stay here again the next time we travel to the Outer Banks.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, June 18, 2010
I hope that your first stay will not be your last. We build our business on repeat guests and the word of mouth advertising that they give us. We strive to make every first time guest a long term customer by presenting the cleanest rooms with excellent customer service and fair rates. We are proud of our #1 ranking on tripadvisor and we work hard to maintain it. Thank you for choosong the Surf Side and for writing your review, it is sincerely appreciated.
Cheers,
Alex Moore
President & COO
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, VA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2010

Ocean Front View is the only way to go! I would have been disappointed with the pool view. We were able to check in 2 hours early. The Ocean Front King room was very nice. The only complaint was that the screen door was broken and a bit hard to open and shut. At night we left the door open to listen to the ocean (Beautiful!) Surfside has their own private balcony's unlike other hotels along the beach. Check In/Out was a breeze. Maid service was very nice as well. The beach in front of the hotel is not crowded at all which is definitely nice. The pool area was nice. Nice pool lounge chairs. I highly recommend you to bring your own chairs and umbrellas for the beach vs buying them at one of the stores at the beach. You will overpay!! The continental breakfast they served had just about everything. Was able to get the wireless internet. I highly recommend this place. We will be going back. They offered us a 15% discount for the next time we come back :-)

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, June 8, 2010
I am very grateful to you for being our guests and for taking the time to write a review for other travelers to get a sense of the hotel. I apologize for the difficulty you had with the screen door, We want everything to be perfect for you and it is disappointing to us as well when something breaks. We look forward to having you stay with us again soon. Thanks again.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, VA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2010

We just returned today from a one night get-away to visit with out of town family. The hotel exceeded our expectations and we will definitely be returning. The room was clean and spacious, mattresses comfortable and the view is incredible. The staff went out of their way to make sure that we were satisfied. I only hit the breakfast room to make a cup of coffee but it looked well stocked. The wine bar is set out @4 in the afternoon and is a really nice touch. Upon checkout, your printed receipt is good for a 15% discount on a return visit off season and we'll definitely use it.

Overall an excellent change of pace from the chain hotels.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, June 8, 2010
I am delighted to hear how much you enjoyed your stay and I can't thank you enough for taking the time to share your kind words about the Surf Side. We work hard to offer the best product on the Outer Banks. We have the best location so the other elements to add are a staff that cares about your experience by offering great customer service and clean comfortable rooms. Thank you for staying with us and please enjoy that discount on your next visit this fall.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
virginia
1 review
5 of 5 stars Reviewed May 24, 2010

i go there all the time with my mom & dad.we all love it.the staff are nice as could be. there really clean.after a long day at the beach you can go relax in the pool or hotub.they have a wine social.they put out goldfish for the kids to eat.be sure to check out this hotel.

  • Stayed August 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, June 3, 2010
Thank you for choosing to stay with us again and thank you for taking the time to write a review. Our business is built on repeat guests such as your and your familes and we sincerely appreciate your continued visits. We look forward to having you stay with us again in the near future.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surf Side Hotel

Address: 6701 South Virginia Dare Trail, Nags Head, NC 27959
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Nags Head
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Nags Head
#2 Romantic Hotel in Nags Head
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Surf Side Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST LOCATION, BEST VIEWS, BEST STAFF, BEST ROOMS, and the BEST VALUE! We are #1 on the Outer Banks because we know what our guests want and we strive hard to give it to them every day. Since 1984 our family owned and operated hotel has been making first time visitors long term guests with our Carolina Hospitality coupled with our exceptionally clean and well appointed rooms. We look forward to having you as our next guest. ... more   less 
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Also Known As:
Surfside Hotel Nags Head
Surfside Nags Head

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