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“Wonderful as always!” 5 of 5 stars
Review of Surf Side Hotel

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Surf Side Hotel
2.5 of 5 Hotel   |   6701 South Virginia Dare Trail, Nags Head, NC 27959   |  
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Hotel amenities
Ranked #2 of 13 Hotels in Nags Head
Certificate of Excellence
Hampton, Virginia
1 review
“Wonderful as always!”
5 of 5 stars Reviewed September 3, 2014

Our family just spent a week at Surf Side. The staff are very friendly and the entire facility is well-maintained. We enjoy the easy access to the beach and the pools. The beach behind the hotel is wide and beautiful and never seems crowded even when the hotel is busy. This hotel is very close to many excellent restaurants and it is an easy trip to the Wright Memorial, Bodie Lighthouse, Manteo, and good shopping. This has been our family's favorite hotel at the Outer Banks for several years.

Room Tip: All rooms have a beach view. The rooms facing only the ocean (oceanfront) are very nice but we like...
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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893 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
  • English first
  • Any
English first
Groton, Conneticut
Level Contributor
5 reviews
5 of 5 stars Reviewed September 3, 2014

My family and I have been staying at Surf Side for years. We missed 2013 when we rented a house instead in Corolla. We were back this year and it looks like there were some great updates to the décor, a new deck in the front of the hotel and new items available for the complimentary breakfast (make your own waffles - YUM!). But it is the constants that keep us coming back - great service, friendly staff, a very clean room, beautiful beach, indoor/outdoor pool and hot tub. A big shout out to TASHA who took care of our 3rd floor suite. Room was always kept so nice and she is a sweatheart!. Thanks Surf Side for a wonderful stay!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

This was my familie's 12th year at the Surf Side. The facility is clean and well maintained. The staff are always attentive and responsive to any of your needs. All the amenities (breakfast, evening wine event, access to beach, multiple pools) make it a facility you will enjoy, as we do each year.

Room Tip: All rooms are either ocean front, or ocean facing. Make sure you ask for what you want, but all hav...
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 29, 2014

We visited Nags Head as the first vacation with my daughters ages 4 & 1. Surf side was awesome! Rooms and lounging areas were clean. They have a breakfast room that has a little. Bit of everything, my girls love the hotel. I'm already planning are 2nd trip back and recruited my brother to take his family!

Stayed August 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pearl River, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 28, 2014

My wife and just checked out of Surf Side. Great service, beautiful view from our balcony. Our room was ocean-facing on the 3rd floor and had a jacuzzi. The free breakfast was great too.

I booked at this hotel based solely on the Tripadvisor reviews and was not disappointed. I'm hoping this helps the next traveler.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina, United States
1 review
5 of 5 stars Reviewed August 26, 2014

Expectations were meet. Above and beyond. When requesting a room, the front desk could sense we were looking for something...beyond the normal room. She quickly and politely offered to take us to look at the rooms and view that were available! From the start to the end awesome staff and great views!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

This was our first time to Outer Banks and it was wonderful! Here's my review of the hotel we stayed at:

The Good:
* Great Location - it was right on the beach and close to everything. Also, the beach was never crowded not even on the weekend. (South Beach Grille is just within walking distance and was delicious!)
* Great Service - we did have some issues (described below) but they were taken care of quickly and professionally. The staff were all very friendly, including the cleaning and maintenance staff.
* The Price - I looked at the availability for this hotel online but then called the hotel to see if they offered any discounts or specials. They informed me of a good discount and got me in the room we wanted to be in and on budget.
* It was clean - enough said.

The Not-so-Good:
* The South Building has no elevator. This wasn't new to us, we were told when we called and booked the hotel. It was kind of an inconvenience lugging everything up and down 3 stories, but in the end wasn't that big of a deal. We needed the exercise anyway.
* When we first got there we were able to push open the door without a key. This was a security issue for sure. But this is an example of where the hotel staff quickly and immediately fixed the problem. I mention it because it did give a bad first impression and delayed our vacation activities until the door was fixed.
* The rooms (or at least the one we were in - Room 533) need to be updated. First and foremost there needs to be better lighting. The lighting was terrible and when we first came in I ended up breaking one of the clear champagne glasses while fumbling around looking for more lighting. I have bad eyesight as it is so this really wasn't helpful. Second, there were a lot of mosquitos outside in the balcony hanging around that flew in every time we opened the door. Although, I don't know if they were actually mosquitos because they didn't bite us. Nevertheless, bugs are bad, mmkay. Third, we couldn't turn the fan/vent on in the bathroom when we were showering. It smelled like something was burning. So we had to leave the door open when we showered. It wasn't too much of a problem for a married couple but would be if we had kids or something. Fourth, the sliding glass door came off the tracks a couple of times. Fifth, shower stall probably needs to be updated. The bathroom and vanity were nice until you got to the shower stall. Also, there were no racks to hang up hand towels or wet towels. We had to hang them over the shower wall and robe hooks.
* Finally, the exercise room needs a revamp. I don't know if you could really call it an exercise room. There were three pieces of equipment in a tiny room. But, perhaps it isn't used very much; there were cobwebs on the treadmill. If this hotel is considering to throw money to update the place, the priority should be the rooms but then shift to the exercise room.

Overall, it was a great first trip to Outer Banks. We would recommend this hotel to others and consider staying here again.

Room Tip: The South Building has no elevator. Call to book your reservation rather than online; staff very fr...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surf Side Hotel

Address: 6701 South Virginia Dare Trail, Nags Head, NC 27959
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Nags Head
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Nags Head
#1 On the Beach Hotel in Nags Head
#2 Romantic Hotel in Nags Head
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Surf Side Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST LOCATION, BEST VIEWS, BEST STAFF, BEST ROOMS, and the BEST VALUE! We are #1 on the Outer Banks because we know what our guests want and we strive hard to give it to them every day. Since 1984 our family owned and operated hotel has been making first time visitors long term guests with our Carolina Hospitality coupled with our exceptionally clean and well appointed rooms. We look forward to having you as our next guest. ... more   less 
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Also Known As:
Surfside Hotel Nags Head
Surfside Nags Head

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