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“Family trip” 4 of 5 stars
Review of Surf Side Hotel

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Surf Side Hotel
2.5 of 5 Hotel   |   6701 South Virginia Dare Trail, Nags Head, NC 27959   |  
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Hotel website
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Hotel amenities
Ranked #2 of 13 Hotels in Nags Head
Certificate of Excellence 2014
Roxboro, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Family trip”
4 of 5 stars Reviewed August 1, 2014

This was our family's first time at Surf Side Hotel. We booked it after reading it was voted as #1 hotel in Nags Head. We were very impressed. It was clean, spacious and the staff was great. The only complaint we have is with the sky light in the loft. During the day it gets warm with the sunlight. It needs a shade to be installed. Other than that we enjoyed our stay there. We would recommend this hotel.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
Thank you for choosing to stay with us while visiting the Outer Banks and for taking the time to share your experience while staying at the Surf Side. I also believe we can work on and improve the sunlight so we will look into it for future stays. I am happy to read that you enjoyed your stay with us. I hope you had a pleasant time in our area and that you will return again.
Cheers,
Alex Moore
President
Seaboard Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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854 reviews from our community

Traveler rating
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    45
    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • English first
  • Any
English first
Gordonsville, Virginia
1 review
5 of 5 stars Reviewed July 31, 2014

Hotel was very clean and quiet. My husband and I needed some down time and this was an excellent location to do that. Direct access to beach and it was not crowded. Staff was friendly, courteous and always helpful. This was my second stay here and I would definitely come again.

Room Tip: "Oceanview" rooms are on side of hotel but do have good view from balcony, Pool side is b...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
Thank you for choosing to stay with us again. We are grateful to you for your business and we sincerely appreciate you taking the time to review us. Your experience is what we strive to deliver for all of our guests as we work hard to offer a hotel stay that is unique in its friendliness of staff and the charm of the property. We hope to have you as our guest again soon.
Cheers,
Alex Moore
President/COO
Surf Side / Seaboard Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 29, 2014

We would definitely stay here again! Surf Side is right on the ocean and close to grocery stores, restaurants, Urgent Care and stores. The staff is very friendly and helpful. The beds were comfortable and the breakfast that is included has make your own waffles, several kinds of fresh fruit, cereal, hard boiled eggs, yogurt, coffee, juice, breads and bagels. I thought the price was high, but what I always have to pay for ocean front hotels during the summer months. The only negative was the air conditioning that was cold when it was on and then the room was humid and warm when it was off. Nags Head is beautiful!

Room Tip: Make sure your room is second floor or higher because of the view. The dunes block the view of the...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
Thank you for staying with us. Your business and the review are sincerely appreciated. Our goal is to offer a hotel experience that will be relaxing, enjoyable, and memorable every time. It is great to hear that we delivered as you and I both expect. I hope to have you as our guest again in the near future.
Cheers,
Alex Moore
President
Surf Side / Seaboard Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethesda, Maryland
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 29, 2014

We booked this hotel when we waited too long to rent a house. We wanted easy access to the oceanfront which it had. Rooms and bathrooms are 3 star quality but its clean and there is a nice continental breakfast included in the price of your stay (waffles, bagels, pastries, cereal, fruit). There are indoor and outdoor pool options which was nice. We had no customer service issues although we arrived early and of course the room wasn't ready; the front desk staff while polite was a little apathetic about letting us know when it would be ready. We all know check in is at 3 pm but who likes to wait that long especially when you are traveling with kids. I would stay here again if I was looking for a hotel but I definitely prefer a house. There is a really good ice cream shop a block away.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
8.
Thank you for choosing to stay with us at the Surf Side and thank you for sharing your experience. We work hard to make our guests feel appreciated and relaxed when staying with us. When you come to the beach your visit should be an enjoyable and memorable time and it starts with your choice of hotel. We have been in the hospitality business since 1978 and our years of experience in beach resorts have taught us what our guests want and expect. The basics are the same, a clean room at a good price with a friendly staff. It is the extra steps we take that set us apart. Thanks again for your kind words, it is sincerely appreciated.
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechanicsburg, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed July 29, 2014

This is the first time we actually decided to stay in a hotel instead of a house or condo. In my opinion, much more convenient and stress-free. The hotel was a bit older looking than I expected, as was our room. Overall, it was clean and is in a great location. The cost was a bit high for the age of this hotel. The breakfast in the morning was good and had a lot of selections, but located in a small room and over the weekend there was not enough seating available for the volume of people. We still had a great time and enjoyed our time in Hags Head!

Room Tip: If you're looking for a luxury stay, this isn't it. If you're looking for clean and ave...
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
One thing we do not pretend to be is a Four Seasons or Ritz Carlton property but we don’t charge their rates either. That being said we do deliver excellent customer service in a clean, comfortable, and relaxing environment and it’s at the beach! Thank you for taking the time to review the hotel and especially thank you for choosing to stay with us, it is sincerely appreciated.
Cheers,
Alex Moore
President
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Top Contributor
66 reviews 66 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 28, 2014

Nothing is cheap in the summer on the OBX. We rented one of their corner suites for 5 days and it was pricey, but having the doors open at nite for the ocean sounds, and the constant breezes made up for it. It was a vacation. Breakfast was an nicely upgraded continental breakfast and a great gal who kept the fruit coming, the coffee brewing and stocks full. Not having to venture out was a big plus. Front desk and other staff, friendly and helpful.
It needs a little refurbishing, but everything does in this area with the huge number of sandy tourists.

Room Tip: corner suites are great
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, August 19, 2014
While we also believe we have an excellent location, when it is coupled with the great service from our front desk staff and the clean accommodations provided by our housekeeping staff we know we offer the best choice in a hotel at the beach. Thank you for the kind words and for helping others make the decision to stay with us at the Surf Side. Your business and time in placing the review is sincerely appreciated.
Cheers,
Alex Moore
President & COO
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 25, 2014

Shop around before booking here. We could have had a rental house for the price. Nice staff. Pool towels have to be returned to the front desk after using them and it was uncomfortable when customers were inside the office. Other than that it was okay.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, July 28, 2014
Thank you for letting others know about the quality we deliver to our guests. We agree that new customers should shop around as we are well aware of what other hotels offer to their guests. We have a superior location, the best views, superior staff, far more extensive breakfast, wine and cheese social, two pools, sunset deck, and the cleanest rooms. Rentals do not include daily housekeeping service, the amenities we offer, and they won't be oceanfront for our price per night. Wishing you the best of luck finding that rental the next time you are on the Outer Banks.
Cheers,
Alex Moore
President
Surf Side Hotel / Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surf Side Hotel

Address: 6701 South Virginia Dare Trail, Nags Head, NC 27959
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Nags Head
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Nags Head
#2 Romantic Hotel in Nags Head
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Surf Side Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST LOCATION, BEST VIEWS, BEST STAFF, BEST ROOMS, and the BEST VALUE! We are #1 on the Outer Banks because we know what our guests want and we strive hard to give it to them every day. Since 1984 our family owned and operated hotel has been making first time visitors long term guests with our Carolina Hospitality coupled with our exceptionally clean and well appointed rooms. We look forward to having you as our next guest. ... more   less 
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Also Known As:
Surfside Hotel Nags Head
Surfside Nags Head

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