We booked this hotel when we waited too long to rent a house. We wanted easy access to the oceanfront which it had. Rooms and bathrooms are 3 star quality but its clean and there is a nice continental breakfast included in the price of your stay (waffles, bagels, pastries, cereal, fruit). There are indoor and outdoor pool options which was nice. We had no customer service issues although we arrived early and of course the room wasn't ready; the front desk staff while polite was a little apathetic about letting us know when it would be ready. We all know check in is at 3 pm but who likes to wait that long especially when you are traveling with kids. I would stay here again if I was looking for a hotel but I definitely prefer a house. There is a really good ice cream shop a block away.