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“wonderful stay” 5 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   1293 Newsome Street, Mount Airy, NC 27030 (Formerly Royal Suites Mount Airy)   |  
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Ranked #4 of 7 Hotels in Mount Airy
Readington, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“wonderful stay”
5 of 5 stars Reviewed July 28, 2014

We spent one night here--our king bed was very comfortable and they give you a choice of firm or soft pillows--a very important feature for me. The room was very clean - no problems with anything in the bathroom either. Breakfast was so so--our eggs were slightly cold and I did not like their biscuits and gravy--All in all if we were to stay in Mt. Airy again--I would pick the Comfort Inn again. Oh and the mexican restaurant right across the street is fantastic!!!!

Room Tip: stayed on 2nd floor--elevator is very quick!!
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry P, Manager at Comfort Inn, responded to this review, July 30, 2014
We appreciate knowing the things that please you as well as those areas that need our attention. We are sorry to hear that you were not pleased with our breakfast selection. I sincerely apologize for any inconveniences that you experienced during our breakfast bar. We strive to please all of our guests and appreciate your comments.
We sincerely hope that you will give us another chance in future to serve you again and to change your opinion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    32
    18
    5
    3
    0
See reviews for
7
27
6
5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Jasper, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014 via mobile

We don't normally book two star hotels, but were pleasantly surprised by our wonderful stay at this Comfort Inn. The service was great, very friendly and helpful employees, the rooms were very modern and extremely clean. They had biscuits and gravy for breakfast, which was a nice surprise! We had a great stay and would highly recommend this hotel!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry P, Manager at Comfort Inn, responded to this review, July 30, 2014
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff. We strive to continuously improve the quality of our services we provide to our guest. It is always a pleasure to receive positive feedback.
I would like to thank you for recommending our hotel to future customer who is looking for place to stay while traveling to Mount Airy, NC.Your compliments of our friendly staff is very much appreciated, thank you once again and we hope to welcome you back next time when you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed July 25, 2014

Pros: Friendly professional front desk staff. Spacious king sized room. Very comfortable beds and pillows. Clean.
Cons: our room smelled musty, the air conditioner was dripping on to the carpet, wifi didn't work well in our 3rd floor room, sausage gravy tasted funny at breakfast.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry P, Manager at Comfort Inn, responded to this review, July 29, 2014
Thank you for taking the time to let us know about you experience at our Comfort Inn located in Mount Airy, NC. Your compliments of our friendly staff, hotel and its facilities are very much appreciated.
I want you to know that the comments and suggestions are taken seriously. Please be assured that all of the issues you've raised have been addressed, and that the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton, Tennessee
1 review
4 of 5 stars Reviewed July 23, 2014

We did spend the night at the Comfort Inn. The room were clean and the beds were comfortable. However, in one of the rooms, the TV did not work and after two visits from two different people, it still did not work. $20 was refunded but I think it should have been at least $50. I did not try the gravy at the breakfast bar but some in my party did and said it was awful. The eggs and sausage did not taste good to me. The juice and rolls were good. Despite these shortcomings, I would stay at the Comfort Inn again should the occasion to do so arise.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry P, Manager at Comfort Inn, responded to this review, July 25, 2014
Thank you for taking the time to let us know about you experience at our Comfort Inn located in Mount Airy, NC.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements to make sure we offer an excellent experience to our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Agawam, Massachusetts
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 20, 2014

On a road trip home my husband and I decided to stop in Mt.Aire home of Andy Griffith.
Booking hotels on the road can be quite hit or miss...but I checked TripAdvisor and saw reviews for a few properties in the area.
We decided to stay at the Comfort Inn - having had a good experience w the same chain in Nashville.

This was a PERFECT pick.
Check in was a breeze. Desk clerk was informative concerning local BBQ restaurants (see my post on Little Richard's BBQ) The room was clean, bathroom spotless, bedding and towels were comfortable...loved the two pillow choices - hard or soft...great value for our money.

Breakfast offerings were extensive and constantly filled in...poor desk clerk was managing both but he did a super job.

Would highly recommend this property to travelers...even got a discount w my AAA card.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry P, Manager at Comfort Inn, responded to this review, July 22, 2014
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff. We strive to continuously improve the quality of our services we provide to our guest. It is always a pleasure to receive positive feedback.
I would like to thank you for recommending our hotel to future customer who is looking for place to stay while traveling to Mount Airy, NC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hickory, North Carolina
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 16, 2014

Very nice rooms and very clean. The hotel has recently been remodeled. The breakfast is also very good. The customer service was very friendly. Go to Mayberry and stay here. You can't go wrong! Nice indoor pool and fitness room as well.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry P, Manager at Comfort Inn, responded to this review, July 18, 2014
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff. We strive to continuously improve the quality of our services we provide to our guest. It is always a pleasure to receive positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berryville, Virginia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 14, 2014

We like staying at comfort inns because of the value you get for your price. We always find great deals and you can't beat their beds and their included breakfast.

This one was impressive because of the lady who worked the evening was extremely nice & helpful.

The design & cleanliness of this hotel is excellent. Comfy beds, modern rooms, and the ac works great (a huge plus when u need it cold!) :)

Only cons: the curtains are not the best so at night the outside lights on the hotel building shine through & also in the morning when the sun comes up. Breakfast was just ok today. Biscuits were hard, gravy was not very tasty (maybe leftover?), and coffee weak. I stuck with the yogurt & cereal for today.

Overall a wonderful stay!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry P, Manager at Comfort Inn, responded to this review, July 16, 2014
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 1293 Newsome Street, Mount Airy, NC 27030 (Formerly Royal Suites Mount Airy)
Phone Number:
Location: United States > North Carolina > Mount Airy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Mount Airy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 52
Official Description (provided by the hotel):
HOT BREAKFAST BAR, FITNESS CENTER, INDOOR SWIMMING POOL, SMOKE FREE INDOOR HOTEL, ... more   less 
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Also Known As:
Microtel Suites Mount Airy Hotel Mount Airy
Microtel Mount Airy
Mount Airy Microtel

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