This hotel has FANTASTIC customer service. When we got in to Raliegh it was 10:30 pm and we drove straight to the hotel. When we arrived we found out that I had booked a room at the WRONG hotel, the staff was so fantastic they were able to get my room switched over with NO hassle at all. Then we found out that we had to go back to the Airport- at this time it was 11pm- and the shuttle driver took us right over even though the shuttle stopped running and he was quick to pick us right back up.
The rooms are clean, but the beds are hard as rocks, and the Breakfast isn't that good- but if you are staying 1-2 nights these are things really easy to over look.
Actually I would over look them knowing that the Customer service was Fantastic.
I will definitely be staying there again.
- Official Description (provided by the hotel):
- We are located in Morrisville,NC by the RDU Airport. ... more less
- Reservation Options:
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- Also Known As:
- Microtel Inn Raleigh Durham Airport Hotel Morrisville
- Microtel Raleigh Durham Airport
- Microtel Morrisville
- Morrisville Microtel