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“Quality of Hotel and staff - excellent” 5 of 5 stars
Review of Four Points by Sheraton Raleigh Durham Airport

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Four Points by Sheraton Raleigh Durham Airport
3.0 of 5 Hotel   |   1200 Claren Circle, Morrisville, NC 27560   |  
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Ranked #2 of 18 hotels in Morrisville
new orleans
1 review
“Quality of Hotel and staff - excellent”
5 of 5 stars Reviewed March 23, 2010

I recently stayed at the Four Points by Sheraton and had a great stay. The level of service by the staff and the hotel itself is on the same level as a luxury hotel. The food was excellent and the gym and pool both are well maintained. I would highly recommend this hotel.

M Bart

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehoxit, General Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review, July 28, 2012
Thank you for being one our very first guests and for your positive review!

While reading some of our earliest reviews I saw that no one had responded to yours, so I would like to take this opportunity to apologize for the delay and thank you for sharing such a kind review of your experience here.

I am glad to know that you were so pleased with the high level of service you received during your stay and can assure you that we strive every day to maintain the same high standards that you experienced.

We hope to see you again when your travels bring you back the Raleigh-Durham area and I hope that you will contact me personally so I can thank you myself.

Thanks again,
Eric Hoxit- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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159 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Los Angeles
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 24, 2010

Great Beds and room. We didnt stay long enough to sample the food, but the room was wonderful for us. Loved it and would recommend.

Stayed December 2009, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehoxit, General Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review, April 2, 2012
Even though it’s been a while since you wrote your review, we really appreciate you sharing your positive experience!

We really hope that you will come back and see us again soon.

Thanks again,
Eric Hoxit- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
108 reviews 108 reviews
33 hotel reviews
Reviews in 49 cities Reviews in 49 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed January 6, 2010

I have the pleasure of writing this review of the new Four Points by Sheraton property in Morrisville (Raleigh airport), NC. My wife and I were flying out early on the 5th of January, and chose this property due to its proximity to the airport. From the moment we arrived, we were treated first-class. I travel alot, and I can tell you that this doesn't always happen, even in higher star-level hotels. The front desk employee, Lois, was so helpful, from giving us exact directions to the property, to finding us a restaurant, and even proving shuttle service to and from the airport and to our restaurant that evening. I know this is not service that may always be available at this property, but it was provided for us, and we were so thankful. The room was very comfortable; a king-sized bed; flat-screen TV, a very nice bathroom, and SOFT towels (something that is a rarity these days in hotels!).

I can honestly say that this property is a first-choice in the area (we've stayed down the street in other hotels; this one is a keeper!).

Thanks, Lois and staff for a wonderful stay!

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehoxit, General Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review, April 2, 2012
Thanks so much for being one of our earliest guests!
Even though it’s been a while since you wrote your review, we really appreciate you sharing your positive experience and we hope that you will come back to see us again soon.

We are very glad that your stay with us was such a nice one, and we hope to to be your hotel of choice whenever your travels bring you back to the Raleigh-Durham area.

If there is ever a way that we can make your stay more comfortable, please feel free to reach out to me personally.

Thanks again,
Eric Hoxit- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 25, 2009

This is a great hotel for business travelers and has been open for a little over a month now. It is extremely convenient to the airport, and close to RTP. The staff are friendly. However, the food was bad (salty and bland). So if you're planning to stay here, check out some of the restaurants/chains around the area. There's a LCD HDTV in every room, but no HD content, so you'll have to settle for stretch-o-vision. You get free water, and that's a plus, but really, anyone who charges for water should be banned. Sound can be heard clearly through the walls, and there was someone who was consistently banging their door shut at 1 a.m., loud enough to wake me.

There's a small fitness center, an indoor pool, business center and meeting rooms. Parking is free. Wi-Fi is free, but not very secure - I recommend using your company's VPN over it. There's also a network port in the room and you can get an ethernet cable from the front desk.

  • Stayed December 2009, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehoxit, General Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review, March 30, 2012
Thank you for being one of our first guests!
Even though it’s been a while since you wrote your review, we really appreciate you sharing your experience and hope that you will come back to see us again soon.

We are very glad that your overall experience was a good one, and really appreciate you letting us know where we could improve. We really do listen and I hope that you will come back to see us again and let us show you.

Thanks again,
Eric Hoxit- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Matthews, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2009

My company booked me a room at this hotel. First time for me staying at a Four Points. Very modern and upscale feel & look about it. Very trendy. Room are very spacious . The beding is brilliant white and very soft . The pillow were so soft . It has a Bar and Grill the choice of food and drinks excellent. Not reg hotel prices. One night I have the Salmon in Champagne sauce is so good. Staff were all very friendly, Was told the hotel only opened in Nov 2009.

  • Stayed December 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehoxit, General Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review, March 30, 2012
Thank you for being one of our earliest guests!
Even though it’s been a while since you wrote your review, we really appreciate you sharing your experience and hope that you will come back to see us again soon.

Our restaurant, Spinners, is still great and I hope that if your travels bring you back to the Raleigh-Durham area, you will reach out to me personally. I would love for you to be our guest for dinner.

Thanks again,
Eric Hoxit- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
virgina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2009

This hotel only opened a few weeks ago. I stayed in a king Room It was very spacious room . Loved the shower stall with a glass door. HD TV with free movies . The Hotel has a bar with reasonable prices for drinks and the food was very high quality. The staff were very friendly.Overall one of the best stays in the Raleigh area I have enjoyed

  • Stayed November 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehoxit, General Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review, March 30, 2012
Thank you for being one of our very first guests!

Even though it’s been a while since you wrote your review, we really appreciate you sharing your experience and hope that you will come back to see us again soon.

If there is ever a way that we can make your stay more comfortable, please feel free to reach out to me personally.
Thanks again,
Eric Hoxit- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
1 review
5 of 5 stars Reviewed November 16, 2009

The hotel opened the day before our arrival so of course everything was in great shape. The staff was very friendly and ready for the sold out first night of the hotel. Kay the sales manager went out of her way to always make sure everything was ok - amazing service as she must have been very busy.

  • Stayed November 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehoxit, General Manager at Four Points by Sheraton Raleigh Durham Airport, responded to this review, March 30, 2012
Thank you for being one of our very first guests!
Even though it’s been a while since you first wrote your review, we really appreciate hearing from you and hope to see you again soon. Our team members are working every day to make sure our hotel stays looking brand new and all of guests have a great experience with us.

Thanks again and we hope to see you again when your travels bring you back to the Raleigh-Durham area.
Eric Hoxit- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Four Points by Sheraton Raleigh Durham Airport

Address: 1200 Claren Circle, Morrisville, NC 27560
Phone Number:
Location: United States > North Carolina > Morrisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Morrisville
#3 Romantic Hotel in Morrisville
#5 Family Hotel in Morrisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Raleigh Durham Airport 3*
Official Description (provided by the hotel):
Stylish Rooms. Stay your way with the modern amenities you expect and the style you want in one of our 105 spacious guestrooms. Wind down in front of a 32-inch TV with a hot cup of coffee or tea and get a great night’s sleep on our Four Points by Sheraton Four Comfort Bed. Connect to the Internet for free and enjoy free bottled water every day. And if you need to take care of business, there’s a large workspace for you too. Delicious Meals.Join us in Spinner's Bar & Grille, open from 6 am to 11am for breakfast, lunch from 11am until 5pm & 5pm to 2am for dinner. Relax in our lobby lounge for light snacks and a local craft beer with Best Brews. In-room dining is also available 6am to 2am. All the extras you’ll love. Our 24-hour gym is available at any time- with free weights and cardio machines with individual cable TVs. Prefer a little relaxation? Go for a swim in our beautiful indoor heated pool. Space to meet: For a meeting, wedding or any special event, we have 4,000 square feet of meeting and banquet space that can accommodate 300 attendees. All meeting rooms have complimentary Wi-Fi and are equipped to meet your AV needs. We also offer catering services and a full business center. Rewarding Stays: Loyalty counts. Four Points by Sheraton is part of Starwood Preferred Guest,® the world’s leading loyalty program. SPG® members earn Starpoints® with every eligible stay and no blackout dates on Free Night Awards at more than 940 Starwood hotels and resorts across 93 countries. Great rates, great hotels. That’s Four Points. The real deal. ... more   less 
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Also Known As:
Four Points By Sheraton Raleigh Durham Airport Hotel Morrisville
4 Points By Sheraton Raleigh Durham Airport

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