I stayed here for the first time in May 2010, and was impressed ... very nice extended stay hotel with some nice amenities. I'm moving to Raleigh, so decided to come back in July 2010 for a bit of an extended stay (around 40 days) until I could find a place to live permanently with a new job.
What a mistake.
It's my first night here. Started out great. Nice greeting, nice room, etc. But a big group of some pre-teens and teens with chaperones are also here for *two weeks* -- all on my hall, and screaming like crazy throughout the night all through the hall, to the point where I had an altercation with one of the chaperones who was completely drunk. Have called downstairs a couple of times, and they've ignored any responsibility ("it's a large group and they're here for a week" has been the response twice).
Check my other reviews -- have NEVER had responses like this. Again, so disappointing. Was planning to stay here for quite some time, but the responses from Doug (the "night manager") and the others has been just ridiculous. Nice looking hotel ... awful, awful management.
- Official Description (provided by the hotel):
- The Raleigh Durham Airport Hotel Sierra blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 141 smartly designed suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio complete with fire pit and lounge seating. Conveniently located right off Interstate 540 just minutes from Research Triangle Park. ... more less
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