I have been staying monthly at this hotel for over 5 years. I have seen staff changes, renovations, etc. during that time. The staff have always been helpful and fixing anything I need during my stays. The room service, breakfasts, and meals at the restaurant have been outstanding. Anytime I have mentioned anything that needs fixing at the hotel, staff have responded. I know on weekends there is not as much maintenance staff and sometimes seen crumbs in the halls, etc., that were not cleaned up until Mondays, but the rooms have always been clean. No problems ever with clean towels, bed linens, etc. The only complaint I have occasionally I am in a room where the number bed is older and you have to choose a side to sleep on without a dip or dent in the mattress. Overall, the hotel is great. I have left my vehicle there when flying out of state and the shuttle drivers have always been right on time.