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“Service sucks” 1 of 5 stars
Review of Sebastiano's Pizzeria

Sebastiano's Pizzeria
862 Brawley School Rd, Mooresville, NC 28117-8153
704-799-6936
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Ranked #143 of 199 Restaurants in Mooresville
Cuisines: Pizza
Dining options: Delivery
Restaurant details
Dining options: Delivery
Mooresville, North Carolina
1 review
1 helpful vote 1 helpful vote
“Service sucks”
1 of 5 stars Reviewed December 28, 2013

Ordered take out they always get order wrong told them I would not take it if it was wrong this time. No apology started arguing must have been how I placed the orders mind u not once but several times. No customer service told them to keep the order and ordered from Giovanni's much better pizza and Stromboli and spaghetti

  • Visited November 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

Visitor rating
    5
    6
    3
    3
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Contributor
28 reviews 28 reviews
25 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Bad service would have been good.”
1 of 5 stars Reviewed September 1, 2013 via mobile

Bad service would have been good but we got no service at all. We showed up to eat at about 845 and they said they closed at 9:30. We were the only ones in the dining room. There was about five or six employees huddled behind the bar area talking to each other and to two customers at the bar. The hostess came out and sat us and said that our server will be right there. She never
showed up until we were on our way out after sitting there and waiting for about 10 minutes. It seemed like no one at that restaurant really gave a damn that we were there at all. They just wanted to get out of there and could care less whether we ate there or not. The sad thing is I had eaten there about a week earlier and the food was not bad. The service is horrific and the people behind the counter look like a bunch of young unprofessional kids. We will not be going back!!

  • Visited September 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mooresville, nc
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Hate the guy, Love the pie!”
2 of 5 stars Reviewed July 19, 2013

Enough said. Probably my favorite pizza in Mooresville. Service pretty much sucks 24/7. The owner, Tommie, is a real dick with a little Napoleon complex. Thus my title line. Waitresses and counter people could give a crap if you're in there at all, thanks to Tommie's training. You walk up to the counter to pick up your pie, and the employees don't even make eye contact, and you're standing right in front of them! High turnover due to owner constantly abusing his employees. If the pizza wasn't so good, I'd never go back.

  • Visited June 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mooresville, North Carolina
Top Contributor
118 reviews 118 reviews
76 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
39 helpful votes 39 helpful votes
“Great food if you have the time”
3 of 5 stars Reviewed May 13, 2013

Went there thinking pizza but had pasta instead. Mothers day evening about 7:00 pm. Wait staff friendly but took over 1 hour to get our entrees. It wasn't that busy in the dinig room.
We ordered the garlic knots not realizing our meal came with a basket of bread which we finished before the knots arrived. So we said yes to a second basket of bread. Right after we got that second basket the knots arrived.. All before we got our pasta. Big portion of lasagna with homemade sauce and homemade ravioli with the homemade sauce which tasted great. Don't go there in a hurry to get through dinner. Orders to go might be a better choice.

  • Visited May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Mooresville, North Carolina
Top Contributor
67 reviews 67 reviews
45 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Wife's Favorite”
4 of 5 stars Reviewed April 17, 2013

Well, I like Tony's and my wife likes Sebastiano's...so we battle, but because I'm writing this review, I can score it one below Tony's!! it's a good pie and sauce, but the crust needs a little more crisp for me, but a GREAT number 2 spot for pizza.

Visited April 2013
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