Stayed here with family last week of May. Staff has the word "no" engraved on their lips and depending on which person is on the front desk you'll get the most unprofessional attitude about everything! (Pray you don't get Amber!). Don't understand the great reviews found here. The hotel is supposed to be non-smoking but your room will reek of smoke because the housekeeping staff walks around the public rooms (lobby, tv area, etc) with cigarettes hanging off their lips - cute. Our linens smelled of smoke too. And, one day had a dirty towel folded up & mixed in with the clean ones they gave us. We were told we couldn't hang a "do not disturb" sign on the door and even if we removed it when we left (8:30am) - we'd get no housekeeping all day. It was too much bother for housekeeping to check back..."they've had budget cuts and only have staff until 12 noon." Clearly they need some hotel staff training. There were countless other little things - I guess I just expected too much. If you don't expect much - maybe you'll be satisfied. I really question the authenticity of the rest of the reviews here. Certainly not the experience we had.
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Cleanliness

