We are currently staying here as I type this review at 10:09 pm. Our room is on the second floor, right across from the washer and dryer. Someone thinks it's a great idea to do laundry at this hour. It's useless to call the downstairs staff because there is nothing they can probably do about it. It's not their fault that people aren't courteous. Maybe they could consider putting up a sign asking guests to not do laundry after 9 pm. They allow pets here and there has been a dog barking a lot. There was a lady pacing up and down the hall talking on her cell phone until I asked her to step into the stair well or back in her room. What is wrong with people? Tomorrow, when my very young children decide to wake up early, I may not do much to make them be quiet. Might as well add to the noise factor.

This is our second visit to this area. Our last hotel was slightly better due to the lack of noise. If there wasn't a noise issue, this visit would have been fine too.

My husband and myself were making a trip to Gatlinburg and couldn't make it due to the weather conditions and a closed rd due to a landslide. We had reservations at the microtel in gatlinburg through Expedia. Well the girl at the desk went beyond what I would have ever expected helping us get things switched around so we could stay here. She was unbelievably nice and extremely helpful. She deserves a raise. Thank you so much for saving our trip! ;-)