We have stayed at Smokey View Cottages a number of times in the past and have always loved it! We have never had a problem and was planning on always staying there in the future. This year we made reservations months in advance. This time it was not clean, floors was dirty, paper behind furniture and doors, cobwebs in corners, the wifi did not work the whole week we were there. Two men working putting in tv black boxes was in and out of our cabin all day and most of the evening even while we ate supper. The blinds in the master bedroom was messed up and could not be closed all the way so we had to switch out blinds from another room and put a blanket over the window. None of the locks worked in the cabin to the rooms. While we were gone for the day had clothes stolen out of one room, 2 nice shirts, one was hanging on the hangers and one still in suitcase, and sleep pants stolen off the bed but the sleep shirt still there. Really weird and strange. Had never had that happen anywhere. We have always LOVED staying here.. It is a beautiful scenery and love the creek running behind and the rocking chairs and BBQ pits. So sad we had this experience and we have no idea why. Hate we had to leave early but we was scared to leave for the day to do anything after things were stolen. I guess the one who did this really needed some clothes :P God bless them and hope they get good use of them and to the staff here sorry we came at a bad time this year, guess you all had been really busy and had not had time to clean up as usual and do repairs.