When we entered our room, the cable to the television was not connected and our men had to fix that, the light bulb in the ceiling fan was burned out and we had to take a bulb from another lamp to fix that, the toilet seat wouldn't stay up (we had to hear the men gripe about that all weekend), and it rocked back and forth when we sat down on it, and there was food in the fridge leftover from the guests before us. Then we discovered at midnight when we decided to go to bed that the futon was broken. Since the office was already closed and there was no way to contact management, two members of our party had to put the futon mattress on the floor and sleep there for the night. To the credit of the motel, they did bring in another futon the next morning. The linens seemed clean enough, but a good long look at the mattress and box springs told stories of many, many years of use. Our beds were made and fresh towels were left for each day of our stay, but the floor was not vacuumed during our stay.
The pictures on their website seem to have been taken several years ago. The foliage around the hotel and especially along the creek is much larger and thicker now, making fishing from the wall behind the motel difficult due to hanging tree branches, etc.
They do not allow outside grilling on property, and the "kitchen" area was very small with only two burners, a sink, a microwave and a dorm-sized fridge all on the same counter right behind the door. Not very convenient when trying to cook for 6 people.
They do offer a nice lawn area, plenty of outside seating with chairs & wooden gliders, a serene mountain setting and they are convenient to most everything Maggie Valley & the surrounding areas have to offer. The management was very friendly & helpful, and even let us use their office phone after we had already checked out (our cell phone didn't take the overnight charge).
All in all, not really what we expected, but okay for an older budget-friendly mountain motel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.