My wife and I had the opportunity to stay at this family hotel when we went to the mountains to see the leaves change color this past fall. Upon arrival we were promptly and courteously greeted by Andy, the owner.
Andy quickly checked me in and he provided a quick rundown of the property. He explained there was a fire pit out back and would likely be utilized that evening. He explained where the ice machine was located and how snacks are available right there in the lobby. It was a quick and pleasant check in. We found our room very quickly, which had a very nice view overlooking the rushing stream and had numerous rocking chairs available to sit and relax.
The room was very clean and was typically furnished like other mom and pop hotels found throughout the North Carolina Mts. The king size bed was quite comfortable. And the furniture, while dated, was comfortable as well.
I plugged in the small refrigerator which was on top of a small dresser of drawers. The dresser was more functional than usable, as the top drawer would not open at all. The room had a combo ac/heat window/wall unit that worked well, but poorly thermostatically controlled. It had settings, and certainly had a good blower that warmed the room very quickly, but we had to change the settings numerous times throughout the night as it went from very hot to too cold to hot again as the blower did not seem to kick off when it should have. I will add that this may have been exacerbated by my unfamiliarity with this wall unit’s operation that did not help matters.
The room setup was unique, with the only sink located in the bedroom area itself, which had its broken towel hanger sitting in the cabinet under the sink, right next to the small bottle of aromatic body oil evidently left behind by a previous guest. While clean, the room was short on amenities as it had no facial tissues, no provided shampoo, and tiny mini bars of unbranded soap that leave your hands smelling “flowery”.. of which I did not care for.
While functional, I would've preferred to pay a couple of dollars more per night and at least have a cheap box of tissues, and a mini bottle of shampoo as I had to use toilet tissue when I sneezed a few times. It was my mistake for not bringing a bottle of shampoo with me, but when I woke up in the morning; the office does not open until 9 am, so I had to make a quick 5 mile trip to the local grocery store to grab a bottle of shampoo. The bathroom and tub area were very clean. While plenty of bath towels were provided, there were neither hand towels nor a bath mat to step on when exiting the tub.
A half dozen or so rooms were evidently rented by some motorcycle enthusiasts, and early evening, they had a nice roaring fire going outside in the fire pit right located right next to the rushing stream .
My wife and I threw on some jackets, and went down and joined them. Soon after, another hotel guest came down with her young daughter, and cooked hot dogs and smores over the fire.
The room was nice and quiet throughout the evening, until the early morning. It seems that motorcycle enthusiasts like to rev their engines up when they are checking out in the morning. I can't say that I am a fan of waking up to revving engines when I am trying to sleep in a little on a weekend morning. As a result, my wife and I were both fully awake well before 7:00 AM.
I would be remiss if I did not mention a few things that concerned me. The office did not open until 9 am and we were well on our way, or I would have passed the same comments to the owner. First, the outside wooden stairwell seemed a bit shaky and is probably due for some firming up or replacement.
Additionally, after dark, there was minimal lighting to speak of on the outdoor stairs and one had to go up and down the stairs in very poor to no lighting. I felt this to be very unsafe, and imagined that had my parents been with us, they would've not been able to go up and down the stairs in such darkness.
Secondly, when my wife went to get ice, it was after dark. My wife left the room to get some ice, but soon returned because it was so dark and she said she was uncomfortable going there by herself. Thus I went to get the ice. The path was not lit up very well at all; I had to walk over some plywood that had been placed down as a sort of generic bridge over some uneven ground. The ice maker room was not easily noticed, and upon opening the door, it was pitch dark until I found a light switch.
All in all it was an enjoyable stay, and I would not hesitate to stay there again however I would certainly urge the proprietor to provide better lighting on the end that stairwell as well as on the path to the ice machine on the opposite end of the building. Having been the Maggie Valley dozens of times over the last 30 of 40 years, I was not concerned for my safety walking in the dark end of the property for the ice machine. However I can fully understand my wives' concern as it did seem to be located in an isolated end of the hotel property. The owners may not share this same perspective having lived there for many years, but to a guest whom had not visited there before, it was a shadowy and cautious walk to the ice machine.
- Official Description (provided by the hotel):
- The Valley Inn is located in beautiful and scenic Maggie Valley. We are located approximately 8 miles from the Blue Ridge Parkway, 15 miles from Harrah's Cherokee Casino, and 18 miles from the Great Smoky Mountains National Park. If you don't want to travel far; you will find shopping, snow tubing, skiing and many other things to do right in town. ... more less
- Also Known As:
- Valley Hotel Maggie
- The Valley Hotel