I found this hotel on Tripadvisor and saw the great reviews. I was drawn to it due to the fact the kids would be able to walk outside and see the river. When checking in I was greeted by Carol. You can tell she takes pride in her work and was anxious to answer my questions about local restaurants and attractions. I requested a bottom room due to our kids and all the "stuff" we have. Once in the room it was perfect! We enjoyed the refrigerator and the Microwave. The best part was that we were frozen after being out in the cold and was surprised to find Hot Chocolate that I could make for the kids. Great place....we will be back again.

As my husband and I checked in we were ask if we needed anything. The young clerk was very professional and polite. If I had forgotten to bring anything, I felt sure I could ask and she would be more than happy to oblige. She had turned on the heat and started the fridge. It was cold and ready to use. The room was clean and stocked with freah towels. We just love the hospitality Creekside provides. We have stayed with them many times and we know what we getting before we get there. At check-out the treatment was the same. We will opt to stay at Creekside every visit to Maggie Valley. Oh, and the Christmas decorations, absolutely beautiful! If you are looking for a relaxing, comfortable, and enjoyable place to stay in Maggie Valley chose Creekside lodge.

Room was very clean with all the basics...hotel staff was friendly but all the walkways were wooden and our room was 106 at the bottom of stairs...DO NOT STAY IN THIS ROOM if you want some piece and quiet you can hear all of the traffic of the people going up and down the stairway another room might have a better atmosphere. Wanted to request another room but service desk was sparse, closed early, and was also missing at checkout.

This was one of the best places I have stayed in the mountains. Stayed for 4 nights. Loved the view. It was nice and quiet back off the road. Carol was AWESOME!!! She has a wonderful personality!. The only downfall was the pool was closed and I was really looking forward to using the pool. I was a little disappointed with that. However I would stay here again when the pool is open. Thanks for making my stay a good one!