Check in is supposed to be at 4 o'clock. As of 4:30 no rooms were available for us and we needed to be able to get changed and be at a function by 5:30. Front desk clerk could not give us a time the rooms would be ready. Only said that it had been a busy weekend and that she couldn't contact the cleaning staff about it because they get stressed out. After seeing a couple of them I agree, they are stressed out. Seems to me management needs to hire more cleaning staff. The bathroom in the lobby was very messy and obviously way overdue for a cleaning. What is the point to advertise a check-in time if you can't count on it. Went to another hotel.