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“Nice Hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Westgate Inn & Suites

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BEST WESTERN PLUS Westgate Inn & Suites
2.5 of 5 Hotel   |   1120 Towne Lake Drive, Leland, NC 28451   |  
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Ranked #1 of 2 hotels in Leland
Wilmington
1 review
1 helpful vote 1 helpful vote
“Nice Hotel”
4 of 5 stars Reviewed March 14, 2013

Very cooperative front desk. Newer hotel so everything is up-to-date. Good continental breakfast. Prices are a little steep for area and compared to competitors. Has business center for guests needing computer access.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 people have reviewed this hotel

Traveler rating
    232
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    10
    4
    3
See reviews for
112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2013

My husband is military and we have stayed in our share of hotels. We were so pleased with our stay at the Best Western in Leland N.C. the room was very clean, the staff was so nice and efficient. We enjoyed sitting in the lobby in front of the fire with coffee and relaxing.We also had our dog with us and the staff was very nice and went out of their way to make our stay comfortable, the breakfast was very good with lots of variety. We will stay here again!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cegooden, General Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review, February 26, 2013
First of all, thank you and your husband for the many sacrifices your family has made for our country. It was with our great pleasure to SERVE YOU during your stay with us! We are truly honored when we have military families stay with us and do our very best to make you and all of our guests feel at home while you're away from yours. We'll see you on your next trip to Leland!
Sincerely,
Zack Gooden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina, Usa
1 review
4 of 5 stars Reviewed February 8, 2013

Never stayed at Best Western before. Not sure why... Great experience at this one? Very clean and content with this location.. Bed was not as soft as I like but other then that it was great. Staff super nice also



  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Bern, North Carolina, Usa
1 review
5 of 5 stars Reviewed February 8, 2013

The hotel was very nice. I liked the decor. The staff was nice. Breakfast was good. Was disappointed that the childrens channels (Nickoleodeon) on the TV were not operational, I had a four year old with me.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldsboro, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 2, 2013

We LOVE this Hotel we have stayed here 4 times now and we will continue to stay here when we are in the area! Service is wonderful, rooms very clean, lobby is also very nice and you can sit and read enjoy a cup of coffee or when the weather is warmer sit outside as well. We have done both! Overall a wonderful place to stay and hope it doesn't change!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cegooden, General Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review, February 4, 2013
Thank you for your kind response! We are so glad that we have earned your repeat business throughout the years! We love to be a home away from home for all of our guests! We hope to see you soon and let us know if we can do anything else to make your stay more enjoyable! -Corey Gooden, General Manager
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2013

I was expecting your typical hotel room and to my elated surprise the room was more like a suite in other hotel chains. Very nice and unexpectedly pleasant all around. Hotel, staff, services and nearby restaurants couldn't ask for more.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zgooden, General Manager at BEST WESTERN PLUS Westgate Inn & Suites, responded to this review, May 26, 2013
Thank you for your kind review! We are elated to hear we exceeded your expectations. We strive to provided the best for our guests and that includes spacious rooms and comfortable beds. We value and appreciate your business! We hope to see you again soon!
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Additional Information about BEST WESTERN PLUS Westgate Inn & Suites

Address: 1120 Towne Lake Drive, Leland, NC 28451
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Leland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Leland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Westgate Inn & Suites 2.5*
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Also Known As:
Best Western Plus Westgate Hotel Leland
Best Western Plus Westgate Inn And Suites

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