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“Lackluster unit and off-site amenities” 3 of 5 stars
Review of Wyndham Resort at Fairfield Mountains

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Wyndham Resort at Fairfield Mountains
3.0 of 5 Condominium   |   747 Buffalo Creek Rd, Lake Lure, NC 28746   |  
Hotel amenities
GreenLeadersBronze level
Springfield, VA
Top Contributor
129 reviews 129 reviews
53 hotel reviews
Reviews in 55 cities Reviews in 55 cities
111 helpful votes 111 helpful votes
“Lackluster unit and off-site amenities”
3 of 5 stars Reviewed October 16, 2011

We knew before we arrived that the amenities were off-site and therefore somewhat inconvenient. The three (count 'em, three) messages left on our home answering machine to remind us that a car was essential to enjoy the area made sure of that. Our expectation was that the quality of the unit and the service would make up for that minor inconvenience. In short, they didn't.

We arrived at the reception center to find that there were computer problems. Check-in turned into a 30-minute ordeal (we were the only people checking in and it still took 30 minutes). That wouldn't have been so bad, but the reception center has an incredibly musty, mildewy smell that you normally only encounter in buildings at the seashore, not up in the mountains. It was not pleasant and was not a good introduction to the resort.

The reception desk has no maps of the Wyndham resort -- only maps of Rumbling Bald, the resort at which the amenities were located. The Rumbling Bald map doesn't show the Wyndham property, so it's left to you to figure out how the two properties are related to each other. Instead, all directions given by the Wyndham reception desk are written out in a narrative format and confusing.

In spite of the lack of maps and adequate directions, we found our unit. It was underwhelming. The only word I can use to describe it was lackluster. The colors and furniture were very dated. The dining room table was so old that it shook whenever we tried to use it to do something like cut food on a plate or write postcards. We finally gave up and ate all meals from plates on our laps in the living room area. The dining room chairs looked different from the table, so I don't know if they replaced the chairs at some point but forgot the table. The stove and microwave in the kitchen also were very old and chipped. The pictures on the walls were framed oversize photographs of nature scenes that were so poorly mounted that the pictures had ripples in them under the glass. The televisions were old with poor picture quality.

All lightbulbs in the unit were of the energy-saving variety and they took a long time to reach full wattage when you turned on a light. It was especially entertaining to get in the shower in the dark and emerge into brighter light because the bulb in the bathroom took so long to get going. The bathroom never did get very bright -- I had to put my make-up on in another room.

The worst part of the unit, however, was the lack of cleanliness. We had regular visits from the resident roach population and there were dust bunnies in all corners.

As for the amenities, reservations are required for some things, and Rumbling Bald lost every single reservation that we made over the phone -- couples massage, pedicure for me, pontoon boat tour, dinner at the restaurant -- you name the reservation, and they lost it. We went for breakfast one morning at the restaurant at the golf course only to find out that the one-and-only restaurant at the resort that serves breakfast was totally out of eggs at 8:00 a.m.

Other notes: The Wyndham website for this property is woefully out of date. It shows a map of the Wyndham-only units that shows an onsite convenience store and restaurant just behind the reception center. Judging by the bank-owned for-sale sign on that building, that amenity has been gone for a while. The website also refers to a restaurant called Azaleas that doesn't seem to exist anymore either.

All in all, this was not the quality of resort that we were hoping for. The Lake Lure area is beautiful, and we enjoyed our side trips to Chimney Rock, Asheville, Black Mountain, and the Blue Ridge Parkway. But, I would not recommend this resort for a great vacation and I have no plans whatsoever to return.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Appleton, Wisconsin
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 9, 2011

The resort itself is amazing. The townhouses are built right into the woods allowing for beautiful views and a peaceful setting. The unit was clean and fully stocked with everything we needed. The only drawback is that all the amenities are off site, they are located about a mile down the road at another resort. The pool/fitness center closes at 8pm which is way to early. However everything else was perfect!

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 1, 2011

I would highly recommenf this property. It provides a great getaway for golfers, hikers and and is a short ride to Chimney Rock Village and Asheville. The units are spacious, neat and well kept. You have access to the resort ammenities at Rumbling Bald Resort. To top it all off, the staff there are very friendly and knowledgeable. I am a travel agent and am recommending this to local clients who need/want a 2-4 day getaway!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belcamp, Maryland, USA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 31, 2011

Overview: A nice resort property with descent amminities. Most of the ammenities are at the Rumbling Bald Resort which is about 1 mile down the road. I'll go through the ammenties and list somethings about each.

NB Bring everything in. The nearest stores are about a 30 minute drive on curvey backroads. If you get motion-sickeness easily I suggest getting a helicopter to bring you in.

Condo Unit:
*Thin walls. We stayed at the condos off of Red Maple Ln and overlooked the fairway. The are situated so that the entrance is on the same level, but one condo is basically above the other. Ours was the downstairs condo, but the "living room" was upstairs and you could clearly hear what was going on in the other condo, but only when you were in the upstairs area. I heard nothing from the other condos downstairs. The condos do have a door between them like adjoining hotel rooms.
*Decor. Wow it was dated, but you aren't going to be spending all day in the condo so it's not a big deal. Another thing is that a lot of the fixtures have been updated and are newer, but the color scheme is blah.

Wi-Fi:
*Available in the room for free
*Provided through AT&T
*Wasn't the fastest or most reliable connection, but it was free. I would put the speed on par with DSL and from where we were our siganal was fair to good.
*Provided kitchen essentials included a toaster, blender and full size coffee maker. Unit also includes a space-saver washer/dryer combo.
*Included a good set of plates and glasses (plates were likely bought as seconds from the pottery as had minor imperfections).
Ammenities:
*3 pools, 2 outdoor and 1 indoor. Only went to 1 outdoor and the indoor pool
*Steam room, suana, and jacuzzi at indoor pool.
*1 outdoor pool as a lazy river, but bring your own tube otherwise you will have to buy an $8 tube. (It's yours to keep.)
*Bring your own towels otherwise that will be $1 to rent one for the day.
*Miniature golf is not free. It's $5 a game and $2 for a repeat.
*Two tennis courts, basketball court, life size chess and checkers, and cornhole. All free.

Restaurants:
*3 total on resort. Only ate a two--Legends and Luna Del Sol.
Legends was a sports bar and the food was appropriate. Good taste and good calzone. Decent prices (expected inflated resort prices, but were not).
Only had lunch at Luna Del Sol and the burger was good. Only complaint is the blue cheese was a sauce and not melted crumbles on top the burger. Bar had interesting outdoor theme with tables and chairs crafted from rough hewn lumber. Ribs on Saturday night.
Off resort are several great local places including Larkin's on the Lake and La Strada. You won't even find a McDonald's around here.

Specials (Don't miss):
*Dinner cruise on Lake Lure. Just do it and add the $10 for unlimited beer and wine (red or white). Nice way to see the lake and get a sampling of the history from one of the locals.
*Buffalo Shoals Road. You have to do it at least once, preferably in the daytime.

There are also 2 golf courses (also additonal fee), but I did not play. From what I saw, the coureses were in excellent shape for August.

Check-in was seamless and you can check in earlier than the 4P-6P timeframe. We checked-in around 3P.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Royal, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 30, 2011

We have been to the Wyndham resorts at Lake Lure 2 years in a row now and both times stayed at Wyndham Resort and they had us in the Mountain Loft houses. These are lovely free standing homes that are right on Rumbling Bald resort. We thoroughly enjoyed the experience both times, it was all that you needed - not terribly new or modern, but the home was roomy, had 2 decks, plenty of space, and great for families.

This time we stayed at what they called a two bedroom plus or deluxe. Deluxe because it had a screened in porch. This unit was off the physical Rumbling Bald gated property, about a 5 minute drive to the resort. Though we were on 'resort' property, it's another neighborhood that Wyndham purchased. At first I was put off by this, but there was no reason to be. No matter where you stay at Rumbling Bald, you drive to the pool, golf, or beach. And that's fine. It's actually quite easier to keep all of yourbeach gear in the car than have to haul it back and forth any distance. You can park in a lot that is practically on top of the beach, so that's no trouble, and then you can just throw everything back in the car and leave it when you go.

The unit - it was as are the Mountain Loft units. Rustic, spacious, and everything you need. Nothing fancy like at any of the newer or updated Wyndhams, but who cares. You have a decent kitchen with every applicance and utensil you could need. It has as nice sized dining room with room for 6. There is a lovely big living room with a working fireplace. It is a loft style townhouse unit. When you first walk in there is a master bedroom on the right which is sizable with 2 enormous closets and a private bath with huge soaker tub big enough for four. There is a nice deck off of the bedroom. Then across the hallway is a room with two twins and a closet and attached bathroom. TV's in every room, if that's a perk for you. In the living room is a nice big loft space that you access through a winding staircase. There you can have another person or two sleep on a pullout. There is even a small table and chairs. Since there are skylights throughout the unit, giving it great light, you wouldn't be able to sleep in much in there or get much privacy, but it would be great for teens.

The living room also had a pullout so you could really load people in if you needed.

Think about this unit if you have little kids - bring some sort of gate system to put around the base of the spiral staircase so they are not constantly trying to climb it. It's not what I would call 'to code' and kids can walk right through the spindles.

We had quiet and privacy and really enjoyed it. We used it for sleeping and eating so who cares what the fancy factor is. Everything was clean and in great order when we got there. They took the trash daily I guess, because it never got piled up in the skunk-proof cans out front. We went for walks every day and it's just a gorgeous mountain to be on. It actually overlooks the lake area if you walk up to the top of the mountain that this neighborhood is on.

We ate at Legends several time. Legends is on the property and is part of the golf course. GREAT food, even for kids. Great quesidillas, salads, burgers, etc and reasonable.

This time around we got to play golf at the Bald Mountain course on the property. Was such fun. I am no pro, so I enjoyed it. I heard others comment on the conditions since they had just airated. I frankly just loved the fact that we were playing in the middle of the mountains with views that were outrageous. Very reasonable too.

The pools - we have only been to the Trout Stream pool on site. We have not gone to the one over on Apple Valley by the golf course. Drove by and it looked like a Howard Johnson's size pool with no ammenities. The Trout Stream pool is the BEST. It has a zero entry area, great for toddlers or babies. NOTE -- Bring your own inner tubes or buy them at the dollar store. They charge $6 a piece for them at the snack shop. And believe me, the lazy river is great and not to be missed. So relaxing. We never had to search for chairs, it was impeccably clean, there were clean bathrooms, umbrellas, places to eat, you can bring in your own food or order from Legends. The pool was clean and staff was friendly. There are two pools here, actually. One that is more like adult-sized with a diving area deep end, then another that is more kid-ish with 2 water 'mushrooms' that sprout water and many entrances and the zero entry and also the lazy river. There is also a small kids/infants pool that is nice.

The beach - killer. We just love that the water is consistenty warm and again, that kids can just walk in and be safe, unlike at the ocean where you have to worry about waves with wee ones. Also, no rocks. very clean. Tons of chairs and shade ( a new big pavilion that is covered!). They have a wonderful shop at the end of the beach that is rumbling bald owned and has assorted beach items and great ice cream! Don't miss it. You can rent kayaks and canoes and paddle boats, none of which we have done but we will. They always have activities, like on saturdays they have marshmallow roasts and bonfires. We were there when they had a triathalon sort of event. Fun stuff.

We went on a guided trip of the lake this time around. We really, really, really enjoyed it. What fun to see the area, rather than just the resort. It's a gorgeous man made lake, lots of interesting history, and neat homes to see. I recommend it highly! Bring water if it's a hot day, can get stagnant!

I love Lake Lure, I must say, and I'll come back again and again. My thoughts are that Wyndham does a great job and keeps in line with the area. It's not glitzy but it's cozy, quiet and well managed and maintained. It's a gated area and you always feel safe (not that the area isn't safe feeling enough, because it is!). I also would just say that you should ask for a unit on the resort property that is gated (rumbling bald main property) if you want to be a bit closer to the action. But again, even on that property, because it is campus like, you do drive everywhere. I just don't see that as a particular inconvenience.

Go and enjoy!!!!

Room Tip: ask for a room/unit on rumbling bald's main resort.
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawsonville, Georgia
1 review
2 of 5 stars Reviewed August 29, 2011

We had great family time but our unit was very dated...furniture, drapes, carpet,etc. The unit smelled old, and the dish washer had a very bad foul smell! Bad enough for us to get vinegar and bleach to clean it before we used it. We also bought candles just to make the place smell better. The atmosphere outside was lovely. This was our last vacation before back to school and we were not talking about this vacation the week after being back like we usually would. So I don't think we will be going back. In my honest opinion, not worth our money. Internet service was also very slow!

Room Tip: Ask for a unit that is been updated.
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  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Wilkesboro, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 1, 2011

This place is definitely not for everyone. If you like golf, it has two nicely-maintained golf courses. If you want to relax, the pools and spa are great. If you are looking for a fun, action-packed week, then this might not be for you. The scenery is beautiful. We stayed in a 1-bedroom unit which is on the lower level of the condos. The sound from the upstairs unit was bit too much...too bad if there is a morning you want to snooze a little late. The unit was extremely "plain Jane", but it very clean upon our arrival. The staff was very nice and accomodating to any requests we had. Overall, a great trip...probably would not come back anytime soon though due to the lack of activities available in the area.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Resort at Fairfield Mountains

Address: 747 Buffalo Creek Rd, Lake Lure, NC 28746
Location: United States > North Carolina > North Carolina Smoky Mountains > Lake Lure
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Specialty Lodging in Lake Lure
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Resort at Fairfield Mountains 3*
Number of rooms: 85
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Also Known As:
Wyndham Resort At Fairfield Mountains Hotel Lake Lure
Fairfield Mountain Hotel

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