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“Condom wrapper on the floor” 1 of 5 stars
Review of The 1927 Lake Lure Inn and Spa

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The 1927 Lake Lure Inn and Spa
2771 Memorial Highway, Lake Lure, NC 28746   |  
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Lavish Sunday Brunch
Ranked #1 of 6 Hotels in Lake Lure
Hendersonville, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Condom wrapper on the floor”
1 of 5 stars Reviewed September 9, 2012

My family and I were going to stay here over Easter weekend so that we could attend the sunrise service at Chimney Rock. We were really looking forward to our stay. When we checked into the room and put our toddler son down, he walked over to the bed and picked up an opened condom wrapper from off the floor. When my husband called the front desk, whoever he spoke with asked us to bring the wrapper to them...gross! My husband told them that we were leaving and they can come clean up the used condom wrappers themselves. They were not apologetic about the incident. Not only are they failures in keeping their rooms clean, but they are also failures at customer service. This place is certainly overrated.

  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1927LakeLureInn, Public Relations Manager at The 1927 Lake Lure Inn and Spa, responded to this review, September 18, 2012
We are very concerned about your experience and we are interested in speaking with you to get your input in assisting us with making our service better. Please contact me at (800) 301-2770. Sincerely, Julie Belcher / Florida Corporate Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
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    83
    33
    25
    29
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2012

We hosted approx. 90 guests for our destination wedding last October and everyone had a blast! Patrick gave us a full tour of the impressive antiques and classic photos housed in this gorgeous building during one of our tours, and we fell in love with the location when we saw it decorated for the holidays.
We stayed in the Jennifer Grey Suite and it was the perfect place for pre-wedding photos. Location is fabulous: all our guests enjoyed exploring Lake Lure and nearby Chimney Rock throughout the weekend. We hosted a BBQ beach party the night before, then ended up at the nearby bar afterwards and the Moose & Goose after that. The food is incredible and we were impressed by the spa downstairs. All the staff members we worked with were great and the accomodations were extremely affordable for our guests.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shelby, North Carolina, United States
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 1, 2012

I think everyone overrates this hotel personally...the rooms are small and there was no bathtub in our room only a shower.....on the other hand though the staff were all extremely nice the food in the restaraunt was great. The couples massage was beyond amazing....I would definitely eat there or pay for services in the spa again I'm on the fence though about weather or not we would stay in the inn again.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed August 29, 2012

I really enjoyed my stay here. The hotel is full of historice decor. The hotel was very clean. The staff were very friendly. The rooms at the inn are a little small, but very clean. Internet was free. View from my room was great-direct view of Lake Lure.

Room Tip: Rooms on the front side of the Inn have a direct view of Lake Lure.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Poquoson
Senior Contributor
43 reviews 43 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 26, 2012

We came for a friends wedding which was lovely, The Hotel was built in 1927 and full of art Deco furnishings. The hotel has a very old world feel to it. The staff was great. We loved living in a part of history! Well worth the stay. Great Sunday Brunch as well.

Room Tip: rooms in front have a lovely view of the lake
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitsett, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 24, 2012

We really enjoiyed staying at the Lake Lure Inn. They were very helpful and nice during the whole stay. When we checked in, we had a room in the inn, which would have been a little small for us with our baby's play yard, so they had us move to the motor inn portion. The rooms were much bigger with plenty of room for us. The rooms were very clean.
The location is excellent, right across from the street from the beach which made it easy to take the baby down or run up to the room to get something without worrying about walking through the old hotel in our swimsuits. Not that you have to even go tot the beach, with the nice old pool they have. It may not be new looking, but it is clean and nice to use just to cool off.
We wnet over 4th of July, and we got to enjoy their barbeque buffett. I thought it was going to be a picg picking, but it actually was a nice sit down meal with a lot of options, including several gluten free choices.
My only complaint was that, being in the motor lodge section, we had neighbors sitting out front of their room smoking. No matter what, some of the smell would waft into our room.

Room Tip: Suites in the motor lodge are different sizes, some with jaccuzi tubs, some with shower only.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed August 20, 2012

This was a classy stay at a historic inn. The rooms are small, as to be expected with a historic inn. Everyone I interacted with on staff were courteous and helpful. The bar was more than adequate, and the food was good but not spectacular. Wonderful location.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The 1927 Lake Lure Inn and Spa

Address: 2771 Memorial Highway, Lake Lure, NC 28746
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Lake Lure
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 6 Hotels in Lake Lure
Price Range (Based on Average Rates): $
Number of rooms: 72
Official Description (provided by the hotel):
Nestled in the heart of the Blue Ridge Mtns, The 1927 Lake Lure Inn and Spa is a haven of peace and tranquility. Our spectacular setting has long been a favorite for weddings, banquets, conferences and retreats. ... more   less 
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Also Known As:
The 1927 Lake Lure Hotel Lake Lure
Lake Lure Inn
1927 Hotel Lake Lure
1927 Lake Lure

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