I have mixed reviews about this hotel. The hotel itself is nice. It's very clean, the lobby is nice and it has free access to a beach and a fishing pier. The location is great and I found the room and public areas to be very clean and spacious.
However when I arrived, my room was not ready and I didn't check in until after 4:00 PM (guaranteed check-in time). There was no HHonor guest check-in and I wasn't greeted as such. Then I was given a double queen-sized room (I had reserved a king) and the location of the room was less than ideal. (Avoid room 203!). The balcony was located right in front of two very large Trane air conditioner units. They were very loud and produced a lot of hot air which made sitting on the balcony very uncomfortable which is a shame because it did have a lovely view of the ocean and pool. They also sit above the restaurant and you get the exhaust from the kitchen and the odors of whatever they are cooking at the time.
I used 70,000 HHonor points for this stay and while I didn't expect any special treatment, I would have liked to have at least been "welcomed back" as a Hilton guest, received my two complimentary bottles of water in the room and not given (what I feel) is one of the worst located rooms in the hotel.
So while I would recommend this hotel based in it's accommodations and it's location, I was definitely not feeling the "love" like I have at other Hilton hotels.
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- Also Known As:
- Hilton Garden Inn Outer Banks/Kitty Hawk Hotel Kitty Hawk
- Hilton Garden Inn Kitty Hawk
- Hilton Kitty Hawk
- Kitty Hawk Hilton
- Hilton Garden Inn Outer Banks/Kitty Hawk NC