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“A room with a view” 4 of 5 stars
Review of Hilton Garden Inn Outer Banks/Kitty Hawk

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Hilton Garden Inn Outer Banks/Kitty Hawk
3.0 of 5 Hotel   |   5353 North Virginia Dare Trail, Kitty Hawk, NC 27949   |  
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Ranked #2 of 3 hotels in Kitty Hawk
downnham market,uk
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“A room with a view”
4 of 5 stars Reviewed December 13, 2012

Very friendly reception staff, did a good job in up selling a premiere room with ocean view. Lovely room, well appointed.Coffee machine not brilliant, would have like something other than just coffee. Tea would have been nice! View in the morning spectacular with the sun rise,Dolphins swimming off the pier. Idillic. Buffet restaurant menu a bit basic, and a bit pricey. Maybe I'm not used to staying in a 'Hilton Hotel' Would like to return in 2013; just found out AA flights from UK gone up to £990 each, so maybe 2014.

Room Tip: We had a 4th floor ocean view;if you can get used to the steady noise of the ocean, go for it. Other...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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597 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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English first
Indianapolis, Indiana
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 11, 2012

We were in town for the Outer Banks Marathon and chose the Hilton Garden Inn because we liked the idea of being right on the beach. Our room had a beautiful view of the water and we loved seeing the sunrise over the ocean in the morning - it was spectacular! The hotel's location is ideal - near to several good places to eat and convenient to sites such as the Wright Brothers memorial. The hotel was clean and well maintained. Although the hotel was pretty full while we were there, the staff did an excellent job keeping everything clean and the overall atmosphere was very nice. Would definitely stay there again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NC
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 17, 2012

We had my son's wedding at the Outer Banks, and the wedding party and guests stayed at this hotel. We also had the rehearsal dinner at this hotel. The staff were beyond helpful every step of the way. The hotel was clean and well-maintained, and the views from the 4th floor were excellent. The former fishing pier has been converted into an event venue, but you can walk out on the shortened pier to watch the sunset if there's not an event in progress. There were several events the weekend we were there, but not a sense of crowding at all. After many many years of gritty and slightly-damp places to stay, this one was a welcome surprise. Several restaurants close by, including a bakery that makes doughnuts continuously in the mornings. Other necessities close by as well.

Room Tip: If on an upper floor, the views are all good. Noise from courtyard may be present on weekend evening...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Raleigh, North Carolina
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 15, 2012

Was in town to run the Outerbanks 1/2 Marathon and decided to stay at the Hilton Garden Inn. The hotel was clean and the staff was attentive and friendly. I like the fact that I did not have to request extra bath towels the next day! There is a restaurant onsite but we did not dine there. Very convenient to a couple big box stores as well as small eateries and convenient stores. Our room was located on the the 5th floor. We had a wonderful side view of the ocean. The hotel is within walking distance to the beach.

Room Tip: Our room was located on the 5th floor. Although our room was located on the side of the building we...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hertford, United Kingdom
Top Contributor
83 reviews 83 reviews
39 hotel reviews
Reviews in 60 cities Reviews in 60 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 6, 2012

We spent a couple of nights at this hotel on the beach. We had a room with a “side sea view” balcony. Actually this meant we looked over the car park but could just see the sea. This sounds worse than it was – we were on the 4th floor and were not bothered by the cars. In fact, sitting on the balcony with a glass of wine in the evening it was quite interesting watching what was going on – if we had been able to get the sea view room as we originally planned (they were fully booked) there would not have been anything to watch in the dark. The room itself was reasonably large, clean and with a comfortable bed and free wifi.

We ate in the hotel dining room the first evening - friendly staff and good steak. Breakfast included omelettes and waffles. The second night we ate in a Thai restaurant just across the road and this was excellent.

Both the outdoor and indoor pools were rather too cool for us in September but the spa pool was lovely. Overall a good stay and we would return although it seemed a bit expensive.

Room Tip: Side view rooms are fine if you are on top floors.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Greensboro, North Carolina
1 review
3 of 5 stars Reviewed November 5, 2012

The nicest part of this hotel was the heated pool. We did not sleep good due to the loud heating system and hard beds. We both tossed and turned all night. Every time the heat kicked on I woke up. The beds were so hard my body was hurting. Bathroom was a little small and basic. The ocean front room was nice. It is overall a nice hotel in a great location but I was not stay here again unless I was not planning on sleeping.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llbradshaw, Front Office Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, December 4, 2012
Thank you for your feedback in regards to your recent stay with us. I've worked with maintenance to fix the issue with your heating system, however I apologize that it wasn't resolved sooner. We would also like to apologize for the issues you mentioned with your bed. We know that every guest wants a good night’s sleep, and we will take the steps necessary for that to happen. Thank you again for your review and I invite you to stay with us the next time you return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Top Contributor
202 reviews 202 reviews
40 hotel reviews
Reviews in 74 cities Reviews in 74 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 2, 2012

For a Hilton owned property, we were disappointed. The "partial ocean view" meant 90% of our view was the air conditioning system for the hotel (complete with the noise) and a sliver of view over the pool to the ocean. Make sure you see a room before taking as they don't seem forthright about what you are getting. Also no breakfast included. Overall, it was a personality-less chain motel but at Hilton prices.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llbradshaw, Front Office Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, December 4, 2012
I appreciate your candid review of your recent stay at our property. I apologize for the room assignment not meeting your expectations as comfort and safety is my highest priority for our guests. While we work to ensure each guest is satisfied with their room, I have reviewed your comments with our front desk team to improve our procedures for guests going forward. Again I apologize for the inconveniences, and I invite you to stay with us the next time your travels bring you to the area.
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Additional Information about Hilton Garden Inn Outer Banks/Kitty Hawk

Also Known As:
Hilton Garden Inn Outer Banks/Kitty Hawk Hotel
Hilton Garden Inn Outer Banks/Kitty Hawk Hotel Kitty Hawk
Hilton Garden Inn Kitty Hawk
Hilton Kitty Hawk
Kitty Hawk Hilton
Hilton Garden Inn Outer Banks/Kitty Hawk NC
Address: 5353 North Virginia Dare Trail, Kitty Hawk, NC 27949
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kitty Hawk
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Kitty Hawk
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Outer Banks/Kitty Hawk 3*
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