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“In town for the 2012 Outerbanks Marathon” 4 of 5 stars
Review of Hilton Garden Inn Outer Banks/Kitty Hawk

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Hilton Garden Inn Outer Banks/Kitty Hawk
3.0 of 5 Hotel   |   5353 North Virginia Dare Trail, Kitty Hawk, NC 27949   |  
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Ranked #2 of 3 hotels in Kitty Hawk
Raleigh, North Carolina
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“In town for the 2012 Outerbanks Marathon”
4 of 5 stars Reviewed November 15, 2012

Was in town to run the Outerbanks 1/2 Marathon and decided to stay at the Hilton Garden Inn. The hotel was clean and the staff was attentive and friendly. I like the fact that I did not have to request extra bath towels the next day! There is a restaurant onsite but we did not dine there. Very convenient to a couple big box stores as well as small eateries and convenient stores. Our room was located on the the 5th floor. We had a wonderful side view of the ocean. The hotel is within walking distance to the beach.

Room Tip: Our room was located on the 5th floor. Although our room was located on the side of the building we...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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English first
Hertford, United Kingdom
Top Contributor
91 reviews 91 reviews
41 hotel reviews
Reviews in 65 cities Reviews in 65 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 6, 2012

We spent a couple of nights at this hotel on the beach. We had a room with a “side sea view” balcony. Actually this meant we looked over the car park but could just see the sea. This sounds worse than it was – we were on the 4th floor and were not bothered by the cars. In fact, sitting on the balcony with a glass of wine in the evening it was quite interesting watching what was going on – if we had been able to get the sea view room as we originally planned (they were fully booked) there would not have been anything to watch in the dark. The room itself was reasonably large, clean and with a comfortable bed and free wifi.

We ate in the hotel dining room the first evening - friendly staff and good steak. Breakfast included omelettes and waffles. The second night we ate in a Thai restaurant just across the road and this was excellent.

Both the outdoor and indoor pools were rather too cool for us in September but the spa pool was lovely. Overall a good stay and we would return although it seemed a bit expensive.

Room Tip: Side view rooms are fine if you are on top floors.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Greensboro, North Carolina
1 review
3 of 5 stars Reviewed November 5, 2012

The nicest part of this hotel was the heated pool. We did not sleep good due to the loud heating system and hard beds. We both tossed and turned all night. Every time the heat kicked on I woke up. The beds were so hard my body was hurting. Bathroom was a little small and basic. The ocean front room was nice. It is overall a nice hotel in a great location but I was not stay here again unless I was not planning on sleeping.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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llbradshaw, Front Office Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, December 4, 2012
Thank you for your feedback in regards to your recent stay with us. I've worked with maintenance to fix the issue with your heating system, however I apologize that it wasn't resolved sooner. We would also like to apologize for the issues you mentioned with your bed. We know that every guest wants a good night’s sleep, and we will take the steps necessary for that to happen. Thank you again for your review and I invite you to stay with us the next time you return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Top Contributor
288 reviews 288 reviews
61 hotel reviews
Reviews in 110 cities Reviews in 110 cities
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed November 2, 2012

For a Hilton owned property, we were disappointed. The "partial ocean view" meant 90% of our view was the air conditioning system for the hotel (complete with the noise) and a sliver of view over the pool to the ocean. Make sure you see a room before taking as they don't seem forthright about what you are getting. Also no breakfast included. Overall, it was a personality-less chain motel but at Hilton prices.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llbradshaw, Front Office Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, December 4, 2012
I appreciate your candid review of your recent stay at our property. I apologize for the room assignment not meeting your expectations as comfort and safety is my highest priority for our guests. While we work to ensure each guest is satisfied with their room, I have reviewed your comments with our front desk team to improve our procedures for guests going forward. Again I apologize for the inconveniences, and I invite you to stay with us the next time your travels bring you to the area.
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Newport, NC
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2012

This was our second stay at the Garden Hilton Inn at Kitty Hawk. The accomodations are outstanding! We had a waterfront room that was quiet and luxurious. Loved sitting on the private porch watching the waves come in. There were three weddings at the facility during our 3 night stay - it was exciting to see the bride/groom parties and special to us because we were celebrating our 33rd anniversary. Although the hotel was busy with these events it did not interfer with our great service. Really enjoyed the "firepit" and met some other travelers with whom we had interesting conversations! The weather was perfect for Oct and we enjoyed time on the sandy beach and pier. Traveled to all the lighthouses on this adventure (Orcacoke, Hatteras, Bodie and Currituck) and naturally the Wright Brothers - left by way of Roanoke Island - and the Gardens were stunning. Great Outer Banks trip! Perfect time of year - less tourist and cooler weather!

Room Tip: waterfront gives full advantage of the oceanview
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richardson, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2012

My husband and I traveled to the outer banks in October 2012. My husband suffered a stoke in January and just was given medical clearance to travel. I contacted the General Manager, Lauren Bradshaw and asked if she could make this a special trip. We were also celebrating our wedding anniversary. When we checked in we were informed we had been upgraded to an ocean front room over looking the ocean, the pool and the pier. Every night we would leave the sliding glass door open so we could hear the waves. The room was amazing.

The front desk staff of Michael and Jody were great to work with. Our maid Charles kept our room clean and always worked around our schedule. We ate every morning at the hotel and had two dinners there as well and meals were perfect. We hated to leave but we will be back. We have stayed at hotels from Hawaii to Paris and this hotel is on par only at a fraction of the cost.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Richmond, Virginia
1 review
4 of 5 stars Reviewed October 24, 2012

Overall we really enjoyed our stay at the hotel and on the OBX. Our room was clean and comfortable. Our check in process was fast and easy. The hotel staff was friendly, knowledgable and helpful, suggesting sights to visit and places to dine. The hotel is located right on the ocean with an awesome pier and amazing views!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Outer Banks/Kitty Hawk

Address: 5353 North Virginia Dare Trail, Kitty Hawk, NC 27949
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kitty Hawk
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Kitty Hawk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Outer Banks/Kitty Hawk 3*
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Also Known As:
Hilton Garden Inn Outer Banks/Kitty Hawk Hotel Kitty Hawk
Hilton Garden Inn Kitty Hawk
Hilton Kitty Hawk
Kitty Hawk Hilton
Hilton Garden Inn Outer Banks/Kitty Hawk NC

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